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Chapter 2. Diagnose Problems
2.1 Distinguish the Problems
The problems could be made by software, hardware or mechanism. Users can follow
the simple steps to judge what reasons is belonged to.
Figure 4. Initial Self-Diagnose Problem
For software problems, they could be related to programs incompatible or system
wrong setting. Users can re-install our latest version driver or programs or contact our
customer service. In this service guide, we focus on the checking and replacing
tablet’s hardware problems.
2.2 Define the Problems
To realize the problems caused by hardware’s mal-function, we shall follow the steps
in
Figure 4
and observe these conditions. We summarize several probably problems
and these reasons and solutions of these problems are analyzed in
Tablet 1
.
4