
Trio II Touchscreen
.
User manual
technical specifications
28
29
status codes
You monitor may show an
status code when there is a
problem.
See
Menu
>
Support
for
contact details.
Code(s)
Status
Resolution
1 ... 3
Monitor problem
Your monitor has developed a fault. Please remove
and re-insert the power supply or contact your
utility provider.
20, 21, 22, 26 Connection error
Monitor unable to communicate with the meter
networks. Try moving the monitor closer to the
smart meter(s) or contact your utility provider.
28
Electricity meter
problem
Monitor is connected to the electricity meter,
but not receiving all data. If the problem persists,
contact your utility provider.
29
Gas meter problem
Monitor is connected to the electricity meter,
but not receiving all data. If the problem persists,
contact your utility provider.
30
WiFi module not found WiFi module problem (if fitted). Please remove
and re-insert the module.
31 ... 34
WiFi problem
WiFi module unable to communicate properly.
Please check your local WiFi network and check
your monitor's settings. (See
Settings
>
WiFi network
)
23, 24, 25
Meter network data
problem
Monitor is connected to the meter network, but
not receiving all data. If the problem persists,
contact your utility provider.
40-44
Cloud problem
Monitor is waiting for cloud data service,
please wait.
technical specifications
Trio II Monitor
This product is intended to be used
indoors in a domestic or small
office environment. It is not suitable
for outdoor use.
Manufacturer
Designed and manufactured by:
Green Energy Options Ltd.
3 St. Mary’s Court, Main Street,
Hardwick, Cambridge
CB23 7QS, UK
Hereby, Green Energy Options
Ltd. (UK) declares that the radio
equipment enclosed (identified by
the product type numbers on the
product label) are in compliance
with Directive 2014/53/EU.
The full text of the EU declaration of
conformity is available online at
http://www.geotogether.com/EUDoC.
Model
PCK-TR-004
Rated voltage
(display)
5Vdc and / or
3xAAA (R03, LR03)
non-recharchable
batteries.
Rated voltage
(power supply)
230Vac, 50Hz
Input power
0.5W
Operating
temperature
0 to 40ºC
Operating
humidity range
85% non-
condensing