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Appendix

Upgrading the Firmware

The Syner-G™ Software Suite provides an easy way to perform firmware updates

Before launching Syner-G™, makre sure that a USB cable is connected between the

product and the computer that is running the Syner-G™ software. Refer to the Syner-G™

Software Suite User Manual for more information on using other features with this product.

Automatic Update Procedure

1. Launch the Syner-G™ Software Suite from the Start Menu or using the shortcut from

the Windows Desktop.

2. Click the

Manage a Product

button.

Appendix

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Summary of Contents for EXT-UHD600-18

Page 1: ...EXT UHD600 18 User Manual 1 8 Splitter for HDMI w HDR Release A2 Preferred 600 MHz 4K ULTRA...

Page 2: ...rd from being walked on or pinched particularly at plugs convenience receptacles and the point where they exit from the apparatus 11 Only use attachments accessories specified by the manufacture 12 To...

Page 3: ...consequential damages resulting from any defect or omission in this manual even if advised of the possibility of such damages The technical information contained herein regarding the features and spe...

Page 4: ...ility provided in those licenses Specific license terms and Copyright Notifications are provided in the source cod For three years from date of activation of this product any party may request and we...

Page 5: ...Technical Support 707 283 5900 800 472 5555 8 00 AM to 5 00 PM Monday Friday Pacific ime Email support gefen com Web http www gefen com Mailing Address Gefen Core Brands LLC c o Customer Service 1800...

Page 6: ...s are the property of their respective owners Gefen LLC reserves the right to make changes in the hardware packaging and any accompanying documentation without prior written notice vi Operating Notes...

Page 7: ...Management and Audio Mode selectors for rapid integration of source and displays Supports LPCM 7 1 Dolby Atmos Dolby TrueHD DTS X and DTS HD Master Audio Supports the use of DVI sources and DVI displa...

Page 8: ...iately contact your dealer or Gefen 1 x Ultra HD 600 MHz 1 8 Splitter for HDMI w HDR 1 x 6 ft locking HDMI cable CAB HD LCK 06MM 1 x 5V Power Supply w US EU UK AU plugs EXT PS54AULPN 6 2 x Surface Mou...

Page 9: ...t LED Status 9 3 Advanced Operation Using Syner G 12 Verifying the USB Driver 12 Setting the EDID Mode 14 Downloading an EDID 15 Uploading an EDID 17 Copying an EDID 19 Viewing an EDID 21 Resetting to...

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Page 11: ...1 Getting Started 1 8 Splitter for HDMI w HDR 600 MHz 4K ULTRA...

Page 12: ...lect the EDID mode The LED indicators will display the current EDID mode See EDID Management page 8 for more information 4 USB This mini USB port is used for Syner G support See Using Syner G page 12...

Page 13: ...ght Ultra HD displays to these ports 3 5V DC Connect the included locking 5V DC power supply to this power receptacle EXT UHD600 18 Input Out 1 Out 2 LRP Out 3 Out 4 Out 5 Out 6 Out 7 Out 8 5V DC Ultr...

Page 14: ...cables to additional EXT UHD600 Splitters for cascading purposes Connect one of the HDMI cables to an Ultra HD display and the other cable to another EXT UHD600 Splitter Power 3 Connect the included...

Page 15: ...Application Diagram EXT UHD600 18 HDMI CABLE Ultra HD Source Ultra HD 600 MHz 1 8 Splitter for HDMI w HDR Ultra HD Display Ultra HD Display Ultra HD Display Ultra HD Display Ultra HD Display Ultra HD...

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Page 17: ...1 8 Splitter for HDMI w HDR 600 MHz 4K ULTRA 2 Basic Operation...

Page 18: ...de is being used the audio output format can be set to either 2 Ch or Multi Ch Additional internal EDID modes are available using Syner G See Setting the EDID Mode page 14 for more information Support...

Page 19: ...play Off No power supplied to the display Make sure the power supply is connected to the display Make sure that the outlet is live Amber Handshake error or HDCP failure Basic Operation Basic Operation...

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Page 21: ...1 8 Splitter for HDMI w HDR 600 MHz 4K ULTRA 3 Advanced Operation...

Page 22: ...ed when the Syner G Software Suite is installed 1 Download and install the Gefen Syner G Software Suite The Syner G software can be downloaded here http www gefen com synerg 2 Connect a mini USB to US...

Page 23: ...t window will open 5 In the left window pane under System Tools click Device Manager 6 In the right window pane locate Ports COM LPT The device driver will be displayed If the USB cable is connected t...

Page 24: ...DID Mode section EDID Description Internal UHD 600 4K 2CH 4K Ultra HD with 2 channel audio Internal UHD 600 4K MULTICH 4K Ultra HD with multichannel audio Custom UHD 300 4K 2CH 4K Ultra HD 4 2 0 with...

Page 25: ...be copied to the Local EDID See Copying an EDID page 19 for more information on copying EDID data 1 Click the Manage a Product button and select the connected product from the drop down list 2 Click t...

Page 26: ...ed Operation Using Syner G 5 Click the Save As button 6 The Select File to Save As dialog will be displayed Select the desired folder and specify the name of the file in the File name field 7 Click th...

Page 27: ...ner G Uploading an EDID 1 Click the Manage a Product button and select the connected product from the drop down list 2 Click the Manage EDID tab 3 Click the Upload EDID to drop down list and select Cu...

Page 28: ...yed 6 Select the desired EDID file The EDID file must be in bin format 7 Click the Open button 8 Click the Upload button 9 In the lower left corner of the interface the Uploading message will appear a...

Page 29: ...roduct from the drop down list 2 Click the Manage EDID tab 3 Click the Upload EDID to drop down list and select Custom User 4 Click the Copy EDID from drop down list to select the location from where...

Page 30: ...t corner of the interface the Copying message will appear as the EDID is uploaded The copy result message will vary depending upon the copy operation In this example since we copied the downstream EDI...

Page 31: ...EDID 1 Click the Manage a Product button and select the connected product from the Select Product drop down list 2 Click the Manage EDID tab 3 Click the Select EDID From Device Display drop down list...

Page 32: ...to the EDID Editor screen See the Gefen Syner G User Manual for more information on using the EDID Editor 6 Click the desired EDID tab to view specified information on the EDID Note tha some sections...

Page 33: ...d Operation Using Syner G 7 Click the Details button 8 The EDID Summary window will be displayed Use the horizontal and vertical scroll bar as needed to view the EDID information Details button Scroll...

Page 34: ...rom the main Syner G window 10 Double click the window title bar of the detached EDID Summary to reattach it to the main window it to the main Syner G window 11 To close the EDID Summary window either...

Page 35: ...Product drop down list 3 Click the System tab 4 Click the Factory Reset button Factory default settings are EDID mode is set to Ext See Setting the EDID Mode page 14 Input HDCP is set to VERSION 2 2...

Page 36: ...tus 1 Click the Manage a Product button 2 Select the connected product from the Select Product drop down list 3 Click the Status tab 4 Click the Refresh button if necessary to update each field Advanc...

Page 37: ...list 3 Click the HDCP tab 4 Select the input settings REJECT Does not allow HDCP content to be passed through VERSION 2 2 AND BELOW Click this button if the sink device supports HDCP 2 2 and below VE...

Page 38: ...e setting used on the input ALWAYS ENCODE Encodes the output signal with HDCP regardless of the input signal Use this feature for displays that require HDCP encoded content Information The output will...

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Page 41: ...page 31 1 8 Splitter for HDMI w HDR 600 MHz 4K ULTRA 4 Appendix...

Page 42: ...le is connected between the product and the computer that is running the Syner G software Refer to the Syner G Software Suite User Manual for more information on using other features with this product...

Page 43: ...not be listed in bold type within the Select your product drop down list Verify the following The product is powered and connected to the computer that is running the Syner G Software Suite using a U...

Page 44: ...page 34 Appendix Upgrading the Firmware 4 Click the Update tab...

Page 45: ...begin downloading the firmware The Syner G Software Suite will automatically download the firmware file for th selected product This process should take a few seconds Once the download process has com...

Page 46: ...ppear at the bottom of the window indicating that the firmware file was successfully downloaded 6 Click the Install button to begin installing the software 7 The installation process will begin and th...

Page 47: ...7 Appendix Upgrading the Firmware 8 After the firmware update process has completed the following message will be displayed 9 Click the OK button to dismiss the message box 10 The procedure is now com...

Page 48: ...is connected to the Gefen product and running the Syner G software 1 Download the required firmware from the Support section of the Gefen eb site using a computer that has an Internet connection Do no...

Page 49: ...not be listed in bold type within the Select your product drop down list Verify the following The product is powered and connected to the computer that is running the Syner G Software Suite using a U...

Page 50: ...rom File section 5 The Select File dialog will be displayed 6 Select the firmware file The firmware file must be i zip format Do not extract the contents from the zip file 7 Click the Open button on t...

Page 51: ...d the progress bar will indicate the current status 11 After the installation process has completed the following message box will be displayed 12 Click the OK button and follow the directions that we...

Page 52: ...lor Description 1 Orange White TD Transmit Data positive differential signal 2 Orange TD Transmit Data negative differential signal 3 Green White RD Receive Data positive differential signal 4 Blue Un...

Page 53: ...wer 1 x LED blue Input indicator 1 x LED green Output indicators 8 x LED green EDID indicators 4 x LED green EDID selector 1 x recessed tact switch Power connector 1 x locking type Operational Maximum...

Page 54: ...Licensing iv O Operating Notes vi P Packing list viii S Safety Instructions ii Specifications 37 Syner G copying an EDID 19 downloading an EDID 15 uploading an EDID 17 using 12 viewing an EDID 21 T Ta...

Page 55: ...page 45...

Page 56: ...311 1 800 545 6900 818 772 9100 fax 818 772 9120 Stretch it Switch it Split it Gefen s got it 1800 S McDowell Blvd Petaluma CA 94954 707 283 5900 800 472 5555 www gefen com support gefen com Preferred...

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