GeoSafari
®
Tuff Cam User Guide
13
Troubleshooting
Tuff Cam is designed to work reliably and predictably
in all normal conditions. However, it is possible that
problems may occur. Please check the following before
contacting technical support:
Problem ESD causes unit to malfunction
Solution
Press reset button near LED for 5 secs
Problem Files corrupt or buttons don’t work
Solution
Format the drive in Windows
(use the FAT format, not FAT32)
Problem LCD screen is blank
Solution
Battery is discharged; plug into
USB port to recharge
Problem Tuff Cam fails to store images
Solution
Memory is full. Delete some files to free
up memory or use a new SD card
Problem LED light goes out in docking station
Solution
This indicates that the battery is fully charged
