0020054593 - 03/11 - Glow-worm
- 21 -
ANY ASSISTANCE ?
10 Appliance maintenance and
servicing
10.1 Cleaning
Before cleaning turn the
appliance off.
The appliance casing can be cleaned
using a mild liquid detergent with a damp
cloth, then a dry cloth to polish.
Do not use any form of
abrasive or solvent cleaner
as you may damage the
paintwork.
10.2 Regular servicing
Regular servicing of the appliance is
important to the prolonged, safe and
efficient use of your appliance.
Incorrect or inadequate
servicing can severely affect
the safety of the appliance
and can lead to injury.
We recommend that your appliance is
serviced every year.
• Only use a competent person.
The service engineer should complete
the relevant Service Record on the
Benchmark Checklist after each service.
The Benchmark Checklist may be
required in the event of any warranty
work and as supporting documentation
relating to home improvements in the
optional documents section of the Home
Information Pack.
To obtain service, please call your installer
or Glow-worm’s own service organisation
using the telephone number on the inside
front cover of this booklet.
10.3 Sealed Water Systems
The draining, refilling and pressurising
MUST
be carried out by a
competent
person
approved at the time by the Health
and Safety Executive.
• Contact Glow-worm’s own service
organisation using the telephone
number below.
Tel: 01773 828100
10.4 Spare Parts
In order to guarantee the safe and
prolonged life of the product, insist that
only the manufacturer’s genuine spare
parts are used.
• Do not use reconditioned or copy parts
that have not been clearly authorised
by Glow-worm.
• If replacement parts are required
contact Glow-worm’s own service
organisation for advice using the
telephone number below.
Tel: 01773 828100
or for approved stockist, visit www.glow-
worm.co.uk.
Please quote the name and model of the
boiler.
The name and model badge is positioned
on the lower front panel top edge.
• If in doubt seek advice from the
local gas company or Glow-worm’s
own service organisation using the
telephone number below.
Tel: 01773 828100