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I have concerns over the water quality.
The hot water which is delivered through your taps is your mains cold water which
has been instantaneously heated by our appliance. This means that the hot water
produced is therefore the same quality as your incoming mains supply and should
therefore be of drinking quality.
You have no exposure to stored water and there is nothing our unit can do to
influence the quality of your water. The PulsaCoil ECO Stainless eliminates the risk
of legionella or dangerous bacterial growth affecting your hot water supply.
Why is my water so hot?
Your PulsaCoil ECO Stainless appliance is designed to meet with Building and
Water Authority Regulations, which stipulates that hot water is routinely delivered to
tap outlets at no less than 50°C – 55°C.
These temperatures prevent the growth of micro-organisms within your pipe work
and eliminates the risk of legionella and harmful bacteria within your hot water. You
can therefore have absolute confidence that the hot water that you use to bath and
wash with is completely safe.
Can I turn the hot water temperature down?
However, while this high temperature guarantees safe water quality, we do understand
that this temperature is very hot. Older people who have more sensitive skin, may
have restricted movement and be unable to react quickly. They are consequently
more vulnerable to scalding, especially if ‘stuck’ in a bath or shower.
The temperature of the hot water cannot be ‘turned down’ at our appliance due to
the risk of bacterial build up within your pipework, but it can be reduced at the outlet
itself through the installation of a thermostatic control.
My unit makes noise, is this normal?
Noise will generally only occur when the unit heats during the night or when requested
by you during the day. The unit contains a stainless steel cylinder holding 100 – 200
litres of water, which will make some noise when heated, in the same manner a
kettle will obviously make considerable noise heating a far lower quantity of water.
