GEMMA TECHNICAL HELIOS STELLAR, User Manual

Page: 25 / 76

25 | H E L I O S
WHEN STORING YOUR BC
CAUTION: Transport this BC in a padded carrying case or equipment bag separated from sharp objects.
Store the BC partially inflated to reduce the risk of puncture.
Always store the BC away from direct sunlight and in a clean, cool, & dry area.
Do not store this BC in an enclosed space exposed to extreme cold or hot temperatures (such as car trunks
where temperatures my fall below -18°c (0°f) or heat above 50°c (120°f)
FREQUENTLY ASKED QUESTIONS
IS MY PRODUCT UNDER WARRANTY?
Gemma Technical Co., Ltd. (Helios) warrants this buoyancy compensator for a period of 2years from date of
purchase
WHERE DO I GET SERVICE FOR MY HELIOS CURIO BACK PLATE & WING BC?
Gemma Technical Co., Ltd. provides full servicing for this buoyancy compensator. In addition, authorized
service facilities will be listed on our website
WHO DO I CONTACT FOR TECHNICAL ASSISTANCE ON MY HELIOS PRODUCT?
Contact your local authorized dealer or email us at inquiry@gemmatec.co.kr
WHERE CAN I GET A USER MANUAL FOR HELIOS PRODUCT?
Contact your local authorized dealer or email us at inquiry@gemmatec.co.kr
HOW DO I REGISTER MY PRODUCT?
You can register this Helios product via email or by mail. Please see the Product registration section for
further details.
HOW DO I BECOME A HELIOS AUTHROIZED DEALER IN MY COUNTRY?
Please contact us at inquiry@gemmatec.co.kr for information on becoming a HELIOS dealer
COURIER LOST OR DAMAGED THE PRODUCT. WHAT DO I DO?
Please file claims of damaged merchandise, lost or not delivered, directly with the courier. Please also
contact your local authorized dealer within 48 hours. If there are no local authorized dealers in your area
and you have purchased the product directly from Gemma Technical Company (Helios) please contact us
via email at inquiry@gemmatec.co.kr with the following information:
Your name
Your telephone number
Your email address
The HELIOS product which you have purchased (Product model number and serial number)