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The Warranty
For a period of one (1) year from date of first sale, product is warranted to be free from
defects in materials and workmanship. Geotech agrees to repair or replace, at
Geotech’s option, the portion proving defective, or at our option to refund the purchase
price thereof. Geotech will have no warranty obligation if the product is subjected to
abnormal operating conditions, accident, abuse, misuse, unauthorized modification,
alteration, repair, or replacement of wear parts. User assumes all other risk, if any,
including the risk of injury, loss, or damage, direct or consequential, arising out of the
use, misuse, or inability to use this product. User agrees to use, maintain and install
product in accordance with recommendations and instructions. User is responsible for
transportation charges connected to the repair or replacement of product under this
warranty.
Equipment Return Policy
A Return Material Authorization number (RMA #) is required prior to return of any
equipment to our facilities, please call 800 number for appropriate location. An RMA #
will be issued upon receipt of your request to return equipment, which should include
reasons for the return. Your return shipment to us must have this RMA # clearly marked
on the outside of the package. Proof of date of purchase is required for processing of all
warranty requests.
This policy applies to both equipment sales and repair orders.
FOR A RETURN MATERIAL AUTHORIZATION, PLEASE CALL OUR
SERVICE DEPARTMENT AT 1-800-833-7958 OR 1-800-275-5325.
Model Number:
________________
Serial Number:
________________
Date: ________________
Equipment Decontamination
Prior to return, all equipment must be thoroughly cleaned and decontaminated. Please
make note on RMA form, the use of equipment, contaminants equipment was exposed
to, and decontamination solutions/methods used.
Geotech reserves the right to refuse any equipment not properly
decontaminated. Geotech may also choose to decontaminate equipment for a
fee, which will be applied to the repair order invoice.
