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Troubleshooting Guide
PROBLEM
CAUSE
SOLUTION
Knife motor will not start
Slicer not plugged in
Plug in slicer
Knife cover removed or not properly
installed
Install knife cover
Overload reset button tripped
Overload the reset button located
underneath the slicer
Carriage not in home position
Pull carriage to operator to start
Carriage table in the tilted position
Secure carriage to resume
Knife motor stopped running
Motion timeout is enabled and
no chute movement has been
detected in the time specified in the
maintenace mode menu
Adjust the amount of seconds until
timeout in the maintenance mode
menu
Ragged cuts-poor yield
Dull knife
Sharpen knife-make sure knife and
stones are clean
Chipped knife
Sharpen or have new knife installed
Knife-slicer table gap too wide
Call for service to adjust slicer table
Knife too small
Have new knife installed
Part scraping knife
Knife cover
Lock knife cover release lever
Food chute
Tighten or adjust food chute knob
Slicer table
Call for service to adjust slicer table
Hard to sharpen
Stones dirty, wet or clogged with
grease
Clean stones with warm water
and a brush. Allow stones to air
dry. Lubricate shafts with Globe oil
afterwards
Knife dirty
Clean top and bottom of knife
Worn stones
Have stones replaced
Stones not properly aligned
Have sharpener adjusted
If problems persist and the assigned solution does not remedy the issue, please call our Service
Department at 866-260-0522.
