the network equipment is properly installed and the related parameters are
correctly set. Finally, make sure the ISP service is still valid.
11. System can’t access the information on hard disk. Check whether the hard
disk is infected by virus. Note whether the hard disk is detected during the
self-detection process.
12. Blue screen and dead machine. Check whether the system is infected by
virus. If the problem still exists, it is recommended that the operating system
be re-installed.
13. PC can’t recognize USB devices or USB devices can’t run normally. Check
whether these devices are properly installed (or the power is turned on), or
the latest version of the drive for the device is installed.
If the problem can’t solved even after the above measures are taken, you may
contact our customer service center or log in the official forum of Giada.
Please prepare the materials listed below before you contact so as to receive
prompt service from us.
·
True product name and model;
·
Product code and its serial number;
·
Date of purchase;
·
Brief introduction of the problem on your PC;
·
Information concerning the software and other external hardware.
www.giadatech.com
23
