User’s Manual
© Nippon Telesoft Co., Ltd. March 2003.
Chapter 7 – Trouble Shooting
1. Procedures for Dealing with Each Incident
If the problem is not resolved even after following the trouble shooting procedures listed
below, first verify the equipment type, the software in use, and the communications cable,
and then contact the sales agent.
Printer Will Not Power Up
Make sure that the electrical cable is firmly inserted into the outlet.
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Check if the fuse has been blown. To change the fuse, please refer to page 14 “Chapter 6
Section 2 Changing the Fuse”.
When error sound rings at the start, confirm whether the switch of the control panel is
set correctly.
In case of a paper jam
When there is a paper jam, turn off the power supply once, and turn it on - after making
sure of its initialize action - and turn it off again, then remove the paper as turning the
paper feed handle.
When there is a paper jam on insertion of paper, please check whether a paper is pitched
properly to the right and the left side as confirming the position of the left and right
tractor. If paper its tip is bent, it may cause a paper jam when insertion of the paper.
When paper jams very often inside the printer, the major cause for the trouble are as
follows:
o
The adjustment of the height of Braille dot is too high.
o
The wrong control timing.
o
Worn-out of the roller.
Please contact the sales agent.
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