Appendix D (Warranty)
43
Appendix D (Warranty)
Warranty Coverage
Chiller warranty terms are full parts and labor coverage for 18 months from ship date or 12 months from chiller
commissioning, whichever comes first. Parts and labor cover entire chiller up to the first external piping connection
and conduit seal of electrical panel. Any issues with MR operation caused by issues outside of these terms will not be
covered under the warranty and will require a service PO for Dimplex to address.
What is Included
•
Full parts and labor warranty on chiller related failures as described above.
•
1 chiller startup visit, to be completed by DTS certified technician prior to magnet arrival.
•
2 Planned Maintenance (PM) visits to be completed by DTS certified technician at any time during the
warranty term.
•
Please refer to R‐M002 for de
tailed instructions on the above visits.
What is Not Included
•
Any failure that is not related to the chiller. i.e. site power failure, site plumbing leaks, environmental caused
failures, service requests placed in error (i.e. a call to work on the chiller, to find there are no existing issues),
issues caused by MRI equipment, etc.
•
Startup visits on overtime or exceeding the 4 hour on‐site limit due to installation delays and issues
•
Please Note: Any service issues related to the above statements will be billable events to the customer.
•
Customer Training
–
this must be purchased separately to be provided to the customer.
•
Additional PMs or startup visits
–
this must be purchased separately to be provided to the customer.
•
Installation of accessories that
were purchased as add‐ons (i.e. long distance remotes, BACnet cards, etc.) –
this must be purchased separately to be provided to the customer.
•
Additional Glycol required due to site installation issues or extensive pipe runs.
Summary of Contents for Koolant Koolers WO2-2-10000
Page 1: ...Original Instructions 800 968 5665 dimplexthermal com User Manual...
Page 17: ...Installation 11 Figure 7 Removal or Doors Blockers 3 8 DOOR BOLT 3 8 BLOCKER BOLT BLOCKER DOOR...
Page 18: ...Installation 12 Figure 8 Removal of Lower Doors LATCHES...
Page 28: ...Operation 22 Figure 10 Controller Restart Warning Figure 11 Controller Home Page...
Page 30: ...Operation 24 Figure 15 Controller On Off Menu Figure 16 Controller Pump Enable Disable Menu...
Page 31: ...Operation 25 Figure 17 Controller Setpoint Menu Figure 18 Controller Alarm Menu...
Page 37: ...Internal Components 31 Figure 20 Door Side PUMP 2 PUMP 1 FLOAT SWITCH...
Page 44: ...Appendix A Plumbing 38 Appendix A Plumbing...
Page 45: ...Appendix B Pump Curve 39 Appendix B Pump Curve...
Page 46: ...Appendix C Refrigeration WO2 2 5000 40 Appendix C Refrigeration WO2 2 5000...
Page 47: ...Appendix C Refrigeration WO2 2 7500 41 WO2 2 7500...
Page 48: ...Appendix C Refrigeration WO2 2 10000 42 WO2 2 10000...