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24
NOTES / NOTAS
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
Finish on grill plates is
scratched or has cut
marks.
Metal utensils have
been used.
Always use silicone, heatproof
plastic or wood utensils to
avoid scratching nonstick
surface of grill plates. Never
use metal spatulas, skewers,
tongs, forks or knives.
The preheat indicator
light turns on and off.
The heating elements
are cycling.
This is normal. The light
comes on when the grill
is plugged in and off once
the set temperature is
reached; it will then cycle
on and off to indicate the
correct temperature is being
maintained.
Grill marks on food are
very light. The food looks
steamed.
Grill was not fully
preheated before use.
Always preheat grill at least 5
minutes before cooking any
foods.
There is food buildup on
grill plates.
Grill not properly
cleaned after use.
Use nylon scrubbing pad and
hot, soapy water to clean grill
plates. Do not use steel wool
scrubbing pads or abrasive
cleaners to clean grill.
Food is dry and burnt.
Food is overcooked.
Since grill is cooking from
both sides, food is cooked
much faster than in a skillet or
under a broiler. Use GRILLING
CHART as a guide and check
food at lowest time stated on
chart.
Grill does not turn on.
Grill is not plugged in.
Check to be sure appliance is
plugged into working outlet.
Grill plates have white
spots.
Water from cleaning
has dried on the
surface of the grill
plates.
Dry grill plates immediately
after washing.
