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Customer Service

G-Tag / LUG CH en / A31008-M2655-R101-1-7619 / appendix.fm / 3/23/15

Customer Service

Step by step to your solution with the Gigaset elements customer service.

Questions and answers

If you have questions during use, you can find proposals for solutions at 

www.gigaset-elements.com/en/FAQ

Contact our service personnel:

Couldn‘t find a solution in the FAQs section?
We are happy to help ...

... by e-mail: 

www.gigaset-elements.com/en/contact

Please have your receipt to hand. 

If the equipment is used in a manner inconsistent with this note, or with the instructions in the 
leaflet "First Steps" and on the product itself, this can influence the warranty claim (repair or 
replacement of the product).

In order to make use of the warranty, the product purchaser is asked to submit a receipt which 
proves the date of purchase (date from which the warranty period starts) and the type of goods 
that have been purchased.

Authorisation 

This device is intended for world-wide use. The use outside EEA, excluding CH, is depending on 
national type approval.

We, Gigaset elements GmbH, declare that this device meets the essential requirements and 
other relevant regulations laid down in Directive 1999/5/EC, 2009/125/EC and 2011/65/EU.

A copy of the Declaration of Conformity is available at this Internet address:

www.gigaset.com/docs

Summary of Contents for G-tag

Page 1: ...G Tag LUG CH en A31008 M2655 R101 1 7619 Cover_front fm 3 23 15 Template elements Version 1 01 07 2014 G tag http support gigaset com G tag Application index html...

Page 2: ...rd 6 Tags 6 Tag list 6 Adding a tag 7 Editing tags 8 Tag groups 9 Tag group list 9 Creating a tag group 10 Adding a tag 10 Editing the tag group 10 Locating a tag 11 Finding a tag via distance notific...

Page 3: ...martphone and the tags via Bluetooth The app is always active and can monitor up to five items at the same time First steps Unpacking G tag with protective strip Security precautions Downloading and i...

Page 4: ...as you don t change the password Displaying the terms and conditions Touch and hold the G tag symbol Logging out Settings menu Logout Changing the password p 6 Forgotten password If you have forgotten...

Page 5: ...bar the safer the password Repeat my new password Repeat the pass word Sign up for newsletter Select this option if you want to receive information on new products and functions by e mail Completing...

Page 6: ...hange my password My old password Enter your current password My new password Enter your new password Repeat my new password Repeat the new password CHANGE PASSWORD Tags Tag list After successful logi...

Page 7: ...ing apps of your smartphone are offered e g camera gallery or photo album shoot a photo with the camera or select an existing pic ture Settings for tag in out of range notification Set the app to noti...

Page 8: ...hin the tag list to the left the settings of the selected tag are dis played Adding changing a picture iOS only p 7 Changing the name Tap on the name Delete the old name Enter a new name Notification...

Page 9: ...identifying the status of the group members Actions all items are in range some items are in range none of the items in the group are in range Display the tags of a group Tap on a tag group the tags o...

Page 10: ...re dis played or Settings menu My groups Select the tag group Changing the name Tap on the name Delete the old name Enter the new name Removing a tag from the group Deselect the tags you want to remov...

Page 11: ...nge its last location data is stored Requirement Mobile data connection and GPS must be enabled Tap on a tag that is out of range The page shows How long since the tag has been out of range Thelast kn...

Page 12: ...note or with the instructions in the leaflet First Steps and on the product itself this can influence the warranty claim repair or replacement of the product In order to make use of the warranty the p...

Page 13: ...elec tronic equipment For more detailed information about disposal of your old appliance please contact your local council refuse centre or the original supplier of the product Appendix Care Wipe the...

Page 14: ...Technical Data Changing the battery Battery CR2032 Lithium 3 V Bluetooth V 4 0 Radio frequency range 2402 2480 MHz Range approx 10 m depending on environment Operating time approx 1 year Environmental...

Page 15: ...roups 9 List see tag list Location last known 11 Location data 11 Logging in to Gigaset elements 4 Login 4 N Name assigning to tag 7 assigning to tag group 10 Notification tag out of range 7 ringtone...

Page 16: ...7 possible actions 7 registering with the app 7 removing from group 10 Tag group 9 adding tag 10 adding tags 10 changing name 10 deleting 9 10 editing 10 list 9 name 10 possible actions 9 removing tag...

Page 17: ...str 2a D 46395 Bocholt Gigaset Communications GmbH 2015 Subject to availability All rights reserved Rights of modification reserved www gigaset com Apple the Apple logo and iPhone are trademarks of Ap...

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