www.geyserwise.co.za
44
www.geyserwise.co.za
Instruction
manual
Error codes
Error codes - Summary
The error codes indicate various problems and warnings. Therefore these require actions from the installer.
Error code: E1 - Earth leakage
Possible cause:
Faulty element or earth leakage (more sensitive than
normal household earth leakage).
Action(s):
Element needs to be replaced - contact our office or
qualified person to replace the element.
(More information on page 45)
Error code: E2 -Dry burn protection
Possible cause:
Empty cylinder
Thermal pocket too close to element
Action(s):
Check all water connections to the geyser
(More information on page 45)
Error code: E3 - Sensor failure water geyser
Possible cause:
The sensor could be damaged or there is a connection
problem
Action(s):
Replace sensor
Check electrical connections and/or plug in control unit
(More information on page 45)
Error code: E4 - Heating loss
Possible causes:
•
Leaking hot water pipe
•
Faulty valve
•
Scale build up
•
No power supply to the element
•
Reversed thermosiphoning
•
Faulty heating element
Action(s):
Check all of the above
(More information on page 46)
Error code: E5 - Over temperature protection
Possible cause:
Geyser temperature exceeds 85°C
Action(s):
Open hot water tap to reduce temperature in geyser
(More information on page 47)
Error code: E6 - Water leak
Possible causes:
•
Leaking geyser
•
Valves leaking
•
Overflow leaking
Action(s):
Check all connections
(More information on page 47)
Error code: E7 - Communications failure
Possible cause:
Poor contact or damaged cable
Action(s):
Check communications wire between control box and
display unit
(More information on page 47)
Error code: E8 - Probe failure collector
Possible causes:
•
Faulty sensor
•
Geyser temperature over 80°C
•
Collector temperature over 120°C
Action(s):
•
Check that water is circulating through
system
•
Check sensors
(More information on page 48)
Error code: E9 - Pump failure
Possible causes:
•
Faulty pump
•
Blockages in pump
•
Electrical error on pump
Action(s):
•
Replace pump
•
Check all electrical connections
•
Clean pump
(More information on page 48)
44
www.geyserwise.co.za
Instruction
manual
Error codes
Error codes - Summary
The error codes indicate various problems and warnings. Therefore these require actions from the installer.
Error code: E1 - Earth leakage
Possible cause:
Faulty element or earth leakage (more sensitive than
normal household earth leakage).
Action(s):
Element needs to be replaced - contact our office or
qualified person to replace the element.
(More information on page 45)
Error code: E2 -Dry burn protection
Possible cause:
Empty cylinder
Thermal pocket too close to element
Action(s):
Check all water connections to the geyser
(More information on page 45)
Error code: E3 - Sensor failure water geyser
Possible cause:
The sensor could be damaged or there is a connection
problem
Action(s):
Replace sensor
Check electrical connections and/or plug in control unit
(More information on page 45)
Error code: E4 - Heating loss
Possible causes:
•
Leaking hot water pipe
•
Faulty valve
•
Scale build up
•
No power supply to the element
•
Reversed thermosiphoning
•
Faulty heating element
Action(s):
Check all of the above
(More information on page 46)
Error code: E5 - Over temperature protection
Possible cause:
Geyser temperature exceeds 85°C
Action(s):
Open hot water tap to reduce temperature in geyser
(More information on page 47)
Error code: E6 - Water leak
Possible causes:
•
Leaking geyser
•
Valves leaking
•
Overflow leaking
Action(s):
Check all connections
(More information on page 47)
Error code: E7 - Communications failure
Possible cause:
Poor contact or damaged cable
Action(s):
Check communications wire between control box and
display unit
(More information on page 47)
Error code: E8 - Probe failure collector
Possible causes:
•
Faulty sensor
•
Geyser temperature over 80°C
•
Collector temperature over 120°C
Action(s):
•
Check that water is circulating through
system
•
Check sensors
(More information on page 48)
Error code: E9 - Pump failure
Possible causes:
•
Faulty pump
•
Blockages in pump
•
Electrical error on pump
Action(s):
•
Replace pump
•
Check all electrical connections
•
Clean pump
(More information on page 48)
21
Error codes - Summary