TROUBLESHOOTING
Problem
Possible cause
Solution
The air fryer does
not work
The appliance is not
plugged in.
Put the mains plug in an earthed wall socket.
You have not set the timer.
Turn the timer knob to the required preparation time to
switch on the appliance.
The pan is not put into the
appliance properly
Slide the pan into the appliance properly.
The overheating protection
is turned on
Use a pointed object to press the RESET button at the
bottom of the appliance.
The ingredients fried
with the air fryer are
not done.
The amount of ingredients
in the pan is too big.
Put smaller batches of ingredients in the pan. Smaller
batches are fried more evenly.
The set temperature is
too low.
Turn the temperature control knob to the required
temperature setting (see section ‘settings’ in chapter
‘Using the appliance’).
The preparation time is too
short.
Turn the timer knob to the required preparation time (see
section ‘Settings’ in chapter’ Using the appliance’).
The ingredients are
fried unevenly in the
air fryer.
Certain types of ingredients
need to be shaken halfway
through the preparation
time.
Ingredients that lie on top of or across each other
(e.g.fries) need to be shaken halfway through the
preparation time. See section‘Settings’ in chapter ‘Using
the appliance’.
Fried snacks are not
crispy when they
come out of the air
fryer.
You used a type of snacks
meant to be prepared in a
traditional deep fryer.
Use oven snacks or lightly brush some oil onto the
snacks for a crispier result.
I cannot slide
the pan into the
appliance properly.
There are too much
ingredients in the pan.
Do not fill the pan beyond the MAX indication.
White smoke comes
out of the appliance.
You are preparing greasy
ingredients.
When you fry greasy ingredients in the air fryer, a large
amount of oil will leak into the pan. The oil produces
white smoke and the pan may heat up more than usual.
This does not affect the appliance or the end result.
The pan still contains
grease residues from
previous use.
White smoke is caused by grease heating up in the pan .
make sure you clean the pan properly after each use.
Fresh fries are fried
unevenly in the air
fryer.
You did not use the right
potato type.
Use fresh potatoes and make sure they stay firm during
frying.
You did not rinse the potato
sticks properly before you
fried them.
Rinse the potato sticks properly to remove starch from
the outside of the sticks.
Fresh fries are not
crispy when they
come out of the air
fryer.
The crispiness of the fries
depends on the amount of
oil and water in the fries.
Make sure you dry the potato sticks properly before you
add the oil.
Cut the potato sticks smaller for a crispier result.
Add slightly more oil for a crispier result.
