
more than one WiFi module
is registered, they can be
selected by clicking on the
dropdown list above the
Alarm status. This page
will display an error if
there is a problem with
the sump pump system
that is connected to the
WiFi module. If there is
more information
available, an information
icon will appear next
to the error. Click the icon
to view more information.
Alarm Status (USB): this will
display the state of the unit
attached to the WiFi module
connected with the USB cable.
Alarm Status (Remote
Terminals): this will display
the state of the unit attached
to the WiFi module connected
with the remote terminal.
WiFi Module Status: this
describes the state of the
connection between the
module and the router.
(a) The WiFi Module is
designed to check
in with our server every
8 hours. If the WiFi
module does not check
in within an 8 hour
period, this status will change from ‘connected’ to
‘connection is lost’. There can be many reasons for it
to lose connection such as bad internet connection or
loss of power.
Note: When a notification changes, you will see that change
on the page within 10 seconds.
(10) Explanation of the lights
This section will explain what the lights on the
WiFi module mean.
1. Alternating red (connection error) and
green (module status) lights
(a) The module is ready for set up
2. Solid green (module status) light
(a) The module is operating properly
3. Blinking green (module status) light
(a) Slow and continual blinking
(b) The battery connected to the WiFi module is low
on voltage
4. Rapid blinking green (module status) light
(a) The module is in the process of sending a message
Note: About 8 quick blinks
5. Solid red (connection error) light
(a) The module is not connected to the Wi-Fi network
(b) Check your Wi-Fi router
6. Blinking red (connection error) light
(a) The module is not communicating with the server
properly
(11) Resetting the WiFi module and
Troubleshooting
This section will explain how to clear the module if it is
changing ownership and how to troubleshoot any problems.
If the module is changing hands or you are moving
and leaving it for the new homeowners, you do not
want to receive notifications from a unit that is no
longer yours.
(a) Using a paperclip, press and hold the reset button
on the WiFi module for approximately 5 seconds.
(b) This will cause the LED’s to alternate again. Leave
it in this mode.
(c) The next user will register the module to their email
address.
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