Application Guidelines
Troubleshooting Communications Problems
A-16
SpectraComm IP T1 Router Card
076R200-000
Installation and Operation Manual
Issue 13
Aborting a Command
Use the
CTRL-C
character to abort a command at any time and return to the main prompt.
Command Recall
There are two ways to recall previously entered commands:
•
Arrow UP Recall
Use the
Arrow Up
key to recall previously entered commands in reverse order.
Use the
backspace
key to edit the command string, if needed.
Press
Enter
to execute the command string.
•
Command History Recall
Type
show history
to display a numbered history of the previous 20 commands.
At the command prompt, type
!
[##]
where
##
is the history screen line number of the desired
command.
Troubleshooting Communications Problems
Ethernet (LAN) Communication Problems
•
IP Address not set correctly in SCIP.
•
Cables not installed.
•
Default Route not set when router exists.
1. Connect a VT100-compatible terminal to the CTRL port to check the IP Address and mask in
the SCIP and ensure the values is correct.
2. Perform ping to determine whether the SCIP is communicating on the network.
WAN Communication Problems
•
IP Address not set correctly in SCIP (if using IP Addressing on a sub-interface).
•
IP Address for the SCIP in the network manager not correct.
•
Cables not installed.
1. At the command prompt, type
show f lmi
to check that the
serial0
interface is
UP
.
2. At the command prompt, type
show int
to check that the Line Protocol is
UP
on all
interfaces you intend to use.
3. At the command prompt, type
show ip-route
to check that you have a path for the
destination IP to route to the interface.
4. Perform ping to determine whether the SCIP is communicating on the network.
5. If ping was not successful, make sure that the link connection is established.
WEB Communication Problems
•
Browser not configured for accessing SCIP.
•
Eight web management sessions already in progress.
1. At your browser, ensure that cookies are enabled.
2. Ensure that your user name and password have been entered correctly.
3. Check that SCIP has been configured with HTTP enabled.
Summary of Contents for SpectraComm IP T1
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