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12 

PROBLEM

 

PROBABLE CAUSE

 

REMEDY

 

  

System fan is not on. 

Turn system fan on. 

Unit does not function 
correctly. Power light 
and performance indi-
cator light are OFF.

 

Wiring improperly connected. 

Check wiring or if plug is inserted and receptacle is powered. 

Defective power switch. 

Check power switch for continuity with ohmmeter. Replace if defective. 

Defective safety interlock. 

Remove door and press safety interlock with a screwdriver. If lights 
come on, bend interlock lever towards front and close door. 

Unit does not function 
correctly. Power light is 
ON and performance 
indicator light is OFF.

 

Short in cells due to: 
1.  Broken ionizing wire. 
2.  Large particles wedged between cell plates. 
3.  Cells washed recently and are still wet. 
4.  Cell end plate insulator is dirty or damaged. 
5.  Cell plate(s) are bent. 

  
1.  Remove wire or wire fragments. Replace. 
2.  Shake large particles out or wash cell. 
3.  Allow cells to dry completely. 
4.  Clean or replace end plate insulator. 
5.  Straighten plates with pliers. 

  

Defective performance indicator light. 

Determine whether high voltage is present by testing power board. If 
voltage is present, replace indicator light. 

  

Defective power board. 

Adjust high voltage potentiometer on power board counter-clockwise. If 
high voltage is not present, replace power board. 

 

 

Air Proving Switch (APS) sensor is burnt out. 

Remove power box lid and blow lightly for 10 seconds on APS sensor 
at bottom of power box. If light does not come on, replace APS. 

Air Proving Switch is not getting enough air 
across the sensor. 

Check that sensor is located in the plastic bushing at the front of the 
power box.  
Check that the return duct is installed flush to the top and front edge of 
the Air Cleaner duct opening. 
Ensure there is a minimum of 360 CFM of air to the air cleaner. 

  

Off board 24V transformer is not working. 

Verify output of transformer. Replace if necessary. 

  

Defective power switch. 

Verify output of switch. Replace if necessary. 

Power light is OFF and 
performance indicator 
light is ON.

 

Defective power switch light. 

Replace power switch. 

Cell makes loud hissing 
noise or causes radio 
interference.

 

Internal cell contacts are not touching plates. 

Test contacts and repair. 

Copper contacts on high voltage tray not making 
good connection on cell. 

With needle-nose pliers, gently pull contacts down or replace contacts. 

Cells arcing excessively

 

(power light and per-
formance indicator light 
ON or flashing). 

    

Cells wet from washing. 

Allow cells to dry completely. 

Particles lodged in cell or broken ionizing wire. 

Wash cell. Shake particle out of cell. Replace wire, if necessary. 

Ducts were not cleaned prior to installation of air 
cleaner. 

Clean ducts. 

Cell plates are bent. 

Remove cells and adjust to original spacing using needle-nose pliers. 

Dirty cells. 

Wash cells and clean ionizing wires.  

Voltage is too high. 

Adjust high voltage potentiometer on power board clockwise. 

High voltage wires are on wrong copper contact.   Reposition high voltage wires on proper contact (see Fig. 5).  

Internal contact on cell out of alignment. 

Realign cell contact. 

Humidifier (if installed) is leaking water on air 
cleaner. 

Repair humidifier. If possible, move humidifier to different location. 

Cells arcing excessively 
at top of cell near cop-
per contacts (power 
light and performance 
indicator light ON).

 

Copper contact on high voltage contact board 
are broken or bent upward. 

If possible, pull down contacts with needle-nose pliers or remove power 
box and replace contacts. 

Cells not collecting dirt 
(power light and per-
formance indicator light 
ON).

 

Arrow on cells not pointing towards fan blower. 

Reposition cell handle and place cell in properly. 

System fan is on “Automatic” setting (air cleaner 

not on continuously) 

Use “Fan On” system fan setting for continuous fan operation.

 

Not enough voltage on collecting cells. 

Adjust high voltage potentiometer counter-clockwise on power board. 

Ozone odor 

            

Cell plates are bent. 

Straighten with needle-nose pliers. 

Loose or broken ionizing wire. 

Replace wires. 

Dirty cells. 

Wash cells and clean ionizing wires.  

Air Cleaner is on when system fan is not run-
ning. Air cleaner wired incorrectly or air proving 
switch is defective. 

Check operation and wiring of air switch and air cleaner. 

Incoming voltage is higher than 120V. 

Adjust high voltage potentiometer clockwise on power board. 

Air Cleaner is oversized for house. Not enough 
airflow to cover surface area of cells. 

Use correct size of Air Cleaner. 

Home is extremely dry. 

Repair or install central humidifier. 

Clean lint dust too heavy to remain airborne. 

Keep fan running continuously. Ensure that return air grilles are not 
obstructed. 

White dust 

  

Gaps around Air Cleaner. 

Seal or use duct tape around Air Cleaner cabinet. 

Table 4 

 TROUBLESHOOTING GUIDE 

Summary of Contents for GA50A14

Page 1: ...gi bacteria viruses and more down to 0 01 micron Light Weight Aluminum Collecting Cells are durable and easy to maintain Cell Guide ensures proper placement of collecting cells Activated Carbon Filter...

Page 2: ...le of electrostatic precipitation Millions of airborne pollutants are carried through the return air ducts of the heating cooling system and treated through four stages of filtration The prefilters 2...

Page 3: ...same time INSTALLATION Static Pressure The static pressure drop across the Air Cleaner will vary with CFM and whether the optional carbon filters have been installed in the unit Location The Air Clean...

Page 4: ...ner If the atomizing type humidifier is installed upstream high humidity salts and minerals may decrease the efficiency of the collecting cells and cause service problems If the atomizing type humidif...

Page 5: ...ent direction than the left to right set up The handle should face the door Close access door Wiring Wiring should only be performed by qualified personnel only All wiring must comply with all applica...

Page 6: ...ith DAX Detergent or a non chlorine non corrosive non abrasive liquid household detergent Allow detergent to run down both sides of plates and ionizing wires Let stand for 5 minutes or fill up laundry...

Page 7: ...age from the power board Measuring High Voltage At Power Board A high voltage meter capable of measuring up to 10 000 VDC is required to test the voltage 1 The Air Cleaner should be ON with the cells...

Page 8: ...oard is turned on and the performance light will come on The light on the power switch will be lit even when the APS is open If the power board fails to come on with the fan on check that the sensor i...

Page 9: ...Cleaner 8 Remove the high voltage meter 9 Replace the power box cover 10 Turn ON the Air Cleaner Setting Approximate Voltage Without High Voltage Meter A high voltage meter should be used to set the...

Page 10: ...ve it from the cabinet 6 If you are removing the power box for any length of time tape a cover over the top opening to prevent air from entering into the system Replacing A Tungsten Ionizing Wire Repl...

Page 11: ...er EAC14 11 EAC22 11 EAC20 11 12 Carbon Filters Set of 3 EAC14 12 EAC20 12 EAC20 12 13 Prefilter EAC14 13 EAC22 13 EAC20 13 14 Cell Guide Plastic EAC14 14 EAC14 14 EAC14 14 15 Collecting Cell EAC14 15...

Page 12: ...needle nose pliers gently pull contacts down or replace contacts Cells arcing excessively power light and per formance indicator light ON or flashing Cells wet from washing Allow cells to dry complete...

Page 13: ...basis for the Air Cleaner to function at its peak of efficiency The frequency of cleaning will vary from one house to another On average the cells should be cleaned every 3 months Use the chart below...

Page 14: ...NOTES 14...

Page 15: ...he defective part to General Filters Inc THERE ARE NOT EXPRESS WARRANTIES COVERING THIS ELECTRONIC AIR CLEANER OTHER THAN AS SET FORTH ABOVE THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A...

Page 16: ...of the furnace or air handler ensure that there is 115 Volt output from these terminals when the unit is run manually and is running on low speed Some manufacturers do not supply full output voltage...

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