Generac Portable Products 10 kVA, Owner'S Manual

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Troubleshooting / Quick Reference Guide
24 Owner’s Manual for 50 Hz Air-Cooled Generators
Quick Reference Guide
Table 5-2. Quick Reference Guide
Active Alarm LED Problem Things to Check Solution
NONE GREEN
Unit running in AUTO but
no power in house.
Check MLCB.
Check if the MLCB is in the ON position. If
it is in the ON position, contact an
Independent Authorized Servicing Dealer.
HIGH
TEMPERATURE
RED
Unit shuts down during
operation. Check the LEDs /
Screen for alarms.
Check ventilation around the generator,
intake, exhaust and rear of generator. If no
obstruction, contact an Independent
Authorized Servicing Dealer.
OVERLOAD
REMOVE LOAD
RED
Unit shuts down during
operation. Check the LEDs /
Screen for alarms.
Clear alarm and remove household loads
from the generator. Put back in AUTO and
restart.
RPM SENSE LOSS RED
Unit was running and
shuts down, attempts to
restart.
Check the LEDs /
Screen for alarms.
Clear alarm and remove household loads
from the generator. Put back in AUTO and
restart. If generator does not start, contact
an Independent Authorized Servicing
Dealer.
NONE GREEN
Unit will not start in
AUTO with utility loss. Check screen for start
delay countdown.
If the start up delay is greater than
expected, contact an Independent
Authorized Servicing Dealer to adjust from
2 to 1500 seconds.
LOW OIL
PRESSURE
RED
Unit will not start in
AUTO with utility loss. Check the LEDs /
Screen for alarms.
Check oil level / add oil; see
Checking
Engine Oil Level
. If oil level is correct,
contact an Independent Authorized
Servicing Dealer.
RPM SENSE LOSS RED
Unit will not start in
AUTO with utility loss. Check the LEDs /
Screen for alarms.
Clear alarm. Using the control panel, check
the battery by navigating to the BATTERY
MENU option from the MAIN MENU. If it
states battery is GOOD, contact an
Independent Authorized Servicing Dealer.
If it states CHECK BATTERY, replace the
battery.
OVERCRANK RED
Unit will not start in
AUTO with utility loss. Check the LEDs /
Screen for alarms.
Check if fuel line shutoff valve is in the ON
position. Clear alarm. Attempt to start the
unit in MANUAL. If it does not start, or
starts and runs rough, contact an
Independent Authorized Servicing Dealer.
LOW VOLTS
REMOVE LOAD
RED
Unit will not start in
AUTO with utility loss. Check the LEDs /
Screen for alarms.
Clear alarm and remove household loads
from the generator. Put back in AUTO and
restart.
FUSE PROBLEM RED
Unit will not start in
AUTO with utility loss. Check the LEDs /
Screen for alarms.
Check the 7.5amp fuse. If it is bad, replace
it with an ATO 7.5Amp fuse. If not, contact
an Independent Authorized Servicing
Dealer.
OVERSPEED RED
Unit will not start in
AUTO with utility loss. Check the LEDs /
Screen for alarms. Contact an Independent Authorized
Servicing Dealer.
UNDERVOLTAGE RED
Unit will not start in
AUTO with utility loss. Check the LEDs /
Screen for alarms. Contact an Independent Authorized
Servicing Dealer.