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Consumer Support
Installation Instructions
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Before You Call For Service…
www.GEAppliances.com
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Top burners do not light
Plug on range is not completely
•
Make sure electrical plug is plugged into a live, properly
or do not burn evenly
inserted in the electrical outlet.
grounded outlet.
Burner slits on the side of the
•
Remove the burner heads and clean them. Check the
burner may be clogged.
electrode area for burned-on food or grease. See the
Care and cleaning of the range
section.
Improper burner assembly.
•
Make sure the burner parts are installed correctly.
See the
Care and cleaning of the range
section.
Burner flames very
Improper air to gas ratio.
•
If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Fluorescent top light
Fluorescent bulb is loose
•
Adjust or replace. See the
Care and cleaning of the range
does not work
or defective.
section.
Switch operating the light
•
Call for service.
is broken.
Control signals after
You forgot to enter a bake
•
Touch the
BAKE
pad and desired temperature or the
entering cooking time
temperature or cleaning time.
SELF CLEAN
pad and desired clean time.
or start time
Food does not bake
Oven controls improperly set.
•
See the
Using the oven
section.
or roast properly
Shelf position is incorrect.
•
See the
Using the oven
section.
Incorrect cookware or cookware
•
See the
Using the oven
section.
of improper size being used.
Oven thermostat needs
•
See the
Adjust the oven thermostat—Do it yourself!
adjustment.
section.
Clock not set correctly.
•
See the
Using the clock and timer
section.
Aluminum foil used improperly
•
See the
Care and cleaning of the range
section.
in the oven.
Oven bottom not securely
•
See the
Installation of the range
section.
seated in position.