Geemarc CL8500 User Manual Download Page 59

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Telephone cannot be switched on



Check battery is inserted and check that it is
inserted correctly

Nothing appears on the display



Check the handset is switched on



Check the battery and SIM are inserted correctly

Display is locked when the telephone is switched on



Enter the PUK to unlock the SIM

No signal icon is displayed



There is no network connection. Move around
to try and get to an area where there may be
coverage



Contact your service provider

Message to say that a function is not possible



Your service provider might not provide the
function in question or you may need to
subscribe to that service. Contact the service
provider.

No display during the charging process



The battery charge is very low. Wait a few
minutes.

“Insert Sim” or “Limited Service” message is
displayed



Ensure the SIM is inserted correctly

The battery is discharged quickly or cannot be
charged at all.



Charge the battery for 4 hours



Place the phone correctly in the charging unit or
connect the charging unit properly. Clean the

TROUBLESHOOTING

Summary of Contents for CL8500

Page 1: ...roduct may be purchased from Connevans Limited secure online store at www DeafEquipment co uk DeafEquipment co uk Offering you choice Helping you choose Connevans info Solutions to improve the quality of life ...

Page 2: ...English CL8500 Amplified Clamshell Mobile Phone with Dual LCD Display and Camera ...

Page 3: ...nstall SIM Card and Battery 20 Charging the Battery 21 Switching On Off Battery Use 22 USING THE TELEPHONE Standby Mode Making a Call 24 Making a Call from the Call Record Phone Book 25 Making a Call using Quick Dial 26 Making a Call using Dialled Numbers List 26 Receiving a Call Rejecting a Call Switch Off Alerts 26 Options During a Call 27 Receiving Volume 28 Ringer Volume 29 CONTENTS ...

Page 4: ...roadcaast Messages 34 VOICEMAIL 35 Voicemail Number Setting 35 Listen to Voicemail 35 PHONEBOOK 36 Create a Phone Book Entry 36 Create a Phone Book Entry from Standby 38 View Phone Book Entries 38 Options within Phone Book 39 Create a Picture Phone Book Entry 40 Dial a Picture Phone Book Entry 40 Storing a Speed Dial Number 41 Dialling a Speed Dial Number 41 CALL RECORD 42 CONTENTS ...

Page 5: ... HANDSET SETTINGS 47 I C E 47 Boost Settings 47 Profiles 47 Direct Number 48 Phone Settings 48 Network Settings 49 Security Settings 49 Restore Default 50 SOS 51 SOS Function 51 SOS Number Settings 52 SOS Message Record 52 SOS Text Message 53 ADVANCED SETTINGS 54 Organizer 54 Multimedia 56 File Manager 56 CONTENTS ...

Page 6: ...4 TROUBLESHOOTING 57 SAFETY INFORMATION 60 HEARING AID INFORMATION 63 NETWORK SERVICES 64 GUARANTEE 65 RECYCLING DIRECTIVES 67 CONTENTS ...

Page 7: ...tton The font size on the colour LCD display is large and the buttons on the keypad are easy to see and use This mobile telephone has a loud ringer and strong vibrating setting There is adjustable receiving volume control reaching up to 40dB with boost key All these features add up to make this a highly suitable telephone for the elderly hard of hearing or sight people and anyone who simply wants ...

Page 8: ... following in the box 1 GSMCL8500 mobile telephone handset 1 Desktop charging unit 1 Mains power adaptor 1 x Li Polymer rechargeable battery 1 User Guide For product support and help visit our website at www geemarc com Telephone 01707 384438 Or fax 01707 832529 INTRODUCTION ...

Page 9: ...7 General Description Handset Description front Display Dial Key Navigation keys or camera function M1 M2 M3 Keypad Earpiece End Power Key Confirm Key DESCRIPTION Left Soft Key Right Soft Key ...

Page 10: ...8 Handset Description Rear Charging Contacts Headset Jack Mini USB Port Torch Amplify button Volume Up Down Button SOS key Battery door Loudspeaker DESCRIPTION ...

Page 11: ...9 Charging Contacts Mini USB port DESCRIPTION ...

Page 12: ...ey Long press to power the telephone on and off End a call Cancel current process and return to standby Navigation Button Up Key Scroll up through lists and menu options This is a dedicated key in Standby It can be set up in Handset Settings or Camera function in stand by mode Down Key Scroll down through lists and menu options This is a dedicated key in Standby It can be set up in Handset Setting...

Page 13: ...11 Right Key This is a dedicated key in Standby It can be set up in Handset Settings Left Key This is a dedicated key in Standby It can be set up in Handset Settings DESCRIPTION ...

Page 14: ...sterisk key Press this key to insert one or more symbols while composing a message or editing a phonebook entry name Then use the navigation keys to move to the symbols you want to insert Hash Key Press to switch between different input modes while composing a text message or editing a contact name Amplify Torch Key In standby press and hold for a few seconds and the torch will shine steadily Pres...

Page 15: ...e earpiece speakerphone volume during a call There are 7 volume levels available Volume Down Key Use key to decrease the ringer volume when you access Profiles menu or when receiving an incoming call Increase the earpiece speakerphone volume during a call There are 7 volume levels available Front Cover Answer incoming call Or Pause when MP3 playing Front Cover Reject incoming call or end call Or P...

Page 16: ...D information phonebook menu information in standby mode current time date and service provider name The soft key area This is found at the bottom of the screen Signal Strength icon This is always displayed when your telephone is switched on It shows the current signal strength More bars indicate more signal strength There is one of these icons per SIM Alarm icon The alarm has been set to ring at ...

Page 17: ... place i e international call outgoing or incoming SMS icon A new SMS text message has been received Mute icon The microphone is temporarily muted during the conversation Silent icon The telephone is in silent mode There will be no call alert Headset icon The headset is plugged in Missed Call DESCRIPTION ...

Page 18: ...return to standby mode from any menu The and keys are used to scroll through the menu move backward through the menu move forward through the menu Sometimes and are used to navigate through sub menus The OK soft key key is used to confirm select an action or choice on a screen The central square key is used to go to Menu or to confirm select an action or choice on a screen DESCRIPTION ...

Page 19: ...ssages Broadcast Messages Message Settings Call Center Call History Call Settings SOS SOS Record SOS Message SOS SMS Settings I C E Boost Setting Profiles Direct Number Dual SIM Settings Phone Settings Network Settings Security Settings Connectivity Restore Settings Organizer Human Voice Calendar DESCRIPTION ...

Page 20: ... Bluetooth World Clock Shortcuts Services Internet Service SIM Toolkit SIM Toolkit Multimedia Camera Gallery Video Recorder Video Player Audio Player Sound Recorder FM Radio File Manager Phone Memory card DESCRIPTION ...

Page 21: ... telephone allows you to set up passwords to help protect your telephone from unauthorized use The PIN and PIN2 codes are supplied with your SIM card The PIN code hellps to protect the SIM card from unauthorized use The PIN2 code is required to access certain services The PUK and PUK2 codes may be supplied with the SIM card If you enter the PIN code incorrectly three times in succession the PUK wi...

Page 22: ...rtment cover slide the cover in the direction shown and pull it off Remove the battery if battery already inside Slide a SIM with the gold contacts face down under the silver SIM holder as shown below You can insert 2 SIM cards into this telephone There are many reasons to do this however one important reason is that if you use two SIMS from different providers you will probably get better network...

Page 23: ...via the Mini USB Port Plug the charger into a wall socket Connect the lead from the charger into the the Mini USB port on the side of the telephone During charging the battery icon starts to fill Charging via the Charging Unit Plug the charger into a wall socket Connect the lead from the charger into the the Mini USB port on the charging unit Place the mobile telephone onto the charging unit SETTI...

Page 24: ...avoid removing the battery as this could short circuit the battery If the battery is completely discharged it may take a few seconds before the charging indicator appears on the display or before any calls can be made Before the handset is first used the battery must be charged for a minimum of 4 hours Switching On Off Press for 3 seconds or longer to switch the telephone on SETTING UP ...

Page 25: ...con indicates the level of battery power The more bars displayed the more power available When the battery charge is low a warning message will be displayed The back lighting and certain other functions may stop working When the battery is too weak for the telephone to operate the handset will automatically switch off Battery talk and standby times are subject to change Replace the battery when th...

Page 26: ...incorrect digit Press the number is automatically dialled To end the call simply press To place an international call you need to press before the country code Simply press key twice Some foreign telephone networks have extension lines that cannot be dialled as dial through but need to be entered by the keypad To dial these directly press quickly three times in a row after the telephone number The...

Page 27: ...red number press the number is automatically dialled 3 To end the call simply press Making a Call from the Phone Book If you have stored numbers in the phone book you can dial numbers using the phone book 1 Menu Phonebook Picture Phonebook or Normal Phonebook Select the telephone number required 2 On finding the desired number press the number is automatically dialled 3 To end the call simply pres...

Page 28: ...the Dialled Numbers List Press to display the all calls list Use or to scroll through the list and find the desired number Press again the number is automatically dialled Receiving a Call When an incoming call is received the telephone If the Caller ID service is activated the caller s telephone number will be displayed If this caller s number is stored in the Phonebook the associated name will di...

Page 29: ...en REJECT Switch Off Alerts You can temporarily switch off all of the alerts and vibrations for an incoming call On receiving an incoming call press SILENT soft key Options During a Call You can use a variety of functions during a call by pressing the OPTION soft key You get the option to do the following Hold a Call End a Single Call USING THE TELEPHONE ...

Page 30: ... level there are 7 volume levels The AMP button found on the right side will give a boost with the maximum volume attainable being 40dB Hands free Function You can turn on the speakerphone built into the telephone during a call simply press the right soft key In this mode there is no need to hold the handset You will hear the third party through the speaker and the microphone will pick up your voi...

Page 31: ...volume by pressing V or V This will override the ringer volume setting in the profile currently being used Call Timer Your handset automatically times the duration of every external call The time is shown during the call and for a few seconds after the call has ended USING THE TELEPHONE ...

Page 32: ...r Select from the Phonebook List 4 Options Send Receiving a Text Message On receiving a text an alert tone will be audible 1 UNREAD MESSAGE will be displayed on the LCD 1 Press VIEW soft key followed by Central square key to display the message 2 Press OPTION soft key to see all the options available that can be performed on this selected text message 3 These options include Reply by SMS Reply by ...

Page 33: ...ly by SMS Reply by MMS Call Sender Forward Delete Delete All Save to Phonebook Delete Several and Advanced Options Sent Messages The outbox stores successfully sent and saved messages if the phone is set up to save outbound text messages in Message Settings 1 Menu Messages Sent Messages 2 Scroll to the message you wish to review 3 Press the central square key to view 4 Press OPTION soft key to see...

Page 34: ...sages 2 Scroll to the message you wish to review 3 Press the central square key to view 4 Press OPTION soft key to see all the options available that can be performed on this selected text message 5 These options include Send Edit Delete and Advanced Options Delete SMS You can delete messages in the Inbox Outbox Draftbox or Sent Messages 1 Menu Messages Select either Inbox Drafts Outbox or Sent Me...

Page 35: ...ou can stipulate how long an attempt at delivering a message should be Status Report You can opt to receive a message confirming that a message you sent has been delivered successsfully Delivery Report Every time a text is sent you will get a message to say it has been sent successfuly or nort Reply Path If you activate this feature when you reply to a message the cost of sending it is charged to ...

Page 36: ...receive a new message it will be stored on the SIM card by default When the SIM card memory is full new messages will stored in the phone Broadcast Messages This telephone supports the broadcast messages i e information services from your service provider Menu Messages Broadcast Messages SIM1 or 2 Read Messages You can select options such as choose to receive these messages the language of broadca...

Page 37: ...n your telephone If it is not when you receive a message for the first time you will be prompted to enter the name and number settings to access your provider s Voicemail system Listen to Voicemail If you have missed a call you will receive a message on the phone s display 1 MISSED CALL Press VIEW you will see a list of all missed calls in the Call Record From standby you can access voicemail by s...

Page 38: ...s If you try to add a new entry when all the memory is filled a warning message will be displayed You will need to delete an existing entry in order to add the new telephone number The contacts saved in the SIM card memory are indicated by SIM The advantage of saving to SIM means you can transfer the information to another telephone Create a Phone Book Entry 1 Menu Phonebook Normal Phonebook Add n...

Page 39: ...he 7 key four times in quick succession To move on to the next letter wait a few seconds and the cursor will appear after the last letter you entered You may now enter the next letter To switch between upper and lower case use the key You can also switch to numbers using key The input mode will be indicated on the right hand side of the name entry field indicated by a pencil Press 0 to insert a sp...

Page 40: ...are saving the contact to the Phone you get many more options to save extra detail such as Email address Caller Picture Caller Ringtone View Phone Book Entries 1 Menu Phonebook Normal Phonebook 2 Use and to scroll through the list until you find the desired contact Or you can search for a contact in the phonebook via an alphabetic search Simply type the first character of their name and you will b...

Page 41: ...are as follows VIEW Send Text Message Send multimedia message Call Edit Delete Copy Add to block list Groups Phonebook Settings Within Phonebook Settings you can do the following 1 Assign the default storage location SIM Phone or both 2 Assign Phonebook entries to a Speed dial number 2 3 4 5 6 7 8 9 can have a telephone number assigned to them 3 View how much storage has been used on the SIM and t...

Page 42: ...reen Therefore you can see who is calling by simply looking at the photograph of them 1 Menu Phonebook Picture Phonebook Add Use and to locate the green button Picture 2 Take a photograph off the person that you are adding to the phonebook press Central Square key Press save soft key 3 Name Create a name for the Phonebook Entry using the numeric keypad see above 4 Enter a number for the phonebook ...

Page 43: ...Number 2 Select either M1 M2 or M3 3 Name is automatically filled do not edit 4 Options Add from Phonebook or Enter Number Add the telephone number required OK Save Dialling a Speed Dial Number Press and hold the desired key M1 M2 or M3 to dial out the corresponding number Information about all calls is stored on this telephone in the Call Record These calls include Missed calls Calls dialled Call...

Page 44: ... Call Centre Call History Missed Calls 2 Use and to scroll through the list until you find the desired contact 3 Press the soft key OPTIONS the following will be available to perform on that call record entry View Call Send Text Message Send Multimedia message Save to Phonebook Add to block list Delete Display Dialled Calls 1 Menu Call Centre Call History Dialled Calls 2 Use and to scroll through ...

Page 45: ... Add to block list Delete Display Received Calls 1 Menu Call Centre Call History Received Calls 2 Use and to scroll through the list until you find the desired contact 3 Press the soft key OPTIONS the following will be available to perform on that call record entry View Call Send Text Message Send Multimedia message Save to Phonebook Add to block list Delete CALL RECORD ...

Page 46: ...Call Settings SIM Call Settings There are many settings available Caller ID You can choose whether this is set by network hidden or shown Call waiting This can be activated or deactivated Please check that this service is available from your service provider You can INTERROGATE to find out if your service provider offers this service Call Divert Incoming calls can be diverted to a specified teleph...

Page 47: ...Call Barring Incoming and outgoing calls to and from your phone can be limited There are 4 options available with this function Outgoing Calls No outgoing calls can be made All INT L CALLS No outgoing international calls can be made from this phone INT L EXCEPT TO HOME No outgoing international calls can be made from this phone except to a domestic phone number or a number serviced by a domestic p...

Page 48: ...umber after a certain amount of time decided by you This will take place provided you have not cancelled the call Display Call time Call Time Reminder customise if you want a reminder of how long you have been on the phone Auto quick end To finish a call in close the phone Answer mode Flap answer If this setting is activated when there is an incoming call simply flip the phone open to answer it An...

Page 49: ...ase allergy blood group doctor Menu Settings ICE Owner Info Boost Settings Whenever you make or receive a call the amplify feature can be set to on as a default Menu Settings Boost Settings Profiles There are 4 types of profile available General Silent Meeting Outdoor Menu Settings Profiles You can make changes to the detail of the profile selected A profile is made up of the following settings HA...

Page 50: ...to a phonebook entry This means you can dial a number very easily whenever you want simply by pressing either M1 M2 or M3 Menu Settings Direct Number Select either M1 M2 or M3 Dual Sim Settings Set the setting to use one or 2 SIM Phone Settings Within Phone Settings you can adjust the following functions Time and date Set home city Set the time and date set format 12hr or 24hr and DDMMYYYY or MMDD...

Page 51: ... or digital clock on the flip cover Dedicated keys You can set the phone so as you only need to press one navigation key key to enter the desired menu on the telephone Auto update time The time is setting automatically Flight mode settings Backlight Settings Brightness and Time that the light is kept on for Network Settings SIM and GPRS settings can be changed Security Settings This mobile telepho...

Page 52: ...quired to access certain services You can set the screen to auto lock and set the time taken to do this There is also a Phone lock Connectivity Enter the Data account information Restore Default You can undo all the changes you have made to the telephone settings and restore to the factory settings The default password is 1122 HANDSET SETTINGS ...

Page 53: ...Up to 5 numbers can be preset on the SOS list The phone will dial numbers on this SOS list automatically one by one If a busy tone is detected or a call is aborted by user the next number will be dialled immediately The phone will dial these numbers until the handset is powered off If you want to quit the SOS mode press SOS again 3 seconds Note When SOS is switched ON you cannot turn the telephone...

Page 54: ...er Edit Either add from Phonebook or Enter Number or 3 Menu SOS Call Centre Number Enter the call centre number using the numeric keypad SOS Message Record Record an informative message that will assist your helpers in time of emergency e g This is Jane Smith calling I have hurt myself Please come to my house and help me Menu SOS Record SOS MSG Recite your message clearly Press Stop on completion ...

Page 55: ...53 SOS Text Message You can enter the SOS text message This will be sent to mobile phones on your list Menu SOS SOS SMS Type an informative text message Options Done SOS ...

Page 56: ...nouncement of key pressed and Volume of voice announcement Calendar You can review the calendar move to a certain date quickly and add events with an alarm if required Tasks You can set up a prioritised To Do list with alarm reminders if required Alarm An alarm can also be set to sound at specific times if required The alarm can be set to go off only once or repeatedly on a weekly ADVANCED FUNCTIO...

Page 57: ...phone ringing tones are not set to silent otherwise you will not hear the alarm Bluetooth CL8500 supports bluetooth Other bluetooth devices can be searched for and likewise the CL8500 can be found Bluetooth password is 0000 You can connect with a bluetooth headset or perhaps with another phone This would enable file transfer via bluetooth e g Photo transfer MP3 and MP4 You can also stop the blueto...

Page 58: ...0 There is a Camera Video Audio Player Sound Recorder and FM Radio File Manager All the files used in the many applications on the phone can be found within File Manager There is a folder for each of the following Answer Machine Audio Download My Music Photos Picture_phonebook Videos You can do standard file manipulation for each of the files within the folder e g View Rename Delete Sort Copy Move...

Page 59: ...y be coverage Contact your service provider Message to say that a function is not possible Your service provider might not provide the function in question or you may need to subscribe to that service Contact the service provider No display during the charging process The battery charge is very low Wait a few minutes Insert Sim or Limited Service message is displayed Ensure the SIM is inserted cor...

Page 60: ...y or damaged If the SIM card is damaged please ask your service provider for a replacement Cannot make a Call Check that mobile fees have been paid Check that the SIM card is valid Check if fixed dialling is set Ensure you have pressed the green dial button Is the SIM card registered to the network Is the bar outgoing calls feature enabled There may be a problem with the network call your service ...

Page 61: ...umber is not displayed Ensure you have subscribed to the Caller ID service Contact your service provider The caller may have withheld their details Let the phone ring a few times as there may be a delay in receiving the Caller ID information Any problems not referred to above Check through the User Guide Power off and then on again Check to see if the problem persists TROUBLESHOOTING ...

Page 62: ...rious risk of explosion and or the release of toxic chemicals If you are sure you are not going to use the telephone for over a month remove the battery Cleaning Clean the telephone with a soft cloth Keep the base and handset charging contacts clean Never use polishes or cleaning agents they could damage the finish or the electrics inside Environmental Do not expose to direct sunlight Always ensur...

Page 63: ... on when wireless phone use is prohibited or when it may cause interference or danger ROAD SAFETY COMES FIRST Obey all local laws Always keep your hands free to operate the vehicle while driving Your first consideration while driving should be road safety INTERFERENCE All wireless devices may be susceptible to interference This could affect performance SWITCH OFF IN HOSPITALS Follow any restrictio...

Page 64: ...estrictions Do not use the device where blasting is in progress USE SENSIBLY Use only in the normal position as explained in the product documentation BACK UP COPIES Remember to make back up copies or keep a written record of all important information CHARGING Do not use the telephone during charging SAFETY INFORMATION ...

Page 65: ...they generate The wireless telephone industry has developed ratings for some of their mobile phones to assist hearing device users in finding phones that may be compatible with their hearing devices Not all phones have been rated Phones that are rated have the rating on their box or a label on the box The ratings are not guarantees Results will vary depending on the user s hearing device and heari...

Page 66: ...tional instructions for their use and explain what charges will apply Some networks may have limitations that affect how you can use network services For instance some networks may not support all language dependent characters and services Your service provider may have requested that certain features be disabled or not activated in your device If so they will not appear on your device menu Your d...

Page 67: ...not an authorized Geemarc representative The Geemarc guarantee in no way limits your legal rights IMPORTANT YOUR RECEIPT IS PART OF YOUR GUARANTEE AND MUST BE RETAINED AND PRODUCED IN THE EVENT OF AWARRANTY CLAIM DECLARATION Geemarc Telecom SA hereby declares that this product is in compliance with the essential requirements and other relevant provisions of the Radio and Telecommunications Termina...

Page 68: ...zardous voltage according to EN60950 standard The apparatus does not incorporate an integral power on off switch To disconnect the power either switch off supply at the mains power socket or unplug the AC adaptor When installing the apparatus ensure that the mains power socket is readily accessible GUARANTEE ...

Page 69: ... the following disposal options Remove the batteries and deposit them in an appropriate WEEE skip Deposit the product in an appropriate WEEE skip Or hand the old product to the retailer If you purchase a new one they should accept it Thus if you respect these instructions you ensure human health and environmental protection For product support and help visit our website at www geemarc com Telephon...

Page 70: ...68 UGCL8500_En_v1 0 ...

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