Trouble Shooting
12
Use the following guide to help trouble shoot any possible problems with the Clean Pet Vac
system. If you can’t solve your problem after using the guide, please call GinSan at 800-446-
7267 for further technical assistance.
PROBLEM
POSSIBLE CAUSE
System will not
activate
1. Loss of power at main GFI outlet. Check outlet and main circuit.
2. Loose plug/cord. Check both vacuum and relay outlet box to make
sure they are plugged in to their respected outlets.
3. Switch on vacuum is turned “OFF”. Make sure the switch is in the
on “ON” position.
4. Pet Wash control box is not working correctly. Check controls for
proper operation.
5. Bad connection of control wires at relay controlled outlet. Make
sure connections are tight and that there is 24 VAC at terminals
when the system is activated.
6. Defective relay in controlled outlet. Activate Clean Pet Vac system
and check for 120 VAC at relay controlled outlet
Poor or loss of
suction at
grooming tool
1. Separator tank is full. Empty (drain) and clean separator tank.
2. Clogged vacuum hose. Check both vacuum hoses and all vacuum
hose connections for clogs or blockage.
3. Loose hose cuffs or vacuum hose connections. Check all cuff and
connections and make sure they are tight.
4. Clogged or dirty vacuum filter. Clean vacuum filter and vacuum tank.
5. Damaged or kinked vacuum hose. Check both vacuum hoses for
damage.
6. Vacuum leak at separator tank lid. Make sure lid is pushed down
into position and clamping ring is tight and latched. Also check lid seal
for damage.
7. Vacuum leak at intake tubes on separator tank. Check to make sure
intake tube assemblies are tight and not damaged. Also check intake
tube’s o-ring seals for damage.
