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TROUBLESHOOTING
13
Ginnys.com 800-544-1590
PROBLEM
SOLUTION
Is the pressure limiting
valve supposed to be
loose?
Yes. Set to AIRTIGHT to pressurize. Set to EXHAUST to
release pressure (or cook without pressure).
Nothing happens
when I press a
function button.
Make sure the lid is locked securely and the power cord
is attached and plugged into an electrical outlet.
After I set the pressure
cooker, it will begin to
heat up, but in about 5
minutes the unit beeps
3 times and goes to
KEEP WARM without
cooking my food.
The cooker has an over-heat sensor that will automat-
ically turn off or go to keep warm if it detects liquid is
too low in the pot. If this happens, make sure all pres-
sure is released, open the lid and add liquid by the ½
cup until the unit will properly build up pressure.
OR
There is a pressure leak. Make sure the gasket is in
place, the lid is securely locked and the valve on top is
set to AIRTIGHT. Reset the unit by unplugging it. Wait
10 seconds and plug it back in. Program the unit again.
Steam is being
released from the
valve or around the
rim of the lid during
pressurizing.
Escaping steam is normal for the first 5 minutes or so
during pressurizing.
If longer than 5 minutes, check that the pressure
limiting valve is set to AIRTIGHT.
OR
If steam continues to release around the rim of the lid
beyond 10 minutes, it may mean that the lid gasket did
not form a tight seal when the lid was locked. This can
happen even with new units. Try pressing down firmly
on the lid. This should allow the gasket to seal and stop
any more steam from releasing. If this does not fix the
issue, press CANCEL and quick release the pressure
before removing the lid to check the float valve and
gasket. Rub a wet cloth along the gasket to make sure it
is clean and smooth. The float valve is properly assem
-
bled if you are able to pull it up and down with ease
by grasping it. Reposition and secure the lid. Start the
cooking process again.