12
Trouble shooting
Error Message
Problem
Solution
The probe cover has not been
installed well. will flash
on the
LCD screen and can’t take the ear
temperature
Please check the setting of the
probe cover again.
(Refer to the section of “Place
the Probe Cover” )
Error 5~9, the system is not
functioning properly.
Unload the battery, wait for 1
minute and repower it. If the
message reappears, contact the
retailer for service.
Measurement before device
stabilization.
Wait until all the icons stops
flashing.
The device showing a rapid
ambient temperature change.
Allow the thermometer to rest in
a room for at least 30 minutes at
room temperature: 10 °C and 40
°C (50 °F ~104 °F).
The ambient temperature is not
within the range between 10 °C
and 40 °C (50 °F ~104 °F).
Temperature taken is higher than
+42.2 °C (108°F)
Check the integrity of the
probe cover and take a new
temperature measurement.
Temperature taken is lower than
+34 °C (93.2 °F)
Make sure the probe cover
is clean and take a new
temperature measurement.
Device cannot be powered on to
the ready stage.
Change with a new battery.
ENGLISH
