18
Gigaset A475/A475A (A415x) / BE-NL / A31008-M2501-M201-1-3F19 / Penguin.fm / 31.07.2017
Te
mpla
te Bali, V
e
rsion
1, 16.0
2.2012
Questions and answers
If you have any queries about the use of your telephone, visit our website at www.gigaset.com/service
for 24-hour support. The table below contains a list of common problems and possible solutions.
Care
Wipe the device with a
damp
cloth or an antistatic cloth. Do not use solvents or microfibre cloths.
Never
use a dry cloth; this can cause static.
In rare cases, contact with chemical substances can cause changes to the device’s exterior. Due to the wide variety of
chemical products available on the market, it was not possible to test all substances.
Impairments in high-gloss finishes can be carefully removed using display polishes for mobile phones.
Contact with liquid
If the handset has come into contact with liquid:
1
Switch the handset off and remove the battery immediately
.
2
Allow the liquid to drain from the handset.
3
Pat all parts dry, then place the handset with the battery compartment open and the keypad facing down in a dry,
warm place
for at least 72 hours
(
not
in a microwave, oven etc.).
4
Do not switch on the handset again until it is completely dry
.
When it has fully dried out, you will usually be able to use it again.
Problem
Cause
Solution
Nothing appears on
the display.
The handset is not switched on.
The batteries are flat.
Press the end call key
a
for
approx. 5 seconds
or place
the handset in the base station.
Charge or replace the batteries.
No wireless connec-
tion to the base sta-
tion,
Base
flashes in
the display.
The handset is outside the range of
the base station.
The base station is not turned on.
Move the handset closer to the base station.
Check the mains connector on the base station
The display shows
Register HS
or
Put
into base
.
Handset has not been registered
with the base station or has been
de-registered.
Register the handset
Handset does not
ring.
The ring tone is deactivated.
The phone only rings if the phone
number has been transferred.
The phone does not ring in a spe-
cific time period.
Activate the ring tone for anonymous calls
Deactivate the "Time Control" or change the time period
You cannot hear a
ringer/dialling tone
from the fixed line
network.
The phone cord supplied has not
been used or has been replaced by
a new cord with the wrong jack
connections.
Please always use the phone cord supplied or ensure
that the pin connections are correct when purchasing
from a retailer: 3-4 assignment of telephone leads/
EURO CTR37.
Error tone sounds
after system PIN
prompt.
PIN forgotten.
The system PIN you have entered is
incorrect.
Reset the system PIN to the default 0000
All handsets are de-registered. All settings are reset.
All lists are deleted.
