Page 21
Service and Troubleshooting Guide
Issue
CAUSE
SOLUTION
Slicer will not start
Slicer not plugged in
Plug in slicer
Breaker at power panel / box tripped Reset breaker at power panel / box
Knife cover off
Install knife cover
Knife cover removed or not properly
installed
Install knife cover
Chute speed light flashing
model 4913N
Knife cover removed or not properly
installed
Install knife cover
Chute motor overload. Check for
obstructions and lubrication
Clear obstruction(s), lubricate rails,
unplug slicer for 2 minutes, plug slicer
in and restart
Food chute not in home position
Pull food chute completely towards
you and restart the slicer
Ragged cuts-poor yield
Dull knife
Sharpen knife-make sure knife and
stones are clean
Chipped knife
Sharpen or have new knife installed
Knife-slicer table gap too wide 1/8''
Call for service to adjust slicer table
Knife too small, 12'' or less
Have new knife installed
Metal rubbing knife
Knife cover
Make sure knife cover is securely
installed
Food chute
Tighten or adjust food chute
End weight
Have defective end weight replaced
Slicer table
Call for service to adjust slicer table
Table will not operate
Knife cover off
Install knife cover
Hard to push food chute
No lubrication
Lubricate slide rods thoroughly with
Globe oil
-
Do not use vegetable oil!
Blade will not sharpen satisfactorily
Stones dirty, wet, or clogged with
grease
Clean stones with soapy water and
brush. Allow stones to dry completely.
Knife edge dirty
Clean top and bottom of knife edge
Worn stones
Have stones replaced
If problems persist and the assigned solution does not remedy the issue, please call our Service
Department at 866-260-0522.
2
3
4
