German pool SGM-4228L, User Manual

Page: 17 / 36

P.17
Troubleshooting
WARNING!
• Before maintenance work, turn off the product and disconnect from power source.
• This product must only be repaired by a professional technician authorized by the
manufacturer; if consumer entrusts personnel not designated by the manufacturer, or if
consumer repairs this product by themself, there may be a risk of personal injury or
property loss.
Problem Possible Cause Solution
LED display
doesn’t light up
Product is not connected to the
power source
Connect the power source
LED display damaged Contact Customer Service & Repair Centre
System malfunction Reconnect power source
LED display
malfunction
System malfunction Reconnect power source
LED display damaged Contact Customer Service & Repair Centre
Touch key doesn’t
respond
Moisture on the LED display Wipe dry the LED display
System malfunction Reconnect power source
Power cable is loose Contact Customer Service & Repair Centre
Oven door doesn’t
seal tight
Oven door seal ring deformed
and displaced
Contact Customer Service & Repair Centre
Door hinge damaged
Oven lamp doesn’t
light up
Bulb damaged Contact Customer Service & Repair Centre
Computer board damaged
Power cable is loose
Fan motor doesn’t
work
Motor damaged Contact Customer Service & Repair Centre
Computer board damaged
Power cable is loose
Microwave will not
heat
Food is not placed on
microwave heating area
Place food on the microcrystalline plate
User has used metal cookware Use ceramic or glass cookware
Microwave heating system
malfunction
Contact Customer Service & Repair Centre
No steam emitted
(malfunction alert)
Water tank empty Fill up the water
Steam system malfunction Contact Customer Service & Repair Centre
Water tank seal ring lost
Water tank will not
eject
Water tank not installed properly Press water tank firmly into the water tank slot
Water tank stuck If water tank is still stuck after repeated
pressing, Contact Customer Service & Repair
Centre