Frequently Asked Questions
•
Are all makes of HDTV supported?
The HDMI standards imply that complete interoperability should be possible but
some products may implement these rules slightly differently to others leading to
complications with some combinations. See the specification page for the list of
resolutions and frame rates supported. Some monitors may have a HDMI connector
but not support HDCP and will lead to authentication errors.
•
Are all source devices supported?
In general most HDMI sources should be supported
.
•
Are all IR remote controls supported?
The unit operates an IR pass through and requires no advance knowledge of the
codes used and hence supports all 34-38 kHz remote controls
.
•
How do I set up the units?
The setup of the units is a simple procedure described in the set up guide
.
•
What is the range of the units?
The range of the units in low loss cable is over 150 meters. In a building the exact
range will depend upon the quality of the coaxial cable used the number of
interconnects and splitting sections, the higher the cable loss, the shorter the range.
Under high loss conditions the signal strength will be seen to be low at start up and
the units may need repositioning to increase the received signal strength
.
•
Is it possible to upgrade the units?
Upgrades and additional features are planned for the future and will be made
available on the website for downloading. The upgrade software is saved to a USB
stick and is automatically loaded when connected to the USB port of the units and
the units are power cycled
.
•
Can multiple receivers be connected to the transmitter?
This feature is under development future software upgrades should provide this
capability.
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