GiiNii Digital Picture Frame
EN - 25
Regulation and compliance
The frame slows down significantly on certain photos,
what can I do?
This is mainly due to extra processing time needed to decode
very large size high resolution files. The DPF's SmartCropping
(ON by default) feature will automatically resize the file based
on the unit's screen resolution and will significantly reduce the
size of the photo and eliminate this issue. However, please
keep a copy of the original photo if you wish to maintain the
photo's original resolution.
Why isn't the timeline feature accessible for photos on my
USB drive?
The timeline feature only applies to photos stored in the
memory card from the card reader. Please copy any photos on
the USB drive to the inserted memory card if you wish to access
this feature.
Why can't I tag my photos in my SD card to any albums?
Please check that your SD card is not locked because the DPF
will need to be able write information onto the files in order to
Tag to Album.
Customer Service Support Number 1-866-909-3550
