I get an HDCP warning on the HDTV but no video
•
Some sources have Content Protection & Authentication issues; please
check with the manufacturers for software upgrades.
Disconnecting then reconnecting the HDMI connectors can
sometimes solve the problem.
No sound on the remote TV
•
Check the volume setting on the TV.
•
Check the volume setting on the source.
•
Check the HDMI cable is not damaged, unplug and inspect, reconnect.
•
Restart the Receiver (power cycle).
I cannot control my source device from the remote location
•
Check the IR Eye is not damaged and is connected correctly to the
Receiver unit
Ensure the IR Eye is positioned correctly to be seen by the
remote control
Check the condition of the batteries in the remote control
•
Check the IR blaster is not damaged and connected correctly to the
Transmitter unit.
Ensure the IR Blaster is positioned correctly to be seen by the
source IR sensor
.
•
Ensure any inline amplifiers have a HDMI bypass kit fitted to allow
correct control of the IR sensor.
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