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How often do I need to check my header tank?
We advise that the header tank water level is checked every three months. If you do
need to top up the water level, you can help reduce the amount of water lost during
operation by ensuring the lid of the header tank is securely replaced.
How much water should I add to my header tank?
The header tank should be filled with clean cold water to the level shown on the
sight glass which is fitted to the side of the tank. It is important not to overfill the tank
as this can create problems.
Why do I have to manually top up my header tank?
While we acknowledge that the manual fill of the header tank can be inconvenient
for some homeowners, this feature has important safety implications since it
significantly reduces the potential for damage to the property.
You can install a ball cock with automatic topping up of the system. However, in the
event of a leak or ball valve failure, systems which automatically fill themselves up
will continue to do so indefinitely until the problem is resolved. Such issues have
been responsible for causing damage to property and the implications of leaks
within flatted developments can potentially be quite serious.
By contrast, the inability of the PulsaCoil ECO Stainless unit to top itself up means
that in the event of a leak, the only water that can be lost is the water held in the
cylinder at that time.
Can I turn the unit off overnight?
While you can safely turn the appliance off at any time, the PulsaCoil ECO Stainless
unit charges overnight to take advantage of the ‘off peak’ cheap rate electricity.
Turning the unit off overnight denies the appliance this opportunity to charge itself.
This means that you will have limited hot water and will potentially have to charge
the unit during the day using ‘on peak’ electricity at a much greater cost.
