T R O U B L E S H O O T I N G
T R O U B L E S H O O T I N G
T R O U B L E S H O O T I N G
T R O U B L E S H O O T I N G
T R O U B L E S H O O T I N G
8
Problem: the phone won’t work
Problem: the phone won’t work
Problem: the phone won’t work
Problem: the phone won’t work
Problem: the phone won’t work
Please carry out checks 1 and 2 before calling the Helpline.
Check 1
Check 1
Check 1
Check 1
Check 1
¨
Is the handset
On/Off
switch set to On?
¨
Is the base unit aerial fully extended?
¨
Is another phone off the hook?
¨
Is the base unit plugged in and switched on with the
Power
light
on?
¨
Is the base unit plugged into the telephone socket?
¨
Is the handset charged? See pages 3 and 7.
¨
Have you got too much telephone equipment in your home? See
page 2.
Having checked these points, move to check 2.
For help call
01707 384438
Problem:
you're
getting
interference
Problem:
you're
getting
interference
Problem:
you're
getting
interference
Problem:
you're
getting
interference
Problem:
you're
getting
interference
See 'Reducing interference', page 7.
Problem: Information in the
Problem: Information in the
Problem: Information in the
Problem: Information in the
Problem: Information in the
memories is lost
memories is lost
memories is lost
memories is lost
memories is lost
Information in the memories may be lost if you have a long power cut. It will
then be necessary to store numbers again.
THE
In Use
In Use
In Use
In Use
In Use
LIGHT
STAYS OFF
Charge the handset
for several hours.
After charging, pick up
the handset. Push the
On/Off
On/Off
On/Off
On/Off
On/Off
switch to Off
for a few seconds, then
back to On. Put the
handset on the base unit and
you should hear a beep.
Then try making a call.
Still no luck? Call our
helpline.
THE
In Use
In Use
In Use
In Use
In Use
LIGHT
FLASHES THEN
GOES OUT
Pick up the handset.
Push the
On/Off
On/Off
On/Off
On/Off
On/Off
switch to Off for a few
seconds, then back to
On. Put the handset on
the MAIN BASE UNIT
charging recess and
you should hear a
beep. Then try making
a call.
If the
In Use
light still
flashes, then goes out,
call our helpline.
THE
In Use
In Use
In Use
In Use
In Use
LIGHT
FLASHES AND
STAYS ON
Is the telephone socket
working properly? Plug
another phone into it and
see. If the socket's faulty,
have the socket wiring
checked. If the socket's
OK, call our helpline.
Press
Talk/End
on the handset.
Check 2