Maintenance 35
Maintenance
If
a
GE
product
malfunctions,
please
verify
the
following:
1.
Software
version
resident
on
the
product
2.
System
configuration
3.
Electrical
connections
4.
Jumper
or
configuration
options
5.
Boards
are
fully
inserted
into
their
proper
connector
location
6.
Connector
pins
are
clean
and
free
from
contamination
7.
No
components
or
adjacent
boards
were
disturbed
when
inserting
or
remov
‐
ing
the
board
from
the
chassis
8.
Quality
of
cables
and
I/O
connections
If
products
must
be
returned,
contact
GE
for
a
Return
Material
Authorization
(RMA)
Number.
This
RMA
Number
must
be
obtained
prior
to
any
return
from
Customer
Care.
GE
Customer
Care
is
available
at:
1
‐
800
‐
433
‐
2682
in
North
America,
or
+1
‐
780
‐
401
‐
7700
for
international
calls.
Or,
visit
our
website
at:
www.ge-ip.com
Maintenance Prints
User
level
repairs
are
not
recommended.
The
drawings
and
diagrams
in
this
manual
are
for
reference
purposes
only.
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com
