P.16
P.17
Note:
- Carry out cleaning and maintenance work only after the oven has cooled down.
- Do not use gasoline, alcohol, or other organic solvents, decontamination powder, etc. to avoid discoloration of the oven,
or damage on the surface. The steam oven should be cleaned with a mild detergent.
- The product should be cleaned regularly, and it is best to clean it after each use to avoid soot or odor when it is used next
time. Turn on the light when cleaning to enhance. Remember to use a small amount of washing liquid diluted with warm
water for cleaning. After cleaning the product, wipe it off with a soft cloth.
- Do not use sharp tools to clean the door and the cavity to avoid cracking or scratching.
- Make sure the oven is disconnected from the power supply before replacing the lamp. Please make sure to use a high
temperature bulb or contact the customer service center.
- Do not place objects that are too heavy on the product door to avoid damaging the door.
- Do not use hot steam to clean the steam oven.
Clearing Water Scale
1. If you realize that the steam emission is slower than before or not as smooth, or if the steam is found to
have white powdery residues, try adding citric acid or white vinegar to the storage tank, and then start
the steam oven to remove the scale from the pipe. After performing these steps normal operation should
resume. If the amount of water scale is too high, perform this procedure repeatedly. After the procedure(s),
it is recommended to run the oven once with pure water.
2. If the product does not emit steam at all, it is likely that the pipe has been seriously clogged due to
excessive accumulation of scale, so the steam is unable to pass through. Contact the maintenance
personnel for repair as soon as possible.
3. It is recommended that the user perform the above-mentioned descaling procedure every one and a half to
two months.
Cleaning the Cavity
Add 250 ml of water to a bowl and place it on the first layer of the oven. Then close the oven door.
Set the temperature to 50
°C, select the bottom heating function, and set the timer to 30 minutes.
After the function is performed, open the oven door and wipe the inner cavity with a rag or sponge
to pick up warm water with washing liquid.
After cleaning, wipe dry the inner parts of the product.
Cleaning the Control Panel
Wipe the panel with a rag or sponge and warm water with detergent.
Cleaning the Oven Door
Remove the door as follows.
1) Open the door to 90 degrees.
2) Open the left and right hinges of the appliance to the maximum angle, as shown in Figure 1.
3) Gently close the door. After the hinges are fixed at a suitable angle, lift the door slightly upwards and then pull it outward
to remove the door, as shown in Figure 2.
Reverse the steps to reinstall the oven door.
Note:
1) When reinstalling the door, make sure that the groove below the hinges is correctly installed in the hole in the frame.
2) When reinstalling the oven door, the hinges of the door should be pressed tightly.
Figure 1
Figure 2
8. Cleaning and Maintenance
9. Troubleshooting
Error Description
Appliance not operating.
Steam oven is not connected to power
supply.
Light bulb problem;
Power connection problem or fuse blown.
Residual grease in the appliance.
The appliance is in the process of cooling
down.
Grilled food produces oil droplets or
water.
The appliance’s door hinges are not
tightly pressed.
Cavity high temperature protection.
Evaporation tray high temperature
protection.
Cavity low temperature protection.
Evaporation tray low temperature
protection.
Sensor open circuit failure.
Sensor short circuit failure.
Check power connection.
Connect power supply properly.
Tighten or replace with a new compatible
light bulb Product power connection
problem or fuse blown;
Turn on the power or check the fuse.
Clear the residual grease in the appliance.
Completely normal.
Clean the glass inside the appliance after
the appliance has cooled down.
Ensure the hinges are pressed firmly.
Contact customer service & repair center.
Contact customer service & repair center.
Contact customer service & repair center.
Contact customer service & repair center.
Contact customer service & repair center.
Contact customer service & repair center.
Light not working.
There is smoke when the
appliance is running.
There is noise after the
appliance is turned off.
The glass inside the
product is not clear, and
oil spots can be seen.
There is a sound when
the oven door is closed.
ER1 is displayed.
ER2 is displayed.
ER3 is displayed.
ER4 is displayed.
ER5 is displayed.
ER6 is displayed.
Possible Cause(s)
Solution(s)
Contact customer service & repair center if the error remains.
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