10
Ginnys.com 800-544-1590
TROUBLESHOOTING
No power to the control
panel
Disconnection of plug
OR
Circuit breaker has
tripped
Check the plug/outlet
OR
Check circuit breaker
ICE FULL and ADD
WATER indicators light
up simultaneously
Electrical power surge
OR
Air in the lines or the
lines are blocked and
the water reservoir
cannot detect water
level
OR
Ice is blocking the ice
pusher
Turn off the ice maker
and unplug; plug in
again and turn on
OR
Turn off the icemaker
and unplug. Remove
the drain cap and drain
out a small amount of
water; replace cap and
turn on
OR
Turn off and let the ice
melt, then turn on
The unit does not
operate
Power is not being
supplied to the unit
OR
The ambient room
temperature or the
water temperature is
too high
Check the plug/outlet
OR
Run the ice maker in
temperatures below
90° F and/or pour
colder water into the
reservoir
PROBLEM
POSSIBLE CAUSE
POSSIBLE SOLUTION
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