49-60769
15
TROUBLESHOOTING TIPS
Troubleshooting Tips...
Before you call for service
Problem
Possible Causes
What to Do
Frequent buzzing sound from the ice
maker (if installed).
Ice maker power switch is in the ON
position but the water supply to the
refrigerator has not been connected.
Set the power switch to the OFF
position. Keeping it in the ON position
will damage the water valve.
No ice cube production (if ice maker
is installed).
Supply line or shutoff valve is
clogged.
Call a plumber.
Refrigerator has odor.
Foods transmitting odor to
refrigerator.
Foods with strong odors should be
tightly wrapped.
Keep an open box of baking soda
in the refrigerator; replace every 3
months.
Interior needs cleaning.
See Care and Cleaning section.
Moisture forms on outside of
refrigerator.
Not unusual during periods of high
humidity.
Wipe surface dry.
Moisture collects inside (in humid
weather, air carries moisture into
refrigerator when doors are opened)
Due to the higher humidity in the
refrigerator, you may on occasion
experience fog or small amounts
of moisture in the refrigerator
compartment.
This is normal and may come and
go as different food loads and
environmental conditions change.
Wipe dry with a paper towel if desired.
Interior light does not work
No power at the outlet.
Replace fuse or reset the breaker.
Light bulb is burned out.
See Care and Cleaning section.
Hot air from the bottom of the
refrigerator
Normal air flow cooling motor. In the
refrigeration process, it is normal
that heat be expelled in the area
under the refrigerator. Some floor
coverings are sensitive and will
discolor at these normal and safe
temperatures.
This is normal.
Refrigerator never shuts off but the
temperatures are ok.
Adaptive defrost keeps compressor
running during door openings.
This is normal. The refrigerator will
cycle off after the door remains closed
for 2 hours.
Door not closing properly.
Door gasket on hinge side sticking
or folding over.
Apply paraffin wax to the face of the
gasket.
Door does not close by itself
Leveling legs need adjusting.
See Rollers and Leveling Legs in the
Installation instructions section.
Freezer door opens when
refrigerator door is closed.
This is normal if the door closes
after it pops open.
This indicates that there is a good
seal on the freezer door. If the freezer
door does not automatically close after
popping open, then see
Door does
not close by itself
, above.
Food freezing in the refrigerator.
Food too close to the air vent at the
back of the refrigerator.
Move food away from the air vent.
Refrigerator control is set too cold.
Move the refrigerator control to a
warmer temperature.
Handle is loose/handle has a gap.
Handle needs to be adjusted.
See Reversing Door Handles in the
Installation Instructions section.
