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FAULT
CODE INDICATOR
Your E-Bike is equipped with an error detection system integrated into the display and controller. In
the event of an electronic control system fault, an error code should display. The following error codes
are the most common and can aid in troubleshooting.
21
Abnormal Current
24
Motor Hall Defect
22
Throttle Fault
25
Brake Failed or Brake Applied When Powering On
23
Motor Phase Problem
30
Abnormal Communication Error
Fault Description
Code
Code
Fault Description
When an error code is displayed, promptly perform any necessary repairs. After a fault occurs, the
electric bike will not function normally. It is highly suggested that you take your e-bike to a skilled
technician for diagnosis and repair.
T
roubleshooting
Brake power diminished
1.
Brake pads worn
2.
Brake fluid contaminated or fluid level is low.
3. B
rake rotor worn or warped
4.
Brake overheating
1.
2.
3.
Replace the brake rotor
4.
Check for brake drag. Adjust brakes.
Irregular ride quality
2
. Insufficient
suspension fluid in fork or shock
3
.
Tires or Tube Issue
2
.
Repair
or replace
shocks or fork
3
.
Check tires / tube for surface irregularities.
Check tire pressure.
SYMPTOMS
COMMON CAUSES
POSSIBLE SOLUTIONS
Replace the brake pads
Inspect
fluid level. R
eplace
if dirty or add.
1
.
Fork and/or shock adjustment
1
.
Adjust preload, rebound settings
2
8
