WARRANTY CONDITIONS
1- Warranty starts at the delivery date of devices and equpments and warranted against
manufacturing defect for 2 years.
2- Devices and equipments are delivered to customers in operation. Mounting and other
connections will be additional fee for service.
3- Devices will maintenance and repair in our factory and should send by contracted
transportation company. For out services, transportation and accommodation of service
personnel are covered by customers. Overtime is added on service charge and is received
as cash proceeds.
4- Maintenance of devices and equipments will be in our factory. For device maintenance,
the round travel fares are covered by customers.
5- If devices are malfunction in warranty duration, devices will be inspected in our factory to
find out whose responsibility (manufacturer or customer) and will announce to user by
report.
6- Devices, which malfunctioned in warranty duration and found out it is responsibility of
manufacturer, customer can demand new product or repair which all costs will fulfilled by
manufacturer regarding to cost is not higher than device.
7- After inspection of malfunction and detected that, it is customer's fault, repair cost of the
device which still in warranty duration will be customer's responsibility.
8- Customers should be aware of damages (if there is any) of product and warn
manufacturer since the day warranty duration starts. If customer do not warn
manufacturer with knowledge of damage, customer lose the rights of article 6.
9- Devices and equipments should be used as specified in User's Manual if not used as
specified, products are out of warranty.
10- If products damaged, scratched or cracked by customer. The products will be out of
warranty conditions.
11- Damages/Malfunctions because of using other brand' s and model' s devices and
equipments without knowledge of manufacturer are out of warranty.
12- The arising depredation owing to working in humid and acidic places and result of
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