Globalmediapro HDVS IP Series User Manual Download Page 17

17 

10.

Appendixes ..  

Troubleshooting for Display problem

The tables provided below include some problems that the user may encounter while using the 
display and the corresponding solutions. Please refer to the contents of this section prior to 
contacting service personnel. 

Problem

 

Possible Causes

 

Solutions

 

No picture

 

1. Is the power cable connected to the
unit? 
2. Is the unit turned on?
3. Is the signal cable connected to the
unit? 
4. Is the unit in power saving mode?

1. Make sure the power cable has been

properly connected to the unit. 

2. Turn on the unit.
3. Make sure the signal cable has been

properly connected to the unit. 

4. Press any key on computer keyboard.

Strange color

 

1. Is the signal cable connected to the
unit? 

1. Make sure the signal cable has been

properly connected to the unit.

 

Picture 
distortion

 

1. Is the signal cable connected to the
unit? 
2. Is the video input signal within the

unit's specified frequency range?

 

1. Make sure the signal cable has been

properly connected to the unit. 

2. Make sure the input signal is within

the unit's specified frequency range.

 

Picture is too 
dim

 

1. Have the unit's brightness and

contrast settings been set to the 
lowest level?

 

1. Adjust brightness and contrast

Only sound but 
no picture

 

1. Is the connection of the input

signal correct?

 

1. Check connection of input signal.
2. Make sure the signal cable has been

properly connected.

 

Only picture 
but no sound

 

1. Is the signal cable connected to the
unit? 
2. Has the volume been set to the min
level? 
3. Is the audio cable connected to the
unit?

 

1. Make sure the signal cable has been

properly connected to the unit. 

2. Adjust the volume to an appropriate
setting. 
3. Make sure the audio cable has been

properly connected to the unit.

 

Please contact the customer service center of your local dealer if you have any questions 
regarding the unit after reading the information provided above. 

Summary of Contents for HDVS IP Series

Page 1: ...TFT LCD MONITOR USER MANUAL HDVS IP Series LCD_12 1 15 6 LCD_21 5 24 27 LCD_32 42 46 V 1 5...

Page 2: ...for Display problem 17 11 IP Camera Device Side Setting 18 12 HDVS IP Host Side Operation 19 13 HDVS IP Display Setting 21 14 HDVS IP Network Setting 21 15 NTP Setting 22 16 Connect With IP Camera 22...

Page 3: ...the cabinet unplug the unit and have it checked by the qualified personnel before operating it any further Unplug the unit from the wall outlet if it is not going to be used for several days or more...

Page 4: ...r television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or reloca...

Page 5: ...appliance please read this manual carefully and retain it for further reference Verify that all appliance items are included in the delivery Should items be missing do not operate the appliance and c...

Page 6: ...e viewing angle of LCD to fit most comfortable monitoring status B Wall mount Free your space with wall mount design Please follow the fix hole size in back panel to install the LCD to the wall 12 1 1...

Page 7: ...7 VESA Bracket 32 VESA Bracket 42 46...

Page 8: ...8 4 Monitor Controls 12 1 15 6 21 5 24 27 32 42 46 Aluminum 32 42 46 Aluminum...

Page 9: ...n Or Decrease value on the OSD Menu And as a hot key for auto adjust function 4 Item Hot key for OSD adjustments of Volume Contrast Brightness and Red Green Blue 5 Menu Push to call out OSD menu Or Us...

Page 10: ...tions HDVS IP Series 12 1 15 6 21 5 24 27 2 3 4 5 6 7 8 9 1 e SATA 2 RJ 45 Ethernet Interface 3 USB IN 2 USB Mouse Record Backup Connector 4 DC 12V IN 5 DVI IN 6 Full HD IN 7 VGA IN 8 AUDIO R L IN 9 E...

Page 11: ...11 32 42 46 2 3 4 5 6 7 8 9 1 e SATA 2 RJ 45 Ethernet Interface 3 USB IN 2 USB Mouse Record Backup Connector 4 DC 12V OUT 5 DVI IN 6 Full HD IN 7 VGA IN 8 AUDIO R L IN 9 Earphone OUT...

Page 12: ...aring as horizontal or noise on the screen Sharpness Adjust the clarity and focus of the screen images H Position Move the screen image left or right V Position Move the screen image up and down Back...

Page 13: ...een saver Back Exit the OSD menu 7 PC Timing Mode Resolution 1 800 600 60 2 800 600 72 3 800 600 75 4 1024 768 60 5 1024 768 70 6 1024 768 75 7 1280 1024 60 8 1280 1024 75 9 1360 768 60 10 1920 1080 6...

Page 14: ...l HD Audio input R L 2x RCA PC input 1x VGA input 1x DVI D input Earphone out 1xPhone jack 3 5 Speaker 2x built in speaker 2 watt IP Video support 4x 1280X960 sub 960 576 4Play 4x 1920X1080 sub 960 57...

Page 15: ...5 89 89 89 89 Full HD input 1x Full HD Audio input R L 2x RCA PC input 1x VGA input 1x DVI D input Earphone out 1xPhone jack 3 5 Speaker 2x built in speaker 2 watt IP Video support 4x 1280X960 sub 960...

Page 16: ...9 89 89 89 89 89 Full HD input 1x Full HD Audio input R L 2x RCA PC input 1x VGA input 1x DVI D input Earphone out 1xPhone jack 3 5 Speaker 2x built in speaker 2 watt IP Video support 4x 1280X960 sub...

Page 17: ...cted to the unit 2 Is the video input signal within the unit s specified frequency range 1 Make sure the signal cable has been properly connected to the unit 2 Make sure the input signal is within the...

Page 18: ...ter Configure your IP Camera Network settings Please reference your IP Camera manual Run the IE browser and login to setup To set an IP address for the Camera unit Disable DHCP setting Stream Type Dua...

Page 19: ...switch button on the right rear side and reference page 9 Key Board function the power LED will be on and the HDVS IP Monitor will start Notice After booting the video output default to multi window o...

Page 20: ...e IP Subnet Mark Default Gateway is HDVS IP Monitor host side default setting 3 IP Channel Setting IP address setting menu recommend used Manual to setting the IP Channel and please click No 4 Power o...

Page 21: ...rk Setting Connect HDVS IP Series with network cable to LAN switch After power on click Setting on the menu bar Network Network Setting to enter setting menu set HDVS IP address subnet mask and gatewa...

Page 22: ...er name admin no password can access IP If access IP by IE in WAN please use static IP or dynamic domain name the operation is same as LAN 15 NTP Setting IP camera time synchronization To click Settin...

Page 23: ...23 Onvif device select UDP network Type IPCAM device select TCP network Type Example To click Save and click Exit button than the image will come out...

Page 24: ...frustrating to match channel position respectively when searching Dragging channel sequence can better solve this problem Right Mouse to click IP channel setting choose drag to change channel sequence...

Page 25: ...connected IP camera channels and resolution after change the model click save and reboot the device When the image is good in 4CH screen modes after double click the image to zoom the image is stuck o...

Page 26: ...lection When connect with audio please select video audio mode or there will be no audio when playback 3 Resolution IP will get IP camera main stream and sub stream resolution automatically when the i...

Page 27: ...orresponding channel will begin recording Schedule Record Right click to bring main menu click Setting Channel Schedule Record the default setting is 24 hours recording users can set the recording pla...

Page 28: ...ay the video during specific time D AREA Stop Stop the playback Frame Play Play video frame by frame Record Backup Before back up please make sure the hard disk has been saved with video Preview Backu...

Page 29: ...he drive will be displayed double click it to show its content You can capture the screen while viewing the video 22 System HDD e_SATA Setting HDD Setting Click Setting System HDD setting In order to...

Page 30: ...S IP Monitor s username and password should be correctly filled in 3 IP Camera IP address can be searched multi images sub stream and single image main stream all cannot have image Possible reasons 1...

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