FREQUENTLY ASKED QUESTIONS - DIAGNOSTIC
Advanced Debug Mode
If the interface is communicating via Wifi, it's possible to read/save errors events and read the interface settings using a
micro SD card.
Simply insert a micro SD card formatted in FAT32 into the interface slot, the interface will automatically create 2 files.
●
A file called
config.txt
, which is the written settings that were made in the interface configuration page..
●
A
debug.txt
file, in which writes the errors and events that happen with the interface. In the
config.txt file
, the last
settings made are always written.
●
In the
debug.txt
file, the error messages are cumulative, that is, the previous ones are not deleted. To read it,
remove the memory card from the interface and read the text files with a PC.
If at any time, the communication between the interface and webpage is not achieved, please check the following:
Unlocking ports
For closed networks, the ports that need to be unlocked are:
●
9001
- web page
●
8883
- interface
Troubleshooting guide lines
I
= INTERFACE
G
= GENERAL
INT-TCP/IP-WEB / CONFIGURATION MANUAL / © GFE 210622
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