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Diagnostics/Troubleshooting

7-18

Versana Balance – Basic Service Manual

5808768-100 English Rev.9

For more information, see

7-5-5 ‘Home’ on

Agent
Quarantine

Quarantine status of the agent. Valid values are:
• Yes - The agent has more than one device registered with the same CRM Number in the

back office.

• No - The agent has one device registered with the listed CRM Number in the back office.
• Not Available - The agent is not running or has not been configured.

Agent CRM
Verified

CRM verified status of the agent. Valid values are:
• Yes - The agent is verified in the back office.
• No - The agent is not verified in the back office.
• Not Available - The agent is not running or has not been configured.

Model
Number

GE part number for the Versana Essential. The same number as listed on the rating plate.

Serial Number

Serial number of the Versana Essential. The same number as listed on the rating plate.

System Type

Product name of the Versana Essential.

Facility

Name of the hospital or facility where the Versana Essential is installed

Table 7-1:

System Information

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Summary of Contents for Versana Balance

Page 1: ... ADVANCED SERVICE DOCUMENTATION PROPERTY OF GE HEALTHCARE USE OF THESE MATERIALS LIMITED TO AGENTS AND EMPLOYEES OF GE HEALTHCARE OR OTHER PARTIES EXPRESSLY LICENSED BY GE HEALTHCARE UNLICENSED USE IS STRICTLY PROHIBITED All Material Copyright 2019 2022 by General Electric Company Inc All Rights Reserved ...

Page 2: ...nd system Copyright 2019 2022 General Electric Company GE Medical Systems a General Electric Company going to market as GE Manufacturer GE Medical Systems China Co Ltd No 19 Changjiang Road WuXi National Hi Tech Dev Zone 214028 Jiangsu China TEL 86 510 85225888 FAX 86 510 85226688 www gehealthcare com ...

Page 3: ... 12 Update Software UI and add new Hcat for USB stick Rev 4 2020 03 06 Update the Peripheral list and service part 5816497 S Update descriptions for software R1 0 4 and higher Rev 5 2020 07 22 Update the renewal parts list Rev 6 2020 11 09 Update the renewal parts list Rev 7 2021 08 06 Update the renewal parts list Rev 8 2021 11 04 Add India factory site information Rev 9 2022 01 04 Add new servci...

Page 4: ...i 2 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 GE Sales Representative or in the USA call the GE Ultrasound Clinical Answer Center at 1 800 682 5327 or 1 262 524 5698 ...

Page 5: ...Versana Balance Basic Service Manual System view i 3 5808768 100 English Rev 9 Important precautions Translation policy ...

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Page 18: ...ted within this 14 day period Certified electrical contractor statement For USA Only All electrical Installations that are preliminary to positioning of the equipment at the site prepared for the equipment shall be performed by licensed electrical contractors Other connections between pieces of electrical equipment calibrations and testing shall be performed by qualified GE personnel In performing...

Page 19: ... Hi Tech Dev Zone 214028 Jiangsu China TEL 86 510 85225888 FAX 86 510 85226688 GE employees should use TrackWise to report service documentation issues These issues will then be in the internal problem reporting tool and communicated to the writer Service Safety Considerations For a complete review of all safety requirements refer to Chapter 1 in the Service Manual DANGER DANGEROUS VOLTAGES CAPABL...

Page 20: ...r basic service software does not extend to or cover this software or related documentation If you are a GE employee or a customer who has entered into such a license agreement with GE to use this proprietary software you are authorized to use this Material according to the conditions stated in your license agreement However you do not have the permission of GE to alter decompose or reverse assemb...

Page 21: ... manual 1 3 Typical users of the Proprietary Service Manual 1 4 Purpose of Operator Manual s 1 4 Versana Balance models covered by this manual 1 5 Smart Manual Function 1 6 Important conventions Conventions used in book 1 7 Standard hazard icons 1 9 Product icons Labels locations Rating Plate Location 1 12 Safety considerations Contents in this section 1 14 Introduction 1 14 Human Safety 1 14 Mech...

Page 22: ...cility needs 2 14 Desirable features 2 15 Minimal floor plan suggestion 2 16 Recommended floor plan suggestion 2 17 Suggested floor plan Ultrasound system and PC in same room 2 18 Networking setup requirements 2 19 Environmental Dangers Patient Vicinity UL60601 1 USA 2 21 Patient Environment IEC60601 1 and ANSI AAMI ES60601 1 2 22 Chapter 3 System Setup Overview Contents in this chapter 3 2 Setup ...

Page 23: ...Wizard 3 68 TCP IP Screen 3 84 Network setup 3 85 Setup connection to a DICOM server 3 86 How to get the Versana Balance to recognize another Device on the Network 3 88 How to Setup and Use a DICOM Image Storage Service 3 89 Dataflow 3 90 Button 3 91 Removable Media 3 93 Miscellaneous 3 94 Bluetooth 3 98 Tricefy 3 99 Option Setup Software Option Installation Procedure 3 102 Paperwork after setup C...

Page 24: ...1 Cleaning the air filters 4 33 Monitor 4 36 Operator Control Panel 4 36 Disk Encryption Decryption Overview 4 37 Disk Encryption 4 38 Pause Encryption 4 43 Resume Encryption 4 44 Change Encryption Password 4 46 Change Recovery Key 4 48 Unlock with user entered key recovery key 4 49 Disk Decryption 4 50 Functional checks Overview 4 51 Contents in this Section 4 51 Preparation 4 51 Basic Controls 4...

Page 25: ...s in this chapter 6 2 Preset Region Region presetting procedure 6 4 Monitor Adjustments Purpose of this section 6 5 Monitor Adjustments 6 5 Brightness and Contrast 6 6 Chapter 7 Diagnostics Troubleshooting Overview Contents in this chapter 7 2 Gathering Trouble Data Overview 7 3 Collect Vital System Information 7 3 Collect a Trouble Image with Logs 7 4 Screen Capture Capturing a Screen 7 5 Capturi...

Page 26: ...tion 8 9 Customer provided prerequisite 8 9 Data Management moving all images 8 9 Backing up the Patient Archive and System Configurations 8 10 Restoring up the Patient Archive and System Configurations 8 10 Recording important settings and parameters 8 11 Data Backup 8 11 Loading the System Software 8 18 Chapter 9 Renewal Parts Overview Contents in this chapter 9 2 List of Abbreviations Renewal P...

Page 27: ...ks 10 16 Probe maintenance 10 17 Electrical safety tests Safety test overview 10 20 Leakage current limits 10 22 Outlet test wiring arrangement 10 24 Grounding continuity 10 25 Chassis leakage current test 10 26 Probe leakage current test 10 28 When there s too much leakage current AC DC Fails 10 31 Chassis Fails 10 31 Probe Fails 10 32 Peripheral Fails 10 32 Still Fails 10 32 New Unit 10 32 Inspe...

Page 28: ...i 26 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...

Page 29: ...8768 100 English Rev 9 Chapter 1 Introduction This chapter describes important issues related to safely servicing the Ultrasound system The service provider must read and understand all the information presented here before installing or servicing the units ...

Page 30: ...view on page 1 3 1 3 Important conventions on page 1 7 1 4 Product icons on page 1 11 1 5 Labels locations on page 1 12 1 6 Safety considerations on page 1 14 1 7 Dangerous procedure warnings on page 1 22 1 8 Lockout Tagout LOTO requirements on page 1 23 1 9 Returning probes and repair parts on page 1 24 1 10 EMC EMI and ESD on page 1 25 1 11 Customer assistance on page 1 27 ...

Page 31: ...erations and Legal notes and the Table of Contents TOC An Index has been included after Chapter 10 Table 1 1 Contents in this manual Chapter number Chapter title Description 1 Introduction Contains a content summary and warnings 2 Site preparations Contains pre setup requirements for the Versana Balance 3 System Setup Contains setup procedure with procedure checklist for the system 4 General Proce...

Page 32: ... screen does not necessarily reflect the probes available on your ultrasound system Please refer to the probe list for available probes and features 7 Diagnostics Troubleshooting Provides procedures for running diagnostic or related routines for the Versana Balance 8 Replacement procedures Provides disassembly procedures and reassembly procedures for all changeable FRU 9 Renewal Parts Contains a c...

Page 33: ...English Rev 9 1 2 4 Versana Balance models covered by this manual NOTE When not otherwise specified the contents of this manual applies to all Versana Balance models Table 1 2 Versana Balance Model Designations Model Name System SW Versana Balance VA R1 x x Versana Balance VS R1 x x ...

Page 34: ...English Rev 9 1 2 5 Smart Manual Function On each page of this Proprietary Service Manual there is a smart manual icon to bring you back to Overview of Versana Balance By clicking on the system overview list you can be brought to the FRU list directly Figure 1 1 Smart Manual Icon ...

Page 35: ...s document are described next 1 3 1 1 Model designations This manual covers the Versana Balance Ultrasound systems listed in 1 2 4 Versana Balance models covered by this manual on page 1 5 1 3 1 2 Icons Pictures or icons are used wherever they will reinforce the printed message The icons labels and conventions used on the product and in the service information are described in this chapter ...

Page 36: ...es are used to provide important information about an item or a procedure NOTE Be sure to read the notes the information contained in a note can often save you time or effort DANGER Danger is used to indicate the presence of a hazard that will cause severe personal injury or death if the instructions are ignored WARNING Warning is used to indicate the presence of a hazard that can cause severe per...

Page 37: ... a triangle or the symbols for Danger Warning or Caution as seen throughout this chapter In addition to text several different graphical icons symbols may be used to make you aware of specific types of hazards that could possibly cause harm NOTE Even if a symbol isn t used on the product or in this manual it may be included for your reference Table 1 3 Standard hazard icons ELECTRICAL MECHANICAL R...

Page 38: ... Some others icons make you aware of specific procedures that should be followed Be sure to read the notes the information contained in a note can often save you time or effort Table 1 4 Standard Icons that indicates that a special procedure is to be used Avoid Static Electricity Tag and Lock Out Wear Eye Protection Hand Protection Foot Protection Wear Eye Protection ...

Page 39: ...c Service Manual System view 1 11 5808768 100 English Rev 9 1 4 Product icons It is important to refer to the current revision of the Ultrasound system s Basic User Manual for a full list of product labels prior to servicing the system ...

Page 40: ...asound system s Basic User Manual for a full list of product labels prior to servicing the system 1 5 1 Rating Plate Location Versana Balance labels are provided in English The labels are at the rear of the system The label content may be different for different regions Please refer to the labels on the system for the actual content Figure 1 2 Versana Balance Label Location ...

Page 41: ...44177 And please use Internet Explorer to open the link Table 1 5 Label Icons Label Icon Purpose Meaning Location Every system has a unique marking for identification the Unique Device Identification UDI Label The UDI label consists of a series of alpha numeric characters and barcode which uniquely identify the Versana Balance system as a medical device manufactured by General Electric Scan or ent...

Page 42: ...afety precautions must be observed during all phases of operation service and repair of this equipment Failure to comply with these precautions or with specific warnings elsewhere in this manual violates safety standards of design manufacture and intended use of the equipment 1 6 3 Human Safety Operating personnel must not remove the system covers Servicing should be performed by authorized person...

Page 43: ...ve two people available to deliver and unpack the Versana Balance Attempts to move the Ultrasound system considerable distances or on an incline by one person could result in injury or damage or both WARNING Ensure that the Ultrasound system is turned off and unplugged Wait for at least 20 seconds for capacitors to discharge as there are no test points to verify isolation The amber light on the OP...

Page 44: ...he amber light on the OP panel on off button will turn off Ultrasound System components may be energized Always refer to the Ultrasound system s Proprietary Service Manual for LOTO warnings and cautions WARNING Use all Personal Protection Equipment PPE such as gloves safety shoes safety glasses and kneeling pad to reduce the risk of injury WARNING Beware of possible sharp edges on all mechanical p...

Page 45: ...amage WARNING Never use a probe that has fallen to the floor Even if it looks OK it may be damaged WARNING When the Ultrasound system is raised for a repair or moved along any incline use extreme caution since it may become unstable and tip over CAUTION Take extra care when moving the system The Versana Balance weighs approximately 50 kg 100 lbs or more depending on installed peripherals when read...

Page 46: ...ure that nobody touches the console arm when moving the operator panel CAUTION Do not move the Ultrasound system if the Operator Panel is in unlocked position CAUTION Do not transport Versana Balance in a vehicle without locking the casters wheels and securing it as described in chapter 4 CAUTION Use protective glasses during drilling filing smooth surfaces and during all other work where eyes nee...

Page 47: ...storage case Lock the wheels brake Ensure that the system is firmly secured while inside the vehicle Secure system with straps or as directed otherwise to prevent motion during transport Prevent vibration damage by driving cautiously Avoid unpaved roads excessive speeds and erratic stops or starts CAUTION Use protective gloves when working with sharp edges or when directed to wear PPE during a rem...

Page 48: ...round The Ultrasound system is equipped with a three conductor AC power cable This must be plugged into an approved electrical outlet with safety ground The power outlet used for this equipment should not be shared with other types of equipment Both the system power cable and the power connector must meet international electrical standards WARNING Connecting a Versana Balance to the wrong voltage ...

Page 49: ...or degradation to the housing cable strain relief lens seal connector pins locking mechanism Do not use a damaged or defective probe Never immerse the probe connector or adapter into any liquid The system has more than one type of probe port Use the appropriate probe port designed for the probe you are connecting 1 6 5 3 Peripherals Refer to the Patient Safety Environment section of the User s Man...

Page 50: ...ces may be warm enough to pose a potential heat hazard if touched even while in shutdown mode WARNING Explosion Warning DO NOT operate the equipment in an explosive atmosphere Operation of any electrical equipment in such an environment constitutes a definite safety hazard WARNING DO NOT substitute parts or modify equipment Because of the danger of introducing additional hazards ONLY install GE ap...

Page 51: ...f present 5 Apply Lockout Tagout Devices 6 Control all stored and residual energy 7 Verify isolation All potentially hazardous stored or residual energy is relieved WARNING Energy Control and Power Lockout for Versana Balance When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts 1 Follow LOCK OUT TAG OUT procedures 2 Turn off the breaker 3 Unplug th...

Page 52: ...care are regulated medical waste for transportation purposes and must be transported as a hazardous material NOTE The USER SERVICE staff should dispose of all the waste properly per federal state and local waste disposal regulations The Ultrasound system is not meant to be used for long term storage of patient data or images The user is responsible for the data on the system and a regular backup i...

Page 53: ...netic interference RFI EMI and can be radiated through space or conducted over interconnecting power of signal cables In addition to electromagnetic energy EMC also includes possible effects from electrical fields magnetic fields electrostatic discharge and disturbances in the electrical power supply 1 10 2 CE Compliance Versana Balance conforms to all applicable conducted and radiated emission li...

Page 54: ...D connection point located on the rear of the Ultrasound system near the power connector Follow general guidelines for handling of electrostatic sensitive equipment WARNING Risk of electrical shock Ultrasound system must be turned off Avoid all contact with electrical contacts conductors and components Always use non conductive handles designed for the removal and replacement of ESD sensitive part...

Page 55: ...appropriate support resource as listed below Before you call identify the following information and acquire log Alt D to send to the Customer Care team 1 System ID serial number 2 Software version 3 Date and time of occurrence 4 Sequence of events leading to issue 5 Is the issue repeatable 6 Imaging mode probe preset application 7 Media brand speed capacity type 8 Save secondary image capture cine...

Page 56: ...ada Phone 1 800 668 0732 Latin America Service Application Support 1 800 321 7937 1 262 524 5698 Europe OLC EMEA GE Ultraschall Deutschland Gmbh Co KG Beethovenstraße 239 Postfach 11 05 60 D 42655 Solingen Germany OLC EMEA Phone 49 0 212 2802 652 33 1 3083 1300 Fax 49 0 2122 8024 31 Online Services Ultrasound Asia Phone Australia China India Japan Korea Singapore 61 1 800 647 855 86 800 810 8188 9...

Page 57: ... marking is shown in the Safety chapter of the Basic User Manual Authorized EU Representative GE Medical Systems SCS 283 rue de la Minière 78530 BUC France Table 1 9 Factory Sites Factory Sites GE Medical Systems China Co Ltd No 19 Changjiang Road Wuxi National Hi Tech Dev Zone 214028 Jiangsu China Wipro GE Medical Device Manufacturing Private Limited No 4 Kadugodi Industrial Area Sadarmangala Whi...

Page 58: ...Introduction 1 30 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...

Page 59: ...8768 100 English Rev 9 Chapter 2 Site Preparations This chapter provides the information required to plan and prepare for the setup of an Ultrasound system Included the descriptions of the facility and electrical needs to be met by the purchaser of the units ...

Page 60: ...ance Basic Service Manual 5808768 100 English Rev 9 2 1 Overview 2 1 1 Contents in this chapter 2 1 Overview on page 2 2 2 2 General Ultrasound system requirements on page 2 3 2 3 Facility needs on page 2 12 2 4 Environmental Dangers on page 2 21 ...

Page 61: ...sound system environmental requirements 2 2 2 1 If the Ultrasound system is very cold or hot When unpacking the Ultrasound system allow the temperature of the Ultrasound system to stabilize before powering up The following table describes guidelines for reaching operational temperatures from storage or transport temperatures CAUTION If the Ultrasound system is very cold or hot do not turn on its p...

Page 62: ...ude cooling needed for lights people or other equipment in the room NOTE Each person in the room places an additional 300 BTU h demand on the cooling system Table 2 2 System Environmental Requirements Operational Versana Balance with probe Storage Versana Balance Transport Versana Balance Temperature 10 40 C 50 104 F 5 50 C 23 122 F 5 50 C 23 122 F Humidity 30 80 non condensing 10 90 non condensin...

Page 63: ...system installation updates and repairs However operator and patient comfort may be optimized if the room light is subdued and indirect Therefore a combination lighting system dim bright is recommended Keep in mind that lighting controls and dimmers can be a source of EMI which could degrade image quality These controls should be selected to minimize possible interference ...

Page 64: ... wire from the distribution panel to the Ultrasound outlet NOTE Please note that image artifacts can occur if at any time within the facility the ground from the main facility s incoming power source to the Ultrasound system is only a conduit 2 2 3 2 Electrical requirements for the Ultrasound system In the table below the electrical specifications for the Ultrasound system includes monitor and on ...

Page 65: ...quipment needed to support this Ultrasound system must also be present within 1 m 3 2 ft of the Ultrasound system Electrical installation must meet all current local state and national electrical codes 2 2 3 6 Unit power plug If the Ultrasound system arrives without a power plug or with the wrong plug you must contact your GE dealer or the installation engineer must supply what is locally required...

Page 66: ...ment IEC 61000 4 11 Voltage dips short interruptions and voltage variations on mains supply 5 T 95 dip for 0 5 cycle 5 T 95 dip for 0 5 cycle Mains power quality should be that of a typical commercial or hospital environment 40 T 60 dip for 5 cycles 40 T 60 dip for 5 cycles 70 T 30 dip for 25 cycles 70 T 30 dip for 25 cycles 5 T 95 dip for 5 sec 5 T 95 dip for 5 sec ...

Page 67: ...llation Possible EMI sources should be identified before the Ultrasound system is installed Electrical and electronic equipment may produce EMI unintentionally as the result of a defect Some of these sources include medical lasers scanners cauterizing guns computers monitors fans gel warmers microwave ovens light dimmers mobile phones in house wireless phones DECT phones wireless computer keyboard...

Page 68: ...ncies to interfere with the ultrasound signals Replace broken Radio Frequency gaskets If more than 20 or a pair of the fingers on an Radio Frequency gasket are broken replace the gasket Do not turn on the Ultrasound system until any loose metallic part is removed Do not place labels where Radio Frequency gaskets touch metal Where applicable never place a label where Radio Frequency gaskets meet th...

Page 69: ...ime Begin site preparation checks as soon as possible if possible six weeks before delivery to allow enough time to make any changes CAUTION Ensure that the probe face temperature does not exceed the normal operation temperature range Table 2 6 Probe Environmental Requirements Operational Storage Transport Temperature 10 40 C 50 104 F 5 50 C 23 122 F 5 50 C 23 122 F Humidity 30 80 non condensing 1...

Page 70: ... 2 Purchaser responsibilities on page 2 13 2 3 3 Required facility needs on page 2 14 2 3 4 Desirable features on page 2 15 2 3 5 Minimal floor plan suggestion on page 2 16 2 3 6 Recommended floor plan suggestion on page 2 17 2 3 7 Suggested floor plan Ultrasound system and PC in same room on page 2 18 2 3 8 Networking setup requirements on page 2 19 ...

Page 71: ...l The products involved and the accompanying electrical installations are highly sophisticated and special engineering competence is required All electrical work on these products must comply with the requirements of applicable electrical codes The purchaser of GE equipment must only utilize qualified personnel to perform electrical servicing on the equipment The desire to use a non listed or cust...

Page 72: ...el before the Ultrasound system Sites with a mains power system with defined Neutral and Live The dedicated line shall consist of one phase a neutral not shared with any other circuit and a full size ground wire from the distribution panel to the Ultrasound outlet Sites with a mains power system without a defined Neutral The dedicated line shall consist of one phase two lines not shared with any o...

Page 73: ...ral are within 2 m 6 5 ft of each other with peripheral within 1 m of the unit to connect cables Power outlets for other medical equipment Power outlets for test equipment within 1 m 3 2 ft of Ultrasound system Clean and protected space to store probes in their cases or on a rack Material to safely clean probes done with a plastic container never metal For the amperage requirements see 2 2 3 Elect...

Page 74: ...mm 30 inches 2 Film Viewer 3 Counter Top Sink with hot and cold water and Supplies Storage 4 Linen Supply 5 Probes Supplies 6 Examination Table 1930 x 610 mm 76 x 24 inches 7 Footswitch 8 Stool 9 Ultrasound system 10 External Peripherals 11 Dedicated Power Outlet Circuit Breaker protected and easily accessible 12 Network Interface 13 457 mm 18 inches distance of Ultrasound system from wall or obje...

Page 75: ... Top and Sink with hot and cold water 6 Overhead Lights Dimmer Dual Level Lighting bright and dim 7 Emergency Oxygen 8 Suction Line 9 Ultrasound system 10 Dedicated Power Outlet Circuit Breaker protected and easily accessible 11 Network Interface 12 457 mm 18 inches distance of Ultrasound system from wall or objects 13 Stool 14 Footswitch 15 Storage for Linens and Equipment 16 Examination Table 19...

Page 76: ... Suggested floor plan Ultrasound system and PC in same room Figure 2 3 Suggested Room with EchoPAC PC workstation and Ultrasound Scanner 1 PC workstation parts 2 UPS 3 Ethernet network wall outlet 4 3x mains power outlets 5 Hot and Cold water 6 Dedicated mains power out let 7 Ethernet network wall outlet ...

Page 77: ... via 100 1000 Mbit Interface 2 3 8 4 Purpose of the DICOM network function DICOM services provide the operator with clinically useful features for moving images and patient information over a hospital network Examples of DICOM services include the transfer of images to workstations for viewing or transferring images to remote printers As an added benefit transferring images in this manner frees up...

Page 78: ...es in any field of the form See Entries must include A host name local port number AE Title IP address and Net Mask for the Ultrasound system The IP addresses for the default gateway and other routers at the site for ROUTING INFORMATION The host name IP address port and AE Title for each device the site wants connected to the Ultrasound system for DICOM APPLICATION INFORMATION A field for the make...

Page 79: ...xternal AC outlets or providing the device with extra protective earth will be required in order to meet UL60601 1 and IEC60601 1 IEC60601 1 1 standards for electrical leakage 2 12 20DV UL60601 1 2003 In area in which patients are normally cared for the patient vicinity is the space with surfaces likely to be contacted by the patient or attendant who can touch the patient This encloses a space wit...

Page 80: ...onment in which medical diagnosis monitoring or treatment is carried out It is very difficult to attach unique dimensions to the PATIENT ENVIROMENT In practice a distance of 2 5 m 8 2 ft above the floor on which the medical personnel stand and a horizontal distance of 1 5 m 4 9 ft have justified themselves as indicative of the dimensions of the Patient Environment The patient environment vicinity ...

Page 81: ...d to install Versana Balance system Included is a procedure that describes how to receive and unpack the equipment and how to file a damage or loss claim How to prepare the facility and unit of the actual installation and how to check and test the unit probes and external peripherals for electrical safety are also included in this procedure ...

Page 82: ... page 3 3 3 3 Receiving and unpacking the equipment on page 3 6 3 4 Packing materials recycling information on page 3 17 3 5 Preparing for setup on page 3 18 3 6 Completing the setup on page 3 19 3 7 System Configuration on page 3 25 3 8 Peripherals Installation on page 3 28 3 9 Connectivity setup on page 3 68 3 10 Option Setup on page 3 102 3 11 Paperwork after setup on page 3 105 ...

Page 83: ...nsoles with optional equipment may take slightly longer 3 2 2 Setup warnings DANGER WHEN USING ANY TEST INSTRUMENT THAT IS CAPABLE OF OPENING THE AC GROUND LINE I E METER S GROUND SWITCH IS OPEN DON T TOUCH THE ULTRASOUND SYSTEM CAUTION To prevent electrical shock connect the unit to a properly grounded power outlet DO NOT use a three to two prong adapter This defeats safety grounding CAUTION DO N...

Page 84: ...low the unit to acclimate before you turn it on It requires one hour for each 2 5 C increment it s temperature is below 3 C or above 40 C The following table describes guidelines for reaching operational temperatures from storage or transport temperatures DANGER Equipment damage possibility Turning the system on without acclimation after arriving at site may cause the system to be damaged CAUTION ...

Page 85: ...er Manual s should be fully read and understood before operating the Versana Balance and kept near the Ultrasound system for quick reference CAUTION Acoustic Output Hazard Although the ultrasound energy transmitted from the Versana Balance probe is within AIUM NEMA standards avoid unnecessary exposure ultrasound energy can produce heat and mechanical damage ...

Page 86: ...ng the Versana Balance on page 3 8 3 3 6 Unpacking the Versana Balance on page 3 14 3 3 3 Warnings for receiving and unpacking CAUTION Two people are needed to unpack the Ultrasound system because of its weight Attempts to move the Ultrasound system considerable distances or on an incline by one person could result in injury or damage or both Two people are required whenever a part weighing 16 KG ...

Page 87: ...3 4 1 Overview Improper handling during transportation may harm the equipment inside the package even if the package itself is undamaged To make it easier to detect if the handling during transportation has been improper a set of Tilt indicator has been attached to the transportation box Table 3 2 Tilt Watch Description Illustration Tilt Watch ...

Page 88: ...mage apparent If YES continue with the instructions in 3 3 5 4 Damage in transportation on page 3 11 If NO continue with the next step 2 Is the Tilt Indicator red colored inside the middle of the indicator If YES The Tilt Indicator has been activated Continue with the instructions in 3 3 5 4 Damage in transportation on page 3 11 before you continue with the next step If NO continue with the next s...

Page 89: ...ion of the Tilt indicator The Tilt indicator has been attached to the transportation box as illustrated in the figure below Figure 3 1 Tilt indicator 1 Tilt Indicator NOTE Before cutting the straps check Tilt Tag to make sure it has not been triggered If damaged report it to the carrier If not then cut the straps around the crate ...

Page 90: ...eived with an activated tilt indicator label there is high degree of certainty it tipped 89 degrees or more from horizontal during shipment An activated tilt indicator label does not indicate if the package was simply Tipped laid down with no impact shock or Tipped Over free fall with an impact shock Using both shock indicator labels and tilt indicator labels will help identify if a Tip Over impac...

Page 91: ...the carrier Whether noted or concealed damage MUST be reported to the carrier immediately upon discovery or in any event within 14 days after receipt and the contents and containers held for inspection by the carrier A transportation company will not pay a claim for damage if an inspection is not requested within this 14 day period 3 3 5 5 Versana Balance transportation box label The Versana Balan...

Page 92: ...ice Manual 5808768 100 English Rev 9 3 3 5 5 Versana Balance transportation box label continued Table 3 5 Package Label Icons Label Icon Purpose Meaning Location Keep this way up Package Fragile Package Keep it away from rain Package 2 levels at most Package ...

Page 93: ...ent Versana Balance Basic Service Manual System view 3 13 5808768 100 English Rev 9 Humidity Limitation Package Temperature Limitation Package Pressure Limitation Package Table 3 5 Package Label Icons Label Icon Purpose Meaning Location ...

Page 94: ...ing the system CAUTION Please carefully unpack the system and do not dispose the package of Versana Balance so that it can be reused for service CAUTION Do not lift the unit by the Keyboard Equipment damage may result CAUTION The crate with the Versana Balance weighs approximately 50kg Be prepared for a sudden shift of weight as the unit is removed from its base pallet Table 3 6 Unpacking the Vers...

Page 95: ...5 5808768 100 English Rev 9 2 Tear off the stop open mark 3 Remove the top cover 4 Remove the outside shipping box 5 Remove the barrier bag from the unit Note Remove the PE bag if the system is transported by air Table 3 6 Unpacking the Versana Balance Step Description Corresponding Graphic ...

Page 96: ...in the reverse order of unpacking 6 Cut the cable ties around the four wheels 7 Remove the foams beside the monitor 8 Remove any additional packing material surrounding the system 9 Unlock the wheels and then hold the control panel at the front side to move the system until the front two wheels on the ground and then slowly move the whole system on the ground Table 3 6 Unpacking the Versana Balanc...

Page 97: ...cking materials for Versana Balance are recyclable The Transportation Box is made of spruce or similar material PHYTOSANITARY CERTIFICATE included in all shipments to The People s Republic of China Lever lockings hinges are made of zinc plated steel The inner reinforcements are made of Ethafoam Polyethylene foam The plastic foil is made of LDPE Low Density Polyethylene ...

Page 98: ...f the system has been damaged please refer to Damage in transportation on page i 16 in the beginning of this manual 3 5 3 EMI protection The Versana Balance has been designed to minimize the effects of Electro Magnetic Interference EMI Many of the covers shields and screws are provided primarily to protect the system from image artifacts caused by this interference For this reason it is imperative...

Page 99: ...n describes how to complete the installation of Versana Balance 3 6 2 Contents in this section 3 6 3 System specifications on page 3 20 3 6 4 Electrical specifications on page 3 21 3 6 5 Peripherals Accessories Connector Panel on page 3 22 3 6 6 Connections on the I O Rear Panel on page 3 24 3 6 7 Connecting probes on page 3 24 3 6 8 Powering the system on page 3 24 ...

Page 100: ...site meets the requirements listed in Chapter 2 See 2 3 Facility needs on page 2 12 Verify that the specifications below don t conflict with any on site conditions 3 6 3 2 Physical dimensions 3 6 3 3 Console Weight Weight less than 66 kg 154 3 lbs Table 3 7 Physical dimensions of Versana Balance Height Width Depth Unit 1365 30 565 30 675 30 mm 53 8 1 2 22 3 1 2 26 6 1 2 Inches ...

Page 101: ... User Manual for a full list of product labels prior to serving the system 3 6 4 2 Electrical specifications for Versana Balance In the table below the electrical specifications for Versana Balance includes monitor and on board peripherals WARNING Connecting a Versana Balance to the wrong voltage level will most likely destroy it Table 3 8 Electrical specifications for Versana Balance Model Name V...

Page 102: ...anel Figure 3 4 Rear Connector Panel 1 DC out port DC 12V 1 5A Out 2 Diagnostic LED Diagnostic LED 1 Diagnostic LED 2 Diagnostic LED 3 3 Dual USB port USB for use 4 Ethernet 100MBase T for net connectivity 5 USB port USB for use 6 HDMI port For video port 7 VGA VGA Video Out 8 Audio Out Audio Out 9 S Video S Video Out 10 Composite Out Composited Video Out 11 Circuit breaker Circuit breaker 12 AC I...

Page 103: ...nal Pin No Signal 1 RED 9 NC 2 GREEN 10 NC 3 BLUE 11 NC 4 NC 12 NC 5 NC 13 HSY 6 GND 14 VSY 7 GND 15 NC 8 GND Table 3 10 Pin Assignments of USB Pin No Signal 1 5 VDC 2 DATA 3 DATA 4 GND Table 3 11 Pin Assignment of S Video Pin No Output Signal Pin No Output Signal 1 GND 3 Y 2 GND 4 C Table 3 12 Pin Assignment of Composite Video Out Pin No Output Signal Pin No Output Signal 1 Composite Out 2 GND ...

Page 104: ...f the valid version of IEC60601 1 If in doubt consult the technical service department or your local representative for GE 3 6 6 1 Connect Ethernet Connect the network cable to the Ethernet connector on the I O Rear Panel The connector is located on the rear side of Versana Balance 3 6 6 2 Connect USB Flash Drive NOTE USB Flash Drive approved for Versana Balance are verified for EMC performance ac...

Page 105: ...his section describes how to configure the Versana Balance 3 7 2 Versana Balance configuration For complete instructions refer to the latest revision of the Versana Balance Basic User Manual Chapter 16 Information includes Entering Location Adjusting Date and Time Selecting User interface Language Selecting Online Manual Language Selecting Unites of Measure ...

Page 106: ...00 English Rev 9 3 7 2 1 User Configurable Key installation When the system is received please check the software option installed on the system Power on the system Enter Utility Admin System Admin Option Information to check the option status Figure 3 5 Check SW Option Status ...

Page 107: ...ce Manual System view 3 27 5808768 100 English Rev 9 3 7 2 1 User Configurable Key installation continued After the key cap is replaced Enter Utility System User Configurable Key and assign the user defined key Figure 3 6 Assign User Configurable Key ...

Page 108: ...ormation Table 3 13 Versana Balance Peripherals Description Control Model B W USB Printer USB port Sony UP D898MD Printer USB Printer USB port Sony UP D898DC Printer Color USB Printer USB port Sony UP D25MD Printer 3 Pedal Footswitch USB port Footswitch MKF 2 MED USB GP26 1 Pedal Footswitch USB port Whanam FSU 1000 USB Stick USB port USB stick H48962LC USB HDD USB port 1TB mobile USB HDD ECG ECG P...

Page 109: ...antity Note 1 Sony UP D898DC Printer 1 2 Sony UP D898MD Printer 1 3 Paper Roll 1 4 USB cable 1 Table 3 15 Materials furnished with Color USB Printer Item Description Quantity Note 1 Sony UP D25MD Printer 1 2 Paper Roll 1 3 AC Power Cord local purchase 1 4 USB cable 1 Table 3 16 Materials furnished with the Printer Shelf Item Description Quantity Note 1 898DC Printer Shelf 1 2 898MD Printer Shelf 1...

Page 110: ...urnished with the Wireless Adaptor Item Description Quantity Note 1 1 Wireless Adaptor 1 Table 3 21 Materials furnished with the Bluetooth Adaptor Item Description Quantity Note 1 1 Bluetooth Adaptor 1 Table 3 22 Materials furnished with the Paper Tray Item Description Quantity Note 1 Paper Tray 1 Table 3 23 Materials furnished with the Footswitch Item Description Quantity Note 1 1 Pedal Footswitc...

Page 111: ...wer One person 20 minutes travel 3 8 3 1 3 Preparations 1 Unpack B W Printer 2 Ensure no physical damage 3 Shut down the system and disconnect the power cord 3 8 3 1 4 Installation Procedure NOTE The printer driver is customized for the Versana Balance at the factory you do not need to change the settings 1 Put the AC printer shelf on the bottom of the printer and then screw 4 screws to fix the pr...

Page 112: ...vice Manual 5808768 100 English Rev 9 3 8 3 1 Sony UP D898MD Printer Installation continued 2 Remove the body left and right cover Figure 3 8 Remove body left and right cover 3 Remove both the printer cover and printer cover Figure 3 9 Remove printer cover ...

Page 113: ...lish Rev 9 3 8 3 1 Sony UP D898MD Printer Installation continued 4 Unscrew the 1 screw on each side then remove the body 3PP cover assy Figure 3 10 Remove Body 3PP cover assy 5 Unscrew the 2 screws on each side then remove the body 3PP back cover assy Figure 3 11 Remove body 3PP back cover assy ...

Page 114: ... Service Manual 5808768 100 English Rev 9 3 8 3 1 Sony UP D898MD Printer Installation continued 6 Put the printer into the printer box Figure 3 12 Insert AC printer 7 Scew 2 screws to install Sony UP898MD Printer Figure 3 13 Install Sony UP898MD Printer ...

Page 115: ...lation continued 8 Connect the power cable and USB cable for Sony UP898MD Printer Figure 3 14 Connect the Power cable and USB cable to Printer 9 Mount the body covers in the reverse order of step 2 5 10 Power on the system 11 Press Utility on the Control Panel 12 Select Connectivity Service add Standard Print Figure 3 15 Connectivity Service ...

Page 116: ...e printer from the Printer pull down Properties menu Type the printer name in the Name Field This name is used on the Button screen Press Save Figure 3 16 Select the Printer 14 Select Button Select the appropriate print key Print Print3 from the Physical Print Buttons selection Select the printer from MyComputer column and press to move it to the Printflow View column PressSave Figure 3 17 Select ...

Page 117: ...p Paper Size Follow these steps to set up the paper size of the printer take Sony UP D898 as an example Press Utility System Peripherals Select the UP D898 from the pull down menu under Then Click Properties Figure 3 18 Properties Click Printer Printing Preferences at the menu of Properties Window Figure 3 19 Properties ...

Page 118: ...ny UP D898MD Printer Installation continued Select Paper Size Press Apply Press OK Figure 3 20 Printing Preferences Press Save then Exit 3 8 3 1 6 Adjust Printer Brightness for Sony UP D898MD Printer 1 The first setting method is to adjust by BRIGHT button on printer Figure 3 21 BRIGHT button on printer ...

Page 119: ...e second setting method is to adjust brightness by Printer properties on Versana Active user interface Please refer to below steps to set Press Utility System Peripherals Select the UP D898 from the pull down menu under Then Click Properties Figure 3 22 Peripherals Setting Click Printer Printing Preferences at the menu of Properties Window Figure 3 23 Properties ...

Page 120: ...iew Versana Balance Basic Service Manual 5808768 100 English Rev 9 3 8 3 1 Sony UP D898MD Printer Installation continued 3 Select Density Adjust adjust Light to the desired value Then press OK to save Figure 3 24 Density Adjust ...

Page 121: ...es travel 3 8 3 2 3 Preparations 1 Unpack B W Printer 2 Ensure no physical damage 3 Shut down the system and disconnect the power cord 3 8 3 2 4 Installation Procedure NOTE The printer driver is customized for the Versana Balance at the factory you do not need to change the settings 1 Put the DC printer shelf on the bottom of the printer and then screw 4 screws to fix the printer shelf Figure 3 25...

Page 122: ...asic Service Manual 5808768 100 English Rev 9 3 8 3 2 Sony UP D898DC Printer Installation continued 2 Remove the body left and right cover Figure 3 26 Remove body left and right cover 3 Remove both the printer cover Figure 3 27 Remove printer cover ...

Page 123: ...ish Rev 9 3 8 3 2 Sony UP D898DC Printer Installation continued 4 Unscrew the 3 screws on each side then remove the body 3PP front cover assy Figure 3 28 Remove 3PP front cover assy 5 Unscrew the 3 screws on each side then remove the body 3PP back cover assy Figure 3 29 Remove 3PP back cover assy ...

Page 124: ... 5808768 100 English Rev 9 3 8 3 2 Sony UP D898DC Printer Installation continued 6 Connect the connector of DC printer power extension cable to the coonector Figure 3 30 Connect DC printer power extension cable 7 Connect the USB cable Figure 3 31 Connect the USB cable ...

Page 125: ...nual System view 3 45 5808768 100 English Rev 9 3 8 3 2 Sony UP D898DC Printer Installation continued 8 Connect the DC power extension cable Figure 3 32 Connect the power extension cable 9 Put the DC printer into the printer box Figure 3 33 Insert DC printer ...

Page 126: ... UP D898DC Printer Installation continued 10 Screw the 2 screws to install the Sony UP898DC Printer Figure 3 34 Install the Sony UP898DC Printer 11 Mount the body covers in the reverse order of step 2 5 12 Refer to the Connectivity configure steps of 3 8 3 1 Sony UP D898MD Printer Installation on page 3 31 ...

Page 127: ... Manual System view 3 47 5808768 100 English Rev 9 3 8 3 3 Sony UP D25MD Printer Installation 3 8 3 3 1 Tools No special tools needed 3 8 3 3 2 Manpower One person 5 min 3 8 3 3 3 Preparations 1 Unpack the Sony UP D25MD Printer 2 Ensure no physical damage ...

Page 128: ...n a suitable place 2 Connect the USB Cable on the Printer 3 Connect the power cord with the AC output in the wall outlet and then turn on the printer 4 Connect USB cable to Versana Balance isolated USB port Figure 3 35 Color Printer connection 5 Refer to the Connectivity configure steps of 3 8 3 1 Sony UP D898MD Printer Installation on page 3 31 ...

Page 129: ...cal damage 3 8 3 4 4 Installation Procedure 1 Connect Printer USB Isolator to the Versana Balance System see Printer USB Isolator on page 3 66 2 Place the device in a suitable place 3 Connect the USB cable and power cable on the Printer 4 Connect the power cord in the wall outlet then turn on the printer 5 Connect USB cable to Printer USB Isolator Figure 3 36 HP Officejet 200 Connection 6 Refer to...

Page 130: ...ools needed 3 8 3 5 2 Manpower One person 5 minutes 3 8 3 5 3 Preparations 1 Prepare the network connection 3 8 3 5 4 Installation Procedure 1 Press Utility Connectivity Service Select MyComputer as Destination Device And Select Standard Print under Service box by default or Select Standard Print from drop down menu and click Add Figure 3 37 Connectivity Service ...

Page 131: ...ana Balance Basic Service Manual System view 3 51 5808768 100 English Rev 9 3 8 3 5 HP Universal Printer Installation continued 2 Select HP Universal Printing PCL 6 in the Properties category Figure 3 38 Select the network printer ...

Page 132: ...lation continued 3 Select Button Select the appropriate print key Print1 Print2 or Print3 from the Physical Print Buttons selection Select Standard Printer from MyComputer column and press to move it to the Printflow View column Click to assign Standard Print in the Active Images Page category PressSave Figure 3 39 Select Button ...

Page 133: ...lation continued 4 Press Utility System Peripherals Select HP Universal Printing PCL 6 as the default printer Click Save and exit Ultility page Figure 3 40 Peripherals Setting 5 The first time the print button configured is pressed a HP Universal Printing PCL 6 menu pops up Select Enter a Printer Address Figure 3 41 Enter a Printer Address ...

Page 134: ...808768 100 English Rev 9 3 8 3 5 HP Universal Printer Installation continued 6 A window will pop out Input a printer address and select OK Figure 3 42 Input Printer Address 7 A confirmation will be displayed when the printer address is accepted Figure 3 43 Confirmation ...

Page 135: ...witch Installation 3 8 3 6 1 Tools No special tools needed 3 8 3 6 2 Manpower One person 2 min 3 8 3 6 3 Preparations 1 Unpack the Footswitch 2 Ensure no physical damage 3 8 3 6 4 Installation Procedure 1 Connect the Footswitch to the USB port on the Versana Balance system Figure 3 44 Connect Footswitch to the system 1 ...

Page 136: ...System Setup 3 56 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 3 8 3 6 Footswitch Installation continued Figure 3 45 Connect Footswitch to the system 2 ...

Page 137: ...switch Footswitch supports these configurations No Function Freeze Store Print Update Next Step Scan Coach Previous Step Scan Coach Scan Coach Pause Resume Enter Utility Application Settings to configure the Footswitch functions NOTE For single footswitch please use Middle to do setting Figure 3 46 Configuring Footswitch Functions ...

Page 138: ...B HDD Installation 3 8 3 7 1 Tools No special tools needed 3 8 3 7 2 Manpower One person 1 min 3 8 3 7 3 Preparations 1 Unpack the USB HDD 2 Ensure no physical damage 3 8 3 7 4 Installation Procedure 1 Connect the USB HDD to the USB port on the Versana Balance system Figure 3 47 Connect HDD to the system ...

Page 139: ...ish Rev 9 3 8 3 8 External ECG Installation 3 8 3 8 1 Tools NA 3 8 3 8 2 Manpower One person 8 minutes travel 3 8 3 8 3 Preparations 1 Unpack the ECG Assy 2 Ensure no physical damage 3 8 3 8 4 Installation Procedure 1 Insert the ECG USB connector into the USB port Figure 3 48 Connect the USB port ...

Page 140: ...Tools No special tools needed 3 8 3 9 2 Manpower One person 1 min 3 8 3 9 3 Preparations 1 Unpack the DVDRW 2 Ensure no physical damage 3 8 3 9 4 Installation Procedure 1 Take out the DVDRW and USB cable and connect the USB cable to the DVDRW Figure 3 49 Connect USB cable 2 Connect the 2 connectors 3 Put the DVDRW into the bracket ...

Page 141: ...less Adapter 3 8 3 10 1 Tools No special tools needed 3 8 3 10 2 Manpower One person 1 min 3 8 3 10 3 Preparations 1 Unpack the wireless adapter 2 Ensure no physical damage 3 8 3 10 4 Installation Procedure 1 Connect the wireless adapter to the USB port on the Versana Balance system Figure 3 50 Connect Wireless Adapter ...

Page 142: ...3 11 1 Tools No special tools needed 3 8 3 11 2 Manpower One person 5 min 3 8 3 11 3 Preparations 1 Unpack the bluetooth adaptor 2 Ensure no physical damage 3 8 3 11 4 Installation Procedure 1 Connect the Bluetooth Adapter to the USB port on the Versana Balance system Figure 3 51 Connect Bluetooth Adapter 2 Reboot the system ...

Page 143: ...y Bluetooth click Add New Device NOTE For Bluetooth Adapter connection the operator must login as Administrator Figure 3 52 Add New Device 4 Follow the Bluetooth pairing wizard to turn on Bluetooth on your mobile device Scan for surrounding devices Then select the device name of Versana Balance in your surrounding device list to pair Figure 3 53 Bluetooth Pairing Wizard 1 NOTE Versana Balance syst...

Page 144: ...ocedure continued 5 The Pincode is shown in the dialogue click Accept to continue Figure 3 54 Bluetooth Pairing Wizard 2 6 On your mobile device a dialogue box should appear asking for permission to connect to the Versana Balance system Click OK and wait for the process to complete Figure 3 55 Bluetooth Pairing Request ...

Page 145: ...e Basic Service Manual System view 3 65 5808768 100 English Rev 9 3 8 3 11 4 Installation Procedure continued 7 After pairing is done the mobile device name appears in the Authorized Bluetooth Devices field Figure 3 56 Connected Successfully ...

Page 146: ... 12 1 Tools No special tools needed 3 8 3 12 2 Manpower One person 5 min 3 8 3 12 3 Preparations 1 Unpack the AC isolation transformer 2 Ensure no physical damage 3 8 3 12 4 Installation Procedure 1 Insert the Mini USB side of the cable into the Printer USB Isolator Figure 3 57 Insert the USB connector into Printer USB Isolator ...

Page 147: ...nter USB Isolator continued 2 Insert the USB cable connector in one of the USB ports on the Ultrasound system Figure 3 58 Insert the USB cable into the Ultrasound system NOTE The Ultrasound system in above graphic is only for illustrational purposes You can use the Printer USB Isolator on the desired Ultrasound system ...

Page 148: ...operator to configure some common system settings when turning on the system for the first time after the software installation NOTE Password setting is required when turning on the system for the first time after the software installation For Versana Balance you can also enter EZ Configuration Wizard by clicking the Insite icon at the top right of the screen Figure 3 59 Enter Installation Wizard ...

Page 149: ...r select policy level in Password Policies and then press Next NOTE Selecting password policy level is required when turning on the system for the first time or after the software installation Figure 3 60 Select password policy level User can select the option Lowest Medium High or Highest for policy level The complexity of the password will be differed by the policy level you selected ...

Page 150: ...ord length 256 Minimum number of character sets required in the password 3 Minimum number of upper case characters 1 Minimum number of lower case characters 1 Minimum number of digits 0 9 1 Minimun number of non alphanumeric characters e g 0 Password cannot contain user name Yes High Minimum password length 10 Maximum password length 256 Minimum number of character sets required in the password 4 ...

Page 151: ... set ADM password in Admin Registration And then set up 3 password security questions and answers ADM is the administrator of the ultrasound system and has the highest authority for the software ADM can create other accounts import and export data and make some sensitive settings NOTE The passwords are critical for your system Please store the passwords safely NOTE Record your answers for the 3 qu...

Page 152: ...al 5808768 100 English Rev 9 3 9 1 EZ configuration Wizard continued Figure 3 62 ADM password setting NOTE If you didn t set ADM password during software upgrade procedure you could also set operator password later by Utility Admin Users Figure 3 63 Set ADM password ...

Page 153: ...g the data on the hard disk when software is running System will remember the password automatically NOTE Disk Encryption Password setting is required when turning on the system for the first time or after the software installation NOTE The passwords are critical for your system Please store the passwords safely NOTE When the HDD is removed from the unit it will need password to decode For R1 0 3 ...

Page 154: ...Rev 9 3 9 1 EZ configuration Wizard continued For R1 0 4 and higher set Disk Encryption Password and press Next Figure 3 65 Disk Encryption Password for R1 0 4 and higher An information window of Change Password Success will display press OK to continue Figure 3 66 Change Password Success ...

Page 155: ...Windows desktop for the first time Set system password by Install wizard System Password OR Utility Admin System Admin Change System Password NOTE System password setting is required when turning on the system for the first time or after the software installation NOTE The passwords are critical for your system Please store your passwords safely For R1 0 3 set System Password and click Apply Then p...

Page 156: ...lish Rev 9 3 9 1 EZ configuration Wizard continued For R1 0 4 and higher set System Password and press Next Figure 3 68 System Password Setting for R1 0 4 and higher An information window of Change Password Success will display press OK to continue Figure 3 69 Change Password Success ...

Page 157: ...ing steps are the same for R1 0 3 and R1 0 4 and higher Take R1 0 3 user interface as an example Select the appropriate language for system language and keyboard language from the drop down list Figure 3 70 System Language settings 1 NOTE If you select Exit you will exit the installation wizard If you do not change the language press Next to continue ...

Page 158: ...ration Wizard continued If you change the language setting and press Next a window will pop out Under Formats select desired language and select Cancel Figure 3 71 Formats selection Click Ok to restart the system Figure 3 72 System Language settings 2 NOTE If you press Previous you will go to the previous page ...

Page 159: ...e Manual System view 3 79 5808768 100 English Rev 9 3 9 1 EZ configuration Wizard continued 6 This screen shows the hospital and time information and you can set the system date and time here Figure 3 73 General Information 7 Press Next to continue ...

Page 160: ...iguration Wizard continued 8 The Network Information screen shows the configuration of wireless and local network Figure 3 74 Wireless Network Information Figure 3 75 Local Network Information 9 Press Next to continue Table 3 26 Network settings Preset Parameter Description Enable DHCP Select to set TCP IP ...

Page 161: ...e region CRM is pre populated by adding Versana Essential to the CRM number The CRM number of the Versana Essential is editable Serial No Serial number of the agent read only If the agent is not registered with a serial number this field is populated with the serial number of the Versana Essential The serial number of the agent is tied to the serial number of the Versana Essential Proxy Server Whe...

Page 162: ...figured these elements will have the corresponding values Agent Registered will be Yes Agent Quarantine will be No Agent CRM Verified will be Yes The information on System Information is available to all service class licenses To access System Information navigate to Utility Service Home Figure 3 77 System Information 11 After having set the InSite Remote Assistant press Next to continue ...

Page 163: ...lish Rev 9 3 9 1 EZ configuration Wizard continued 12 This screen shows the report of the previous settings You can export it to the database Figure 3 78 Summary Information Press Export and select OK to store the report Figure 3 79 Export Summary 13 Press Exit to exit Installation Wizard ...

Page 164: ... 9 3 9 2 TCP IP Screen 1 Press Utility on the control panel and login as admin refer to Logging on to Versana Balance as ADM on page 4 12 2 Select Connectivity on the screen 3 Select TCP IP tab the screen gives an overview of the network settings for Versana Balance Figure 3 80 TCP IP Screen ...

Page 165: ...Figure 3 81 AE Title Port No 2 Select Save to store your changes This will bring up a new warning screen Figure 3 82 Warning Message 3 Select OK to save your changes or Cancel to return without saving any changes 4 Reboot the system to activate the settings or continue with other TCPIP setup tasks 3 9 3 Network setup For network connection setup See 7 6 1 Network Configuration on page 7 34 for mor...

Page 166: ...rver port number The DICOM server AE title the server application s name Table 3 28 Utility Connectivity TCP IP screen 1 Enter the Versana Balance computer name This may be the same as the station name 2 Enter the Versana Balance IP address subnet mask default gateway and network speed For automatic assignment of IP address subnet mask and default gateway select DHCP Note If possible set the Versa...

Page 167: ...o the Versana Balance AE stands for Application Entity DICOM services use this to identify the Versana Balance AE title is case sensitive This title may contain the Computer Name from the TCP IP page if desired Note It is NOT recommended to use the factory default This is not prohibited but more than one system with the same AE title can cause confusion 3 Edit Port Number if needed 104 is typical ...

Page 168: ...n 1 Select Add The system creates a device called NewDevice 2 Change the name to one of your choosing 3 Enter the IP address of the device 4 Save your changes and then press Ping A Smiley Face indicates successful communication between your Versana Balance and the device A Frown indicates failed communication Check the following Is the device running Is it connected to the network Did you enter th...

Page 169: ...mes you have already setup the device in the Device tab in How to Setup and Use a DICOM Image Storage Service on page 3 89 2 From the Select Service Type to add drop down menu select DICOM Image Storage and press Add 3 Change the name of the service to one of your choosing 4 Enter the AE Title and port Number of the service AE Title is case sensitive 4 Save your changes and then press Verify A Smi...

Page 170: ... information about dataflows You can also create change and remove dataflows Set up dataflows for the services NOTE You must be logged on as Administrator to use the Dataflow tab CAUTION DO NOT rename the factory default dataflow Table 3 32 Setup an Image Storage Service 1 Select the dataflow from the list 2 Select to store data directly to archive no buffer storage 3 Select so that this dataflow ...

Page 171: ...onfigure each print key to multiple output devices dataflows NOTE Only attach one DICOM service per print key e g PACS and DICOM printer Multiple DICOM devices should be configured via a dataflow NOTE When using a print key to send an image directly to a DICOM device this causes a single DICOM association per image Most devices all known printers work fine with this However some storage devices su...

Page 172: ...le 3 34 Still Images Preset Parameter Description Format RawDICOM DICOM or M A Compression Always set to None Table 3 35 Cllips Volumes Preset Parameter Description Cllips Add Multiframe Data Checkbox Compression None Rle Jpeg Jpeg2000 Quality Lossless 99 98 97 50 Note The default Compression for Clips is JPEG85 It is strongly recommended to keep the Compression set to JPEG85 Table 3 36 Active Ima...

Page 173: ...bottom of the screen lists properties of the selected media Table 3 37 Tools Preset Parameter Description Removable Media Select the removable media to format or verify Label Type a label for a new removable media free text Verify Select to verify DICOM directory on removable DICOM disk Verify the free space of the media Verify that the media is finalized or unfinalized Verify that the media is fo...

Page 174: ...irm OK or Cancel 4 An information window confirms when the format has been completed Select OK to exit Verifying removable media 1 Select the removable media from the Media list 2 Select Verify 3 9 10 Miscellaneous The Miscellaneous tab allows you to configure tools related to patient management and print and store options You can specify default system functionality such as whether patient ID is ...

Page 175: ...t archive while the user enters patient information When cleared the automatic search tool is turned off If you are trying to keep the past patient data confidential DO NOT use this feature Automatic generation ofpatient ID In the Search Create Patient window When selected the Patient ID is not required when entering a new patient in the archive The systemautomatically generates an ID number When ...

Page 176: ...ta Transfer screen 1 Select the Remember cursor position in the Transfer screen preset and press Save 2 On the Data Transfer screen move the cursor to the desired field 3 Exit out of the Data Transfer screen When returning to the Data Transfer screen the cursor location is in the position your selected Quick New Patient Entry Select to store new patient automatically by pressing the Patient key Ta...

Page 177: ...ystem shows the image in the order it was acquired Therefore re stored images appear where you d expect However on the PACS system images appear in arrival order or in image number order Acquisition Order From the Ultrasound system perspective the same as Off But on the PACS system if based on image number order images are displayed consistently with the way they are stored on the Ultrasound syste...

Page 178: ...nu Table 3 42 Device Preset Parameter Description Add New Device Remove Press Add new device to add a new device press Remove to delete a device Properties Name Type the name of the device Properties MAC Address Unique network card address NOTE Only available for MyComputer Properties Enabled Select to enable bluetooth device Properties Image Transfer Support Select to enable image transfer Proper...

Page 179: ...teps 1 Press Utility Connectivity Tricefy NOTE The Tricefy tab is only available on machines that have Tricefy option Figure 3 87 Tricefy Menu 2 Enable Tricefy checkbox and enter the email address to authorize the account Press Activate account to activate your account this process may take up to 30 seconds and a dialog will pop up if succeeded And you will receive a notification email click the l...

Page 180: ...k Button to configure the P Bottons for sending and sharing images Figure 3 89 Button Menu Select Print1 or Print2 Print3 which you would like to use Then Select Trice Archive and press button to add it to Printflow View press Save Now when you press the P1 button the image will be sent to your Tricefy cloud Figure 3 90 Configure the P Button for Tricefy ...

Page 181: ...ricefy continued 4 If you want to share the images to patient please add Trice Patient to Printflow View And also remember input the patient s Phone number or email address Figure 3 91 Share Images to Patient NOTE If you has any problem with Tricefy settings please contact your GE service sales representative ...

Page 182: ... markets Please contact with your local GE Ultrasound representative to get the latest information 1 Power on the system NOTE Keep the power cord connection during the installation 2 After the power up sequence is complete press Utility on the control panel and then select Admin System Admin 3 Enter the new SW Option key and then select Add Figure 3 92 New Option Key WARNING For software Option In...

Page 183: ...E There is no need to restart the system after each installation if several option keys are installed at one time Select Cancel for the first several times and select OK after the last installation to activate all the changes 5 After the system is powered on check the option status Figure 3 94 Check Option Status The option status explanation Permanent This option is enabled in the system Disabled...

Page 184: ...ion Procedure continued 6 This completes the option installation of Versana Balance NOTE Installing corresponding hardware is a prerequisite of loading software option successfully Please check below table for correspondence Table 3 43 Software Corresponding Hardware Software Option Hardware CW_Doppler CWD PWA 4D Mode 4D Assy ...

Page 185: ...m documentation This ensures that all relevant safety and user information is available during the operation and service of the complete Ultrasound system 3 11 1 Contents in this Section 3 11 2 User s Manual s on page 3 105 3 11 3 Product Locator Installation Card on page 3 106 3 11 2 User s Manual s User Check that the correct User Manual s for the system and software revision is included with th...

Page 186: ... Basic Service Manual 5808768 100 English Rev 9 3 11 3 Product Locator Installation Card NOTE The Product Locator Installation Card shown may not be the same as the provided Product Locator card Figure 3 95 Product Locator Installation Card Example ...

Page 187: ... view 4 1 5808768 100 English Rev 9 Chapter 4 General Procedures and Functional Checks This chapter provides procedures for quickly checking major functions of the Versana Balance and diagnostics instructions using the built in service software ...

Page 188: ...nd diagnostics instructions using the built in service software 4 1 2 Contents in this chapter 4 1 Overview on page 4 2 4 2 General procedures on page 4 3 4 3 Disk Encryption Decryption on page 4 37 4 4 Functional checks on page 4 51 4 5 Power supply test adjustments on page 4 72 4 1 3 Special Equipment required To perform these tests you ll need any of the sector linear or convex probes Normally ...

Page 189: ...Ultrasound system performance and cooling purposes WARNING Energy Control and Power Lockout for Versana Balance When servicing parts of the Ultrasound system where there is exposure to voltage greater than 30 volts 1 Follow LOCK OUT TAG OUT procedures 2 Turn off the breaker 3 Unplug the Ultrasound system 4 Maintain control of the Ultrasound system power plug 5 Wait for at least 30 seconds for capa...

Page 190: ...on page 4 13 4 2 7 Change Password on page 4 14 4 2 8 Forgot Password on page 4 16 4 2 9 Service Key SSA on page 4 19 4 2 10 Exit to Windows Desktop from the Versana Balance application software on page 4 20 4 2 11 Removable media on page 4 20 4 2 12 Backup and Restore Database Preset Configurations and Images on page 4 20 4 2 13 Data Management on page 4 29 4 2 14 Backup on page 4 29 4 2 15 Resto...

Page 191: ...IXED POWER SOCKET WHICH HAS THE PROTECTIVE GROUNDING CONNECTOR DANGER NEVER USE A THREE TO TWO PRONG ADAPTER THIS DEFEATS THE SAFETY GROUND DANGER ENSURE THAT THE POWER CORD AND PLUG ARE INTACT AND THAT THE POWER PLUG IS THE PROPER HOSPITAL GRADE TYPE WHERE REQUIRED CAUTION Ultrasound system requires all covers Operate this Ultrasound system only when all board covers and frame panels are securely...

Page 192: ...wer cable allowing sufficient slack so that the unit can be moved slightly 3 Power clip may need adjust for better suit for the power cord 4 Verify that the power cable is without any visible scratches or any sign of damage 5 Verify that the on site mains voltage is within the limits indicated on the rating label near the Circuit Breaker on the rear of the unit 6 Connect the Power Cable s female p...

Page 193: ...k End Processor is turned ON and starts to load the software e The Start Screen is displayed on the monitor f A start up bar indicating the time used for software loading is displayed on the monitor g The software initiates and sets up the Front End electronics and the rest of the instrument h The backlight in the keyboard is lit i As soon as the software has been loaded either a 2D screen is disp...

Page 194: ...switching off the unit gives you these choices Figure 4 1 System Exit Window Exit Only available when logged in as GE Service with Service Dongle Select this button when you want to exit to Windows Standby Use this button to select Standby mode Logoff Use this button to log off the current user The system remains ON and ready for a new user to log on If the Logoff button is dimmed it indicates tha...

Page 195: ... the key combination Ctrl Alt Delete to shut down the unit NOTE To enable the key combination Ctrl Alt Delete the dongle should be connected to the system Cancel Use this button to exit from the System Exit menu and return to the previous operation 4 2 3 1 System shutdown Disconnect the Mains Power Cable is necessary For example Relocating the scanner CAUTION DO NOT unplug and or transport the uni...

Page 196: ...he system is not boot up for over 14 days The system time has been changed by 24 hours earlier than the current system time of last boot up The BIOS time is changed by 24 hours earlier than the current system by resetting BIOS time replacing BIOS module or changing BIOS time This warning message is to remind the user to check the system date in case the system date and time is incorrect Figure 4 2...

Page 197: ...68 100 English Rev 9 4 2 4 Check System Date and Time continued Check the system date and time If it is incorrect follow below steps to reset the system date and time Enter Utility System General Date Time Reset the system date and time Select Apply and then select OK Select Save ...

Page 198: ...gin dialog where you must log on Figure 4 3 Operator Login Window 1 Operator Select the operator 2 Password Enter Operator s password optional 3 Select the type of Login or Cancel OK Standard login Cancel Cancel login 4 Forgot Password User can reset a password 5 Reset Logon Accounts to Factory Default Reboot needed Plug in SSA Dongle to reset Logon accounts NOTE When you login as administrator fo...

Page 199: ...default 2 You will be prompted to set up the ADM password based on the Highest Security Level Default User could specify the Security Level in Utility Admin User policies 3 You will be prompted to set up 3 password security questions and answers NOTE Record your answers for the 3 questions The answers are required when you need to reset a password 4 Press OK to proceed with the Logon Press Cancel ...

Page 200: ...anual 5808768 100 English Rev 9 4 2 7 Change Password User can change ADM password in Utility Admin Users Identity NOTE The new password should meet the password complexity rules for selected Policy Level Password Level could be set in Utility Admin User policies Figure 4 5 Change Password ...

Page 201: ...ontinued NOTE For R1 0 4 and higher if user can change the empty password to a new password non empty When first logging into the Versana Balance the user will be prompted to set up 3 password security questions and answers Record the answers as they re required for password reset Figure 4 6 Set Password Security Questions ...

Page 202: ... English Rev 9 4 2 8 Forgot Password If you have forgot the ADM login password the system will help you reset a new password To reset your password 1 Select Forgot password Figure 4 7 Select Forgot password 2 Reset password pop up appears Input user name and press Next to continue Figure 4 8 Input user name ...

Page 203: ...wrong user name or has not set up password security questions yet a warning message will appear on the screen Press Cancel to exit to Operator Login window and the following steps will be skipped Figure 4 9 Warning Message 3 Answer 3 password security questions that you previously set up when creating ADM password non empty for the first time Figure 4 10 Answer questions ...

Page 204: ...Password continued 4 Set up the new ADM password based on the selected Policy Level Figure 4 11 Input a new password NOTE If the password you type doesn t meet the password complexity rules of selected Policy Level a warning message will appear on the screen and you will be prompted to correct the password Figure 4 12 Warning Message ...

Page 205: ...GE service personal to advanced tools to service the system SSA is a class M key with the following characteristics Access to all service features Access to Windows Desktop Key must be renewed every 30 days Tied to SSO Password locked via key pad Please complete the course on GE Learning before using SSA Course name Secure Service Access Training Course ID GEHC SVCS 63061025 NOTE Press I Agree to ...

Page 206: ...ble Media 4 2 12 Backup and Restore Database Preset Configurations and Images NOTE Always save presets before any software reload This ensures the presets loaded after the software reload are as up to date as possible All user presets except changes to Summary Anatomy and Biometry pages can be saved on an DVD R disk or USB memory device for reloading on the system NOTE Presets should NOT be saved ...

Page 207: ...own menu 3 Enter the label for the media It is best to use all capital letters with no spaces or punctuation marks Select Format Figure 4 14 Format and Verify Media 4 The system displays a pop up menu as shown in Figure 4 15 select OK to continue Figure 4 15 Format Warning Pop up Window 5 If desired verify that the format was successful by returning to Utility Connectivity Removable Media and sele...

Page 208: ...er was using prior service 1 Insert a formatted media into the drive 2 Enter enter Utility System Backup Restore NOTE If you are not logged in as GE Service or with administrator privileges the Operator Login window is displayed Log on with administrator privileges 3 In the Backup list select Patient Archive User Defined Configuration and Service 4 In the Media field select CD DVD or USB memory de...

Page 209: ...e Operator Login window is displayed Log on with administrator privileges 3 In the Restore list select Patient Archive User Defined Configuration and Service 4 In the Media field select the Backup Restore CD DVD or USB memory device 5 Select Restore The system performs the restore As it proceeds status information is displayed on the Backup Restore screen Figure 4 17 Restore message CAUTION The re...

Page 210: ...esired 4 Images will be moved from the hard drive by date Therefore the best way is to label media by date NOTE Images will be moved from the hard drive by date Therefore the best way to label media is by date When images are moved to the archive media they will be deleted from the system hard drive However the patient database backed up earlier maintains pointers to the location of the images on ...

Page 211: ...a Balance Basic Service Manual System view 4 25 5808768 100 English Rev 9 4 2 12 4 Archiving Images continued 6 Select Move File Older Than in Days Figure 4 19 EZBackup Move 7 Press EZBackup EZMove Figure 4 20 EZBackup Wizard 1 ...

Page 212: ...o backup all of the exams in the range even if the exam was previously backed up check this option If you uncheck this option the system only backs up exams which have not yet been backed up Figure 4 21 EZBackup Wizard 1 9 It indicates the size of the data and the storage Select Next to continue NOTE The calculation for the number of backup CD is only an estimate Allow for one additional CD when p...

Page 213: ... Please insert a blank media appears if you press Next without inserting the backup media Insert the media and continue Figure 4 23 Insert Media Message 10 The status menu appears When the backup move has been complete press Next Figure 4 24 EZBackup Wizard 3 NOTE If you need to insert the next media a message appears providing you with the media label ...

Page 214: ...e Basic Service Manual 5808768 100 English Rev 9 4 2 12 4 Archiving Images continued 11 When the backup is complete the completion wizard page appears Press Finish Figure 4 25 EZBackup Completion Window All databases presets and images should now be saved to removable media ...

Page 215: ...nning the Disk Management Function Starting Disk Management Manually 4 2 14 Backup For more information refer to the latest revision of the Versana Balance Basic User Manual 4 2 15 Restore the factory defaults For instructions please see Data Backup and Restore in the Basic User Manual User Guide 4 2 16 Installation and Setup Procedure for Peripherals Please refer to 3 8 3 Peripherals Installation...

Page 216: ... How to display or print the PDF files from the Manual CD 1 Insert the CD R disk CD ROM into the CD drive on a PC or Laptop with Adobe Acrobat Reader 2 Follow the instructions on the screen to display the manual of choice 3 Before printing the complete manual or pages from the manual select File Print 4 Select the paper size and choose Portrait 5 Select Print to start printing In the pop up window...

Page 217: ...lowing steps 1 Power down the system 2 Disconnect the mains power cable from the wall outlet Follow these links if you need more information See 4 2 3 Power off on page 4 8 for more information WARNING DO NOT touch any boards with integrated circuits prior to taking the necessary ESD precautions Always connect yourself via an arm wrist strap to the advised ESD connection point located on the rear ...

Page 218: ...stem 2 Rotate the dust gasket counterclockwise until it can be removed from the keyboard Figure 4 26 Remove the retainer 3 Separate the trackball and the gasket Wipe off any oil or dust from the trackball gasket and the trackball housing using a cleaner or cotton swab 4 Assemble the trackball and gasket then put it into the housing and rotate it clockwise until its notches are set in the position ...

Page 219: ... 1 Manpower One person 5 minutes 4 2 20 2 Tools None 4 2 20 3 Preparations To get access to the air filter for cleaning you must perform the following steps 1 Power down the system 2 Disconnect the mains power cable from the wall outlet Follow these links if you need more information See 4 2 3 Power off on page 4 8 for more information CAUTION Be sure to lock the wheels before cleaning the air fil...

Page 220: ...al Checks 4 34 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 4 2 20 4 Cleaning 1 Power off the system 2 Remove the body left and right cover on both sides Figure 4 27 Remove the body right and left cover ...

Page 221: ... both side panels Figure 4 28 Remove the Filters 4 Dust the filters with a vacuum cleaner and or wash it with a mild soapy solution If washed rinse and dry the filters before re installation 5 Re install the clean filter in the reverse order of removal NOTE Please align the 2 Pins with the 2 holes on both side panels during installation Figure 4 29 Install the Filters ...

Page 222: ...el 1 Moisten a soft non abrasive folded cloth with a mild general purpose non abrasive soap and water solution 2 Wipe down operator control panel 3 Use a cotton swab to clean around keys or controls Use a toothpick to remove solids from between keys and controls NOTE When cleaning the operator control panel make sure not to spill or spray any liquid on the controls into the system cabinet or in th...

Page 223: ...ly when the device is stolen The encryption AES is 256 bit NOTE Disk Encryption can also protect the user data stored on removable device NOTE The steps for Removable Media Encryption and Local Patient Data Drive Encryption are the same CAUTION The user must make backups and take care of the encryption password passphrase and recovery key It is the customer s responsibility for storing the data GE...

Page 224: ...nstallation User can not turn off the Disk Encryption But user can turn on and off the Disk Encryption for Removable Media Figure 4 30 Encryption ON for R1 0 4 and higher You could change password as you wish Select Change Password and you will be prompted to enter old password passphrase which you previously set up in EZ Configuration Wizard refer to step 3 of 3 9 1 EZ configuration Wizard on pag...

Page 225: ...ana Balance Basic Service Manual System view 4 39 5808768 100 English Rev 9 4 3 2 Disk Encryption continued Enter new password passphrase and re enter it to confirm Figure 4 32 Change Password 1 Press OK Figure 4 33 Change Password 2 ...

Page 226: ...d Turn on Disk Encryption on R1 0 3 and Removable Media on R1 0 4 and higher Take R1 0 3 user interface as an example 1 Login as administrator Press Utility Admin System Admin Disk Encryption Figure 4 34 Disk Encryption 1 2 Select Encryption ON A confirmation message pops up press Continue to continue the encryption process Figure 4 35 Disk Encryption ...

Page 227: ...ter to confirm Press Continue NOTE A valid password must be at least 8 characters long and has a maximum length of 256 characters Figure 4 36 Disk Encryption 3 4 Insert a USB and select it to record the recovery key You can also press Print recovery key to print the recovery key or you can press Hide recovery key to hide the recovery key Press Continue Figure 4 37 Disk Encryption 4 ...

Page 228: ...press OK Figure 4 38 Disk Encryption 5 6 Encryption process begins You can press Pause to pause the encryption process Figure 4 39 Disk Encryption 6 7 When the encryption process completes press Finish NOTE The encryption process for patient data drive may take thirty minutes or more CAUTION Make sure to keep the password passphrase recovery key and any back up of these in secure place not accessi...

Page 229: ...m view 4 43 5808768 100 English Rev 9 4 3 3 Pause Encryption 1 During encryption process you can press Pause to stop the encryption process Figure 4 40 Encryption Pause 1 2 A confirmation dialog pops up press Yes to continue or No to cancel Figure 4 41 Encryption Pause 2 ...

Page 230: ...c Service Manual 5808768 100 English Rev 9 4 3 4 Resume Encryption 1 Press Utility Admin System Admin Disk Encryption Press Resume Figure 4 42 Encryption Resume 1 2 A confirmation dialog pops up press Yes to resume conversion or press No to cancel Figure 4 43 Encryption Resume 2 ...

Page 231: ...Balance Basic Service Manual System view 4 45 5808768 100 English Rev 9 4 3 4 Resume Encryption continued 3 Encryption of patient data is ongoing Please do not use the system until the process is completed Figure 4 44 Encryption Resume 3 ...

Page 232: ...nge Encryption Password After the encryption process is completed you can change the password as you wish for Disk Encryption on R1 0 3 and Removable Media on R1 0 4 and higher Take R1 0 3 user interface as an example 1 Press Utility Admin System Admin Disk Encryption Press Change Password Figure 4 45 Change Encryption Password 1 ...

Page 233: ...ervice Manual System view 4 47 5808768 100 English Rev 9 4 3 5 Change Encryption Password continued 2 Enter new password passphrase and re enter it to confirm Figure 4 46 Change Encryption Password 2 3 Press OK Figure 4 47 Change Encryption Password 3 ...

Page 234: ...rocess is completed you can change the recovery key as you wish for Disk Encryption on R1 0 3 and Removable Media on R1 0 4 and higher Take R1 0 3 user interface as an example 1 Press Utility Admin System Admin Disk Encryption Press Save Change Recovery Key Figure 4 48 Change Recovery Key 1 2 Insert a USB to store the new recovery key Figure 4 49 Change Recovery Key 2 ...

Page 235: ...overy Key 4 4 3 7 Unlock with user entered key recovery key When the patient data is in locked status you can unlock it with user entered key and recovery key You can insert the USB with recovery key or you can input the password or recovery key manually to unlock the system NOTE If you press Cancel the system will stay in locked status and some of the functions will be not available Figure 4 52 U...

Page 236: ...if you want to decrypt the patient data you can press Utility Admin System Admin Disk Encryption Select Encryption Off Take R1 0 3 user interface as an example Figure 4 53 Decryption 1 2 A confirmation dialog pops up press Yes to continue 3 Decryption of patient data is ongoing Please don t use the system until the process is completed Figure 4 54 Decryption 2 4 When the decryption process is comp...

Page 237: ...the functional checks for Versana Balance are described Functional checks are used to verify that the product works as intended Functional checks may also be used during troubleshooting 4 4 2 Contents in this Section 4 4 3 Preparation Turn on power to Versana Balance For detailed description See 4 2 2 Power ON Boot Up on page 4 5 for more information ...

Page 238: ... Key Tour 1 Power On Off 2 Patient key 3 Probe key 4 Report key 5 End Exam key 6 Whizz key 7 Cursor key 8 M Mode Z 9 CW Option 10 Clear key 11 Measure key 12 PW Mode Y 13 PDI 14 CF Mode X 15 Body Pattern key 16 Comment key 17 B Mode key 18 Freeze key 19 Dual key Quad key 20 Depth Parallel key 21 Ellipse Zoom key 22 Phycial print button Util ity Connectivity Butoon 23 Scan Coach key 24 Alphanumeric...

Page 239: ... indicator PC connected PC with X not connected system messages display InSite status InSite controls 6 Imaging Parameters by Mode 7 Cine Gauge 8 Active Images screen 9 Delete Image 10 Save As Menu 11 Three types of Images Clipboard 12 Image Preview 13 Trackball Functionality Status 14 Measurement Results Window 15 Gray Color Bar 16 Image Clipboard 17 Probe Orientation Marker 18 Image 19 Measureme...

Page 240: ...providing the same level of performance year after year By using the same setting year after year this ensures that the data collection consistent independently of who performs the test This preset only includes fundamental settings for 2D mode Processing modes like SRI Harmonics etc are turned off To do IQC follow the steps below NOTE The IQCforService is only visible when service dongle is conne...

Page 241: ...ge Quality Check IQC preset for service continued 2 Press Utility Imaging Preset Manager Select IQC from the left column and selece to move it to the Imaging Preset Selections Then Select Exit Figure 4 59 Image Quality Check 3 Press Probe Preset on the control panel Then select Figure 4 60 Image Quality Check ...

Page 242: ...ult mode 4 4 7 4 Adjust the B mode controls Press B Mode on the Operator Panel to access B mode These Image Controls are used to optimize the B Mode picture Verify that all the listed controls are working as intended Use Gain and TGC controls to optimize the overall image together with the Power control Use Depth to adjust the range to be imaged Use Focus to center the focal point s around the reg...

Page 243: ...he screen Use the trackball to position the cursor over the required area of the image 4 4 8 2 Adjust the M Mode controls These Image Controls are used to optimize the M mode picture Verify that all the listed controls are working as intended Adjust Horizontal sweep to optimize the display resolution Adjust Gain and TGC controls to adjust the range to be imaged Adjust Compression and Edge Enhance ...

Page 244: ...oth from 2D mode or from M mode or a combination of these 4 4 9 2 Preparations Connect one of the probes to the scanner s left most probe connector Turn ON the scanner The 2D Mode window is displayed default mode 4 4 9 3 Select Color 2D Mode 1 From an optimized 2D image press CF 2 Use the trackball to position the ROI frame over the area to be examined 3 Press Set The instruction Size should be hi...

Page 245: ...gs improve depth penetration and sensitivity This does not affect the frequency used for 2D and M Mode NOTE Frequency setting may affect FPS SV and Low Velocity Reject Adjust PowerOutput to obtain an acceptable image using the lowest setting possible NOTE The Power setting affects all other operating modes Adjust the following settings to further optimize display of the image Use Invert to reverse...

Page 246: ...e movement that reduces image quality Adjust Sample volume SV to a low setting for better flow resolution or a higher setting to more easily locate disturbed flows Adjust Frequency to optimize the color flow display Higher settings improve resolution Lower settings improve depth penetration and sensitivity This does not affect the frequency used for 2D and M Mode NOTE NOTE Frequency setting may af...

Page 247: ... you can first bring up a 2D picture for navigation purpose and then add PW Doppler 4 4 10 2 Preparations Connect one of the probes to the scanner See 4 4 13 Probe Connectors Check on page 4 66 for info about connecting the probes For available probes see 9 3 2 Probe on page 9 6 Turn ON the scanner The 2D Mode window is displayed default mode If needed adjust the Display s Brightness and Contrast ...

Page 248: ...on and the lower setting will increase the depth penetration Adjust Frame rate to a higher setting to improve motion detection or to a lower setting to improve resolution NOTE Frequency and Frame rate settings may affect the Low Velocity Reject Adjust Power Output to obtain an acceptable image using the lowest setting possible This is particularly important in CW mode as the energy duty cycle is 1...

Page 249: ...onnect one of the probes to the scanner s left most probe connector See 4 4 13 Probe Connectors Check on page 4 66 for info about connecting the probes For available probes see 9 3 2 Probe on page 9 6 Turn ON the scanner The 2D Mode window is displayed default mode If needed adjust the Display s Brightness and Contrast setting Press TVI Use the trackball assigned function Pos to position the ROI f...

Page 250: ...te There is a trade off between the frame rate and quantification noise TVI provides velocity information only in the beam direction The apical view typically provides the best window since the beams are then approximately aligned to the longitudinal direction of the myocardium except near the apex To obtain radial or circumferential tissue velocities a parasternal view must be used However from t...

Page 251: ...isplays a second active caliper 5 Move the trackball to position the second active caliper at the end point distance or the most posterior point tissue depth 6 Press Set to complete the measurement The system displays the distance or tissue depth value in the measurement results window Before you complete a measurement To toggle between active calipers rotate Cursor Select button To erase the seco...

Page 252: ...secure the probe connector 8 Carefully position the probe cable in the probe cord holder spot so it is free to move but not resting on the floor CAUTION DO NOT allow the probe head to hang free Impact to the probe head could result in irreparable damage CAUTION TAKE THE FOLLOWING PRECAUTIONS WITH THE PROBE CABELS KEEP AWAY FROM THE WHEELS DO NOT BEND DO NOT CROSS CABLES BETWEEN PROBES Table 4 1 Pr...

Page 253: ...bes can be disconnected at any time However the probe should not be selected as the active 1 Unlock the probe 2 Pull the probe and connector straight out of the probe port 3 Carefully slide the probe and connector away from the probe port and around the right side of the keyboard 4 Ensure the cable is free 5 Be sure that the probe head is clean before placing the probe in its storage box 4 Test th...

Page 254: ... 14 3 Preparations None 4 4 14 4 ECG Check Table 4 2 ECG Checks Step Task Expected Result s 1 Connect the ECG harness to the connector under the control panel The unit displays a straight curve along the bottom edge of the image sector on the screen 2 Connect the three leads to an ECG simulator or Fasten the three ECG Pads to your body and connect the three leads to respective ECG Pad When connect...

Page 255: ...info about connecting the probes For available probes see 9 3 2 Probe on page 9 6 Turn ON the scanner The 2D Mode is displayed default mode 4 4 15 3 Adjust the Cineloop controls Press Freeze The left and right markers are displayed on either side of the last detected heart cycle on the ECG trace Press Freeze The selected heart beat is played back Press Freeze to freeze the cineloop Use the trackba...

Page 256: ...iagnostics Troubleshooting on page 7 1 4 4 18 Peripheral checks Check that peripherals work as described below 4 4 18 1 Printer checks The internal printer is controlled from the Print and Store keys on the Versana Balance s Operator Panel The factory default is Print for the standard printer Store for the screen capture to clipboard 4 4 19 Turn OFF Power to Versana Balance See 4 2 3 Power off on ...

Page 257: ...chanical Functions Checks 4 4 20 1 Operator Panel Movement Please refer to 6 3 Monitor Adjustments on page 6 5 4 4 20 2 Casters Wheels and Brakes Checks Examine the wheels frequently for defects to avoid breaking or jamming Table 4 4 Wheel Characteristics Wheel Characteristics Front and Rear Swivel and Brake ...

Page 258: ...ot Hang up on page 7 51 if you appear to have a problem that may be related to the Power Supplies 4 5 2 Power Supply Adjustment There are no adjustments on the power supply The DC Power is self regulated If a voltage is outside the specified range it means that something is wrong either with the power supply itself or with a unit connected to that specific power outlet When an error occur the powe...

Page 259: ...turning the scanner to customer for use 4 6 1 Software Configuration Checks Table 4 5 Software Configuration Checks Step Task to do Notes 1 Verify Date and Time is correct 2 Verify that Location Hospital Name is correct 3 Verify Language settings are correct 4 Verify assignment of Print Keys 5 Verify all of the customer s options are set up correctly Demo Option strings turn on ...

Page 260: ...General Procedures and Functional Checks 4 74 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 4 7 Site Log Table 4 6 Site Log DATE SRVICE PERSON PROBLEM COMMENTS ...

Page 261: ... Trainer 4 8 1 Overview My Trainer provides a quick guide to operate the system To access My Trainer 1 Press Alt H to enter My Trainer Or 1 Press Utility System User Configurable Key Check Enable Numeric Hot Key then set My Trainer in the Keyboard Key or User Defined Key Figure 4 61 Set My Trainer ...

Page 262: ...able option check Enable option key activation workflow Numeral key configuration User defined key configuration Creat preset Preset Archive and Restore Patient Archive and Restore Images Archival My preset Back up Resore The Patient Preset system Software Update Standby Mode Software version 3 Peripheral Connection Back panel ports Wired Connectivity Wireless Connectivity Bluetooth Connectivity C...

Page 263: ...ions 4 The highlighted subsection shows this subsection is currently opened and displayed on the right side 5 Exit Press this button to exit this interface 6 The left number shows the current page of the subsection The right number shows the total pages of the subsection 7 Illustration with graphic 8 Previous Next Home End icons 9 Step Description Table 4 7 Page turning Select the arrow to go to t...

Page 264: ...General Procedures and Functional Checks 4 78 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...

Page 265: ...1 5808768 100 English Rev 9 Chapter 5 Components and Functions Theory This chapter explains Versana Balance s system concepts component arrangement and subsystem functions It also describes the power distribution and the Common Service Desktop interface ...

Page 266: ...ry 5 2 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 5 1 Overview 5 1 1 Contents in this chapter 5 1 Overview on page 5 2 5 2 Block Diagram and Theory on page 5 3 5 3 Common Service Desktop on page 5 5 ...

Page 267: ...ystem can be used for 2D Gray Scale 2D Color Flow imaging M Mode Gray Scale imaging Color M Mode Doppler Different combinations of the above Signal flow from the Probe Connector Panel to the Front End to the Mid Processors and Back End Processor and finally to the monitor and peripherals System configuration is stored on a hard disk drive and all necessary software is loaded from the hard disk dri...

Page 268: ...which is located at the bottom side of the machine The top modules include Keyboard Speaker Monitor 17 3 or 21 5 inch and optional peripherals AC DC printer ECG DVD and Gel warmer The internal cage has 4 PWAs CWI MST PIB and CWD optional System FANs are assembled in the Box IODKG board is fixed on the mechanical frame this is the power and I O signals connection of internal cage 4D module is mount...

Page 269: ...ss level The access level is determined by the user profile as well as the service options enabled on the Versana Balance Basic view is the standard view restricted only by the user through the user profile settings Administrator default user has access to the Service Desktop Any user with local Service access in their user profile can have access to this view Class C view is the view enabled by t...

Page 270: ...Components and Functions Theory 5 6 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...

Page 271: ...asic Service Manual System view 6 1 5808768 100 English Rev 9 Chapter 6 Service Adjustments This chapter describes how to test and make adjustments to the Versana Balance You can use these to test the system for errors ...

Page 272: ...nts 6 2 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 6 1 Overview 6 1 1 Contents in this chapter 6 1 Overview on page 6 2 6 2 Preset Region on page 6 3 6 3 Monitor Adjustments on page 6 5 ...

Page 273: ...sets are supported User is allowed to selection region presets according to where the system is used with service support Table 6 1 Preset Region Region Preset Region USA Canda and Latin America USA_LA Preset Europe EU Preset China China Preset APAC Asia Preset South Asia India Preset Middle East Africa and other countries EAGM Preset ...

Page 274: ...y System General select the correct region from Preset Region restart needed refer to Figure 6 1 on page 6 4 Figure 6 1 Region Preset The window below will display after the region being selected Select Ok refer to Figure 6 2 on page 6 4 Figure 6 2 Quesiton After Ok is selected the window below will display Select Ok and then restart the system Figure 6 3 Restart the system ...

Page 275: ...and adjust the scanner These tests are optional You may use them to check the system for errors 6 3 2 Monitor Adjustments Please refer to User Manual for how to adjust the Monitor Position Brightness and Contrast To adjust the brightness and volume 1 On the alphanumeric keyboard adjust brightness with Ctrl Up Down keys adjust volume with Ctrl Left Right keys Figure 6 4 Monitor Adjustment ...

Page 276: ...o adjust the Color Temperature Contrast Brightness and LED Light To adjust the color temperature press Standard Brown or Blue to choose the color temperature The chosen color temperature displays in the Color Temp area Figure 6 6 Color Temperature To adjust the Contrast Press Set to choose the adjustment button hold down the Set key and move the trackball to move the adjustment button Move the adj...

Page 277: ...the right to increase the brightness Figure 6 8 Brightness To adjust the LED Light at the bottom of the Monitor Press Set to choose the adjustment button hold down the Set key and move the trackball to move the adjustment button Move the adjustment button to the left to decrease the LED brightness or move the adjustment button to the right to increase the LED brightness Figure 6 9 LED Brightness 3...

Page 278: ...Service Adjustments 6 8 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...

Page 279: ...oting This chapter describes how to setup Versana Balance and run the tools and software that help maintain image quality and system operation Very basic host system and board levels are run whenever power is applied Some Service Tools may be run at the application level However most software tests are required ...

Page 280: ...9 7 1 Overview 7 1 1 Contents in this chapter 7 1 Overview on page 7 2 7 2 Gathering Trouble Data on page 7 3 7 3 Screen Capture on page 7 5 7 4 System Warning Error and Logs on page 7 9 7 5 Common Service Desktop on page 7 12 7 6 Network and Common Diagnostics on page 7 34 7 7 Troubleshooting on page 7 51 ...

Page 281: ...rer for analysis There are different options to acquire this data that would give different results 7 2 2 Collect Vital System Information The following information is necessary in order to properly analyze data or images being reported as a malfunction or being returned to the manufacturer Product Name Versana Balance From the Utility System About screen Applications Software Software Version Sof...

Page 282: ...nitor system presets and several log files in a date and time stamped zip file NOTE This function may also be used to make a Print Screen This Alt D function is available at all times When Alt D is pressed a menu box appears that allows for a place to enter a description of the issue a checkbox to indicate a System lockup a choice to Export a pre formated CD R DVD R or save to the Export directory...

Page 283: ...ished by first saving the image s to the clipboard using a Store Key 7 3 1 Capturing a Screen The following is a generic process to capture any screen from the scanner 1 Navigate to and display the image screen to be captured 2 Press Store This will place a snapshot of the screen on the clipboard displayed at the left side of the scan image display Figure 7 2 Select Image to Capture 3 Select and h...

Page 284: ... image screen Figure 7 3 Menu Save As 5 A Save dialog box will be opened Choose the archive location to save image on the USB Drive or CD DVD Figure 7 4 Save Dialog Box NOTE Click Save Transfer To CD DVD if the archive location is DVD CD Click Save if the archive location is USB NOTE It is better to save the image in Jpeg format Image of this format can be easily reviewed in the computer ...

Page 285: ...ey in the system s USB port 2 Press Prtsc key on the control panel the whole screen is captured 3 Press Ctrl Alt Delete the Start Task Manager dialog is displayed NOTE It is also available to Exit to Windows and save the image on the system or removal media For how to Exit to Windows please refer to Proprietary Service Manual 4 In Windows Task Manager select File New Task Run Figure 7 5 Windows Ta...

Page 286: ...lance Basic Service Manual 5808768 100 English Rev 9 7 3 2 Capturing a Screen with Service Key continued 6 The paint screen is displayed press Ctrl V to paste the captured screen And then save the image in the appropriate destination Figure 7 7 Save Image ...

Page 287: ...g Figure 7 8 Temperature Warning Cause CPU temperature exceeds threshold 95 degrees What to do shut down the system and clean the filter 7 4 2 Temperature exceeds threshold Figure 7 9 Temperature exceeds threshold Cause CPU temperature exceeds threshold 100 degrees and therefore system must be shutdown immediately What to do shut down the system and clean the filter ...

Page 288: ...t down the system turn OFF the circuit breaker and then reboot the system 7 4 4 Hardware configuration error Figure 7 11 Hardware configuration error Cause Hardware s is not detected as valid system System is able to boot up but not able to scan What to do 1 Press OK and reboot the system 2 If the problem persists shut down the system turn OFF the circuit breaker and then reboot the system 3 if th...

Page 289: ... 100 English Rev 9 7 4 5 System error Figure 7 12 System error Cause Hardware s is not detected as valid system System is able to boot up but not able to scan What to do 1 Press OK turn off the system and then reboot it 2 If the problem persists shut down the system and analyze the log files ...

Page 290: ...level provides limited access to Service desktop widgets and utilities Service Expert Pro and Advanced access Class C Local Depending on the purchase level includes an option string to control access GE Service access Class M and an SSA key For users with local Service Access privileges this level provides unrestricted access to all Service desktop widgets and utilities Remote access a user remote...

Page 291: ...p is allowed but user operation of the Versana Essential may be limited When Disruptive mode is Off some service functionality on the Service desktop is not available and user operation of the Versana Essential is normal Additionally the ability to enable Disruptive mode depends on the logged in user Local user a user locally logged into the machine will be able to set the Versana Essential to Dis...

Page 292: ...ccess Class A these are the available options HOME Utilities Change Password Data Transfer Delete Files Gather Logs Network Capture SSA License Thirty Party Licenses Options Agent Configuration With Service Advanced Class C these are the available options NOTE With a Class C license options display according to these purchased level of access HOME Diags Run Diags Diag History Utilities Change Pass...

Page 293: ...lus Service PRO Class C the probe assessment tool ePAT diagnostic is added to the Service Advanced and Service Expert options listed With GE Service access Class M and an SSA key these are the available options HOME Diags Run Diags Diag History Utilities Change Password not available through a remote connection Checkpoints Clean Userdefs Data Transfer Delete Files Disk Defragment not available thr...

Page 294: ...pending upon the purchased service level Figure 7 13 Home with Class C and Class M Access For more information see 7 5 5 1 System Information on page 7 17 7 5 5 2 Software Status on page 7 19 7 5 5 3 System Status on page 7 20 7 5 5 11 Disk Drive Space on page 7 29 7 5 5 12 Network Configuration on page 7 31 7 5 5 13 Connected Probes on page 7 33 ...

Page 295: ...System Information is available to all service class licenses To access System Information navigate to Utility Service Home Figure 7 14 System Information This table shows all the elements available on System Information with descriptions Table 7 1 System Information Element DESCRIPTION CRM Number Customer Relationship Management CRM number System identifier assigned to the customer unit by the re...

Page 296: ... not running or has not been configured Agent CRM Verified CRM verified status of the agent Valid values are Yes The agent is verified in the back office No The agent is not verified in the back office Not Available The agent is not running or has not been configured Model Number GE part number for the Versana Essential The same number as listed on the rating plate Serial Number Serial number of t...

Page 297: ...ble 7 2 Software Status Element DESCRIPTION System Date Current date in the format day month date year System Time Local time based on the last time the system desktop was refreshed in the format hh mm ss Application Installation Date Date the application software was built The application software includes the Versana Essential product specific software Base Image Installation Date Date the base ...

Page 298: ...ormation on System Status is available to Class C and Class M licenses To access System Status navigate to Utility Service Home Figure 7 16 System Status This table shows all the elements available on System Status with descriptions Table 7 3 System Status Element DESCRIPTION Hardware Configuration Displays the contents of the hardware configuration file Temperature Displays the temperature monito...

Page 299: ...ng or error using the standard colors and icons Includes voltage out of spec events including an overall count of the event warnings and errors for the last 30 days or last status checkpoint whichever is sooner System On Time Displays the time the Versana Essential was turned on Time Since Last Reboot Displays the time the Versana Essential was last rebooted Table 7 3 System Status ...

Page 300: ...rdware Configuration navigate to Utility Service Home and then under System Status select Hardware Configuration Figure 7 17 Hardware Configuration This table shows all the elements available on Hardware Configuration with descriptions For more information see 7 5 5 3 System Status on page 7 20 7 5 5 Home on page 7 16 Table 7 4 Hardware Configuration Element DESCRIPTION Component Hardware componen...

Page 301: ...oubleshoot problems with monitored FRUs and the fans Specifically use these pages FRU Status Graphs To access Temperature navigate to Utility Service Home and then under System Status select Temperature For more information see 7 5 5 6 FRU Status on page 7 24 7 5 5 7 Graphs on page 7 25 7 5 5 3 System Status on page 7 20 7 5 5 Home on page 7 16 ...

Page 302: ...FRU Status Element DESCRIPTION FRU Status Summary Number of the FRUs being monitored FRU Status Details Name Name of the FRU ETX3 Represents the ETX 64 transmitter board ETX4 Represents the ETX 128 transmitter board Status Status of the FRU Valid values are Normal Indicates that the FRU is operating within the allowable range Warning Indicates that the FRU is operating close to the limit of the al...

Page 303: ...hs displays trend graphs for selected elements which have been selected as key indicators of overall temperature status inside the card rack To access this page under System Status select Temperature and then select Graphs Figure 7 19 Graphs For more information see 7 5 5 5 Temperature on page 7 23 7 5 5 Home on page 7 16 ...

Page 304: ...s with monitored FRUs and the AC voltage of the Versana Essential Specifically use these pages FRU Status AC Voltage To access Voltage navigate to Utility Service Home and then under System Status select Voltage For more information see 7 5 5 6 FRU Status on page 7 24 7 5 5 10 AC Voltage on page 7 28 7 5 5 3 System Status on page 7 20 7 5 5 Home on page 7 16 ...

Page 305: ...information see 7 5 5 8 Voltage on page 7 26 7 5 5 Home on page 7 16 Table 7 6 FRU Status Element DESCRIPTION Name Name of the FRU Status Status of the voltage for the FRU Valid values are Normal Indicates that the fan is within the allowable range Warning Indicates that the voltage is close to the limit of the allowable range Error Indicates that the voltage is outside the allowable range Lower L...

Page 306: ...oltage AC Voltage graphically displays the voltage input over a period of time to help identify instabilities or fault conditions over time To access this page under System Status select Voltage and then select AC Voltage Figure 7 21 AC Voltage For more information see 7 5 5 8 Voltage on page 7 26 7 5 5 Home on page 7 16 ...

Page 307: ...ze Orange Available free space is more than 10 and less than 20 of the total size Green Available free space is more than 20 of the total size The information on Disk Drive Space is available to Class C and Class M licenses To access Disk Drive Space navigate to Utility Service Home Figure 7 22 Disk Drive Space This table shows all the elements available on Disk Drive Space with descriptions Table...

Page 308: ...rvice configuration Misc Available free space in GB E Drive E partition shows the graphical representation of the following Printer spooler Clipboard Dicom spooler Misc Available free space in GB F Drive F partition shows the graphical representation of the following Serial Number Available free space in MB Z Drive Z partition shows the graphical representation of the following Package repository ...

Page 309: ...o view network wired and wireless information the full ipconfig details for the network configured with the Versana Essential The information on Network Configuration is available to Class C and Class M licenses To access Network Configuration navigate to Utility Service Home Figure 7 23 Network Configuration Figure 7 24 Network Configuration with More Details ...

Page 310: ...dress Local IP address for the wired network connection lpV6 Address Local IP address for the wired network connection Subnet Mask Local subnet mask for the wired network Default Gateway Default gateway for the wired network MAC Address Address for the MAC for the wired network Speed Mbps Speed of the wireless connection Wireless Connection IP Address IP address for the wireless network connection...

Page 311: ...ervice Home Figure 7 25 Connected Probes This table shows all the elements available on Connected Probes with descriptions For more information see 7 5 5 Home on page 7 16 Table 7 9 Connected Probes Element DESCRIPTION Active Probe Temperature Celsius When available temperature of the active probe Not all probes report temperature The most common probe to report temperature is the TEE probe Probe ...

Page 312: ...8 100 English Rev 9 7 6 Network and Common Diagnostics 7 6 1 Network Configuration 7 6 1 1 Wire LAN Network 1 Connect system with network 2 Enter Utility Connectivity TCP IP in IP settings window check Enable DHCP and select the proper network speed in Network Speed Figure 7 26 Enable DHCP ...

Page 313: ...t static address in IP Address box Subnet Mask and Default Gateway box In Network Speed choose the proper speed available Figure 7 27 Network Settings 3 Select Save and a popup window displays Select OK to restart the system and activate the changes Figure 7 28 System Restart inquiry dialog 4 After the system restarts the network icon on the right top of the screen shows that the network is availa...

Page 314: ...etwork the operator must login as administrator 1 Connect the wireless adapter in the USB port 2 Enter Utility Connectivity TCP IP press Configuration 3 Double click Wireless network you chosen or click the Connect at the left bottom of screen Figure 7 30 Wireless Network Conection 4 Input Network Key and Confirm Network Key then click Connect Figure 7 31 Connection Status ...

Page 315: ...LAN Connection 7 6 2 Remote Access Remote Access is a feature designed to enable OLE s access to customer s desktop remotely service engineers don t have to be on site to connect the physical dongle to exit to desktop it s doable remotely by using this feature 1 In the server side type the CRM No of the system which the OLE would remotely connect to and select Get Started NOTE Remote FFA link http...

Page 316: ...8768 100 English Rev 9 7 6 2 Remote Access continued 2 Select Connect Then the Connect page is displayed Figure 7 34 Connect Page 3 Select HTTPS to Connect Then the OLE is remotely connected to the system Figure 7 35 Select HTTPS to Connect NOTE RDP is not available in Versana Essential ...

Page 317: ...ase delete the added service option key when your service work is done Figure 7 36 Add Service Option Key 5 Enter Utility Disruptive Mode Utility select Enable Figure 7 37 Enable Disruptive Mode 6 If we want to see the Scan screen or have control of the unit we have to go to Virtual Console Observation and start it Enter Utility Virtual Console Observation select Start Figure 7 38 Start VCO ...

Page 318: ...Basic Service Manual 5808768 100 English Rev 9 7 6 2 Remote Access continued 7 Select Desktop to Connect Then the OLE is remotely connected to the system Figure 7 39 Select Desktop to Connect NOTE You need to reboot the system before clinical scanning is resumed ...

Page 319: ...End Interface FPGA Test reads the version of the GFE FPGA MST Fixed Demodulator Test MST Fixed Demodulator signal path test DSP Master Clock Check checks DSP Master Clock MST Swept Demodulator Long Test MST Temperature Test MST Voltage FPGA Internal Memory Test NOTE The FPGA Internal Memory test may fail if it is performed with other tests at the same time FPGA Version 7 6 3 2 CWI board HV STOP Te...

Page 320: ...test is successful you will see a brief video clipo with audio For more information about the test click More Information Click Pass if the test successfully reproduces the video clip Click Fail if the test is unable to successfully reproduce the video clip Click Cancel button to quit the test without recording a test result Keyboard Press each key on the keyboard and it will be added to the Histo...

Page 321: ... verifying the monitor color depth capacity If the colors in the color spectrum do no blend smoothly together a problem may exist with the monitor color depth Use the graduated horizontal and vertical alignment bars to determine the monitor resolution capabilities The better you can discern individual lines as they move closer together the higher the resolution capabilities of the monitor The Soli...

Page 322: ...rection the wheel is being rotated Clicking the wheel will flash the picture of the mouse in the Mouse Status Test area The Drag and Drop Test verifies a mouse can successfully perform drag and drop operations Left click the picture of the CD and drag is onto the picture of the drive If successful the picture will change The Double Click Test verifies a mouse can successfully perform double click ...

Page 323: ...ew battery shall be actived while start the system Press the Test button the LED light shows battery life NOTE New battery shall be actived by starts system or the LED lights is off while the user press Test Table 7 10 Fuel gauge LED indication SOC LED1 LED2 LED3 LED4 0 25 ON OFF OFF OFF 26 50 ON ON OFF OFF 51 75 ON ON ON OFF 76 100 ON ON ON ON ...

Page 324: ...Probe diagnostics is available to Class C Service Pro license 1 Check that the probe to be tested is thoroughly clean and dry Connect it to the probe port on the scanner then hold the probe in the air ready for testing NOTE The probe assessment is only available for the probe connected in the first probe port the leftmost probe port Figure 7 40 The first probe port NOTE Prior to inserting the prob...

Page 325: ...he test proceeds the name of the test currently in progress is displayed in the Selected Diagnostics field As the testing sequence progresses the progress bar in the Total Progress field will advance to reflect the test progress 4 At any stage press Stop or Reset button if required 5 When the probe diagnostics is completed there will be Pass Fail information listed in the Diognostic Results Summar...

Page 326: ...ports to ensure the probe is fully functional and has no damaged elements go to In the Insite ExC Service Desktop Diags Diags History to check the probe diagnostic results 7 All the probe diagnostics you have run will be displayed in Runs field Select one and press Get History button the corresponding reports will be shown in the Diagnostic Results History field ...

Page 327: ...768 100 English Rev 9 7 6 3 6 1e PAT continued 8 Press Details button if you want to see the detailed Reports of the selected diagnostic NOTE The above detailed information is just for reference and not used to decide probe defect or not CAUTION Reboot the system after the probe diagnostics ...

Page 328: ... 8 Restart the system after diagnostics Always shutdown the system and reboot after a diagnostics session Table 7 11 Supported probes Item Probe Name HCAT 1 4C RS H4000SR 2 8C RS H40402LS 3 E8C RS H40402LN 4 E8Cs RS H48062AF 5 3Sc RS H45041DL 6 6S RS H45021RP 7 12L RS H40402LY 8 LK760 RS H44901AF 9 RAB2 6 RS H48681WR 10 L6 12 RS H48062AC ...

Page 329: ...xist failure or its related cable fail 3 CWI PWA failure No any light Blink low Blink low 1 KBD Cable Connection failure 2 IDOKG PWA failure 3 KBD PWA failure Power on button pressed Green ON NA Blink low ON This is correct status White Blink low Blink low 1 KBD Cable Connection failure 2 IODKG PWA failure 3 KBD PWA failure 4 CWI PWA failure NA Blink high Blink high CWI PWA failure CWI power have ...

Page 330: ...Diagnostics Troubleshooting 7 52 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...

Page 331: ...ew 8 1 5808768 100 English Rev 9 Chapter 8 Replacement Procedures This chapter describes how to remove and install or replace modules and subsystems in the Versana Balance It also includes instructions for installing and re installing the software ...

Page 332: ...alance Basic Service Manual 5808768 100 English Rev 9 8 1 Overview 8 1 1 Contents in this chapter 8 1 Overview on page 8 2 8 2 Warnings and important information on page 8 3 8 3 Disassembly Re assembly on page 8 5 8 4 Loading the software on page 8 9 ...

Page 333: ...ors to discharge as there are no test points to verify isolation 6 Remove disconnect the battery if present Ultrasound System components may be energized WARNING Because of the limited access to cabinets and equipment in the field placing people in awkward positions GE has limited the lifting weight for one person in the field to 16 KG 35 LBS Anything over 16 KG 35 LBS requires 2 people WARNING DO...

Page 334: ...ken or shipped from a clinic or site for example body coils or an ultrasound probe The purpose of the regulation is to protect employees in the transportation industry as well as the people who will receive or open this package NOTE The US Department of Transportation DOT has ruled that items that were saturated and or dripping with human blood that are now caked with dried blood or which were use...

Page 335: ...and Caution WARNING ONLY QUALIFIED SERVICE PERSONNEL SHOULD REMOVE ANY COVERS OR PANELS ELECTRICAL HAZARDS EXISTS AT SEVERAL POINTS INSIDE BECOME THOROUGHLY FAMILIAR WITH ALL HAZARDOUS VOLTAGES AND HIGH CURRENT LEVELS TO AVOID ACCIDENTAL CONTACT CAUTION Do wear the ESD wrist strap when you work on live circuits and more than 30V peak is present ...

Page 336: ...river 4 screw 5477414 8 Screw DIN 965A M4x10 Common Phillips Screwdriver 5 screw 5439265 51 Screw M4X10 Common Phillips Screwdriver 6 screw 5495588 3 Screw M3X6 CSK Common Phillips Screwdriver 7 screw 5138465 3 Screw FH M2 5X5 NL Common Phillips Screwdriver 8 screw 5495588 7 Screw M3X6 CSK Common Phillips Screwdriver 9 screw 5477414 5 ScrewDIN965AM4X10 Common Phillips Screwdriver 10 screw 2327785 ...

Page 337: ... English Rev 9 8 3 3 Overview of Versana Balance Figure 8 1 System Overview 1 1 Monitor Assy 2 Keyboard Assy 3 Body Assy 4 Base Assy 5 KBD Speaker Cover for Versana Essential 6 Probe holder for Versana Essential 7 Gel holder for Versana Essential 8 Body Top Cover Assy for Versana Essential ...

Page 338: ...ocedures 8 8 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 8 3 3 Overview of Versana Balance continued Figure 8 2 System Overview 2 1 Monitor Assy 2 Keyboard Assy 3 Body Assy 4 Base Assy ...

Page 339: ...es Move the images to a remote server or to removable media For instructions please see Disk management in the Basic User Manual User Guide CAUTION An error or a power loss may occur Always backup the Patient Archive and the Presets System Configurations before loading the software In order to complete a successful restore of the Patient Database as needed after a hard disk replacement or if all t...

Page 340: ...er loss may occur Always backup the Patient Archive and the Presets System Configurations before loading the software In order to complete a successful restore of the Patient Database as needed after a hard disk replacement or if all the content on the hard disk has been erased the images must be moved away from Versana Balance before doing backup of the Patient Database Depending on the location ...

Page 341: ...n this manual are only for illustrational purposes Actual screen output may differ with different users systems NOTE For the upgrade option Load the complete disk or Load the bootable C partition only the information for Computer name and IP setting will be lost Before upgrade backup these information CAUTION An error or a power loss may occur It is considered to be best practice to always keep a ...

Page 342: ...ectivity TCP IP Refer to Table 8 2 on page 8 12 If Enable DHCP is not selected record all the information about IP setting Refer to a in Figure 8 3 on page 8 12 If Enable DHCP is selected only record Computer name and Network Speed Refer to b in Figure 8 3 on page 8 12 Figure 8 3 Record IP Setting Table 8 2 Record Table Item Name Setting Computer Name IP Address Subnet Mask Default Gateway Network...

Page 343: ...em view 8 13 5808768 100 English Rev 9 8 4 7 Data Backup continued 2 Record the installed option keys in Utility Admin System Admin Figure 8 4 Option Key 3 Insert the backup media Go to Utility System Backup Restore Media to select the media Figure 8 5 Media Menu ...

Page 344: ...Defined Configuration and Service under Backup by placing a check mark in front of them Then select Backup to backup the information Figure 8 6 Backup Menu 5 Select OK to backup the system information when the following pop up warning windows display NOTE After Patient Archive User Defined Configuration and Service backup remove all the external USB devices Figure 8 7 Backup Confirmation message ...

Page 345: ...a Balance Basic Service Manual System view 8 15 5808768 100 English Rev 9 8 4 7 Data Backup continued 6 Go to Utility System General record the Preset Region and the Language Then select Regional Options Figure 8 8 Preset region ...

Page 346: ...ic Service Manual 5808768 100 English Rev 9 8 4 7 Data Backup continued 7 In Format tab record the Format In the Location tab record the current location And in the Administrative Change system locale record current system locale Figure 8 9 Region and Language ...

Page 347: ... 8 Press Patient key on the control panel and then select Data Transfer Select the task as Export and specify the destination to backup the patient information and images Figure 8 10 Data Transfer 9 Select Select All and then select Transfer to backup all the patient information and images Figure 8 11 Export Patient Information ...

Page 348: ...ase change system language to English refer to Figure 3 70 on page 3 77 Otherwise there will be garbage on the system after software reload loading There is one method to load the system software Load the system software with USB memory stick NOTE Finding the system software USB memory stick by removing the body left cover WARNING While the software install procedure is designed to preserved data ...

Page 349: ...rily pressing the Power On Off Switch Then select Shutdown in the System Exit Window NOTE If the system does not shutdown normally hold down the Power On Off Switch until the light turns off 3 Power on the system and it will detect the USB memory stick automatically 4 Select the option Load the complete disk or Load the bootable C partition only for software upgrade Or select Exit to exit the upgr...

Page 350: ... is recommended for application software upgrade or reload The software upgrade kit will automatically detect if the system compatible with this function and complete upgrading NOTE If the current system base image does not support the application version of the upgrade USB disk a message will be displayed on the screen and cancelled upgrading automatically 5 If Load the complete disk is selected ...

Page 351: ... 8 1 Loading the System Software with USB memory stick continued 6 System USB memory stick will be loading Wait for the software installation to complete Status bar on the screen indicates the progress about 30 minutes Figure 8 14 Loading Process WARNING D Do not interrupt the software loading at any time ...

Page 352: ...isplay upgrading result and shutdown automatically within 30 seconds Or click the Shutdown in the screen to shut down the system immediately Figure 8 15 System upgrade complete If the upgrade fails select Exit to exit the upgrade process then remove the USB memory stick Insert the USB memory stick again and repeat the upgrade process from step 2 on page 8 19 Figure 8 16 System upgrade fail ...

Page 353: ... NOTE Ensure the USB memory stick is properly and securely connected Once the USB memory stick is accidentally disconnected from the system during the upgrading process the error message will pop up The volume for a file has been externally altered so that the opened file is no longer vaild Insert the USB memory stick again and restart the system to run the upgrading process from step 3 on page 8 ...

Page 354: ...er the software installation NOTE For R1 0 4 and higher selecting password policy level ADM password setting Disk Encryption setting System Password setting is required when turning on the system for the first time or after the software installation NOTE Software upgrade will cause password reset see Table 8 3 for more information NOTE Please save the system password properly User is required to p...

Page 355: ...would not hurt to disconnect the system from the network and remove all transducer NOTE Please ensure AC adapter is connected during system upgrade 1 Insert the USB memory stick labeled System Application Software to the system 2 Properly turn off the scanner by momentarily pressing the Power On Off Switch In System Exit window select Shutdown to shutdown the system NOTE If the system will not shu...

Page 356: ...Execute to continue Figure 8 18 Confirm Dialog NOTE All the patient data cannot be recovered after wipe process 6 The process may take twenty minutes or more Figure 8 19 Wiping Process 7 The system will shutdown automatically when the wiping progress completes NOTE As the SSD is empty after secure wipe the system cannot boot up The software should be loaded first after the wipe process ...

Page 357: ...n Versana Balance system and wait until system booting to scanning screen NOTE If selected to load C Disk only when loading the system software the system will display a screen to restore Computer name before entering the scanning screen 2 Press Utility on the control panel 3 Select the System About and check whether the software version is right Figure 8 20 Software version ...

Page 358: ...re loading completion please check the option strings to ensure that the options are activated and working 1 Reboot the system 2 Press Utility Admin the following dialog is displayed Select Acknowledge to continue Figure 8 21 Notification Window 3 Login to the Versana Essential for the first time Refer to4 2 5 Logging on to Versana Balance as ADM on page 4 12 ...

Page 359: ...8 100 English Rev 9 8 4 8 6 Option Strings Check continued 4 Enter Utility Admin System Admin ensure that all the installed option keys are displayed and the status of Options are valid The status Permanent means the option keys are activated and working Figure 8 22 Software Option ...

Page 360: ... system software loading completion please reload the correct preset region NOTE Refer to step 6 on 8 15 and step 7 on 8 16 for the system Region Preset and Language settings 1 When the system is powered on go to Utility System General Select Regional Options Figure 8 23 Preset Region 2 Under Formats select the desired language Figure 8 24 Formats selection ...

Page 361: ...ual System view 8 31 5808768 100 English Rev 9 8 4 8 7 Reload the Correct Preset Region continued 3 Under Location select the desired location Figure 8 25 Location selection 4 Under Administrative select Change system locale Figure 8 26 Location selection ...

Page 362: ...c Service Manual 5808768 100 English Rev 9 8 4 8 7 Reload the Correct Preset Region continued 5 Select Apply when below message displays Figure 8 27 Change Regional Options 6 Select the language under Current system locale then select OK Figure 8 28 Set Language ...

Page 363: ... Service Manual System view 8 33 5808768 100 English Rev 9 8 4 8 7 Reload the Correct Preset Region continued 7 Select Cancel not to restart the system Figure 8 29 Restart request 8 Select Close to close the window Figure 8 30 Installed service ...

Page 364: ...rect Preset Region continued 9 Select Cancel to return to system setting Figure 8 31 Installed service 10 In Utility System General select the language as desired and then select Save Figure 8 32 Language NOTE For R1 0 4 and higher keep Input Language the same as system language otherwise corrupted characters will be incurred ...

Page 365: ... 7 Reload the Correct Preset Region continued 11 Select Restart now to restart the system Figure 8 33 Add Input Language 12 When the system boots up the system appears in the selected language NOTE To have the settings take effect you MUST restart the system NOTE Press Alt Shift to change the input language ...

Page 366: ...y Connectivity TCP IP If the original selection is that the Enable DHCP is selected the selection is restored by default and the system will automatically get the IP address Figure 8 34 Enable DHCP If the original selection is that the Enable DHCP is not selected please uncheck Enable DHCP Input the information about IP setting which have been recorded Figure 8 35 Disable DHCP ...

Page 367: ...s Insert the media which is used to back up 4 Select System then select Backup Restore 5 In the Media field select the media Refer to Figure 8 5 on page 8 13 6 Restore user defined configuration There are 2 options If the user would restore all user defined configuration in the Restore field select User Defined Configuration Then select Restore button in the Restore field NOTE If the user requires...

Page 368: ...o continue Figure 8 38 Question Message If the user would not restore all user defined configuration in the Detailed Restore of User Defined field select the items the user would like to restore Then select Restore button in the Detailed Restore of User Defined field NOTE According to the requirements from the User restore the items in Detailed Restore of User Defined Figure 8 39 Detailed Restore ...

Page 369: ... process the following pop up message will display Press OK to continue Refer to Figure 8 40 on page 8 39 as an example NOTE How many warning message windows show up depends on how many items of Detailed Restore of User Defined are selected to restore Figure 8 40 Restore Warning Message 7 After restoring the User Defined Configuration the System will restart ...

Page 370: ... and Service under Restore field NOTE If the user selects Patient Archive the patient data will be restored but the exam images might be damaged thus unable to read NOTE If the user already restores the detailed User Defined Configuration in step 6 on 8 37 DO NOT select User Defined Configuration in this step Figure 8 41 Restore Menu 9 Select Restore Then the following pop up Warning message will ...

Page 371: ...g pop up Warning message will display then select OK to continue Figure 8 43 Question Message 11 During the restoring process the following pop up message will display Press Ok to continue Figure 8 44 Warning Message NOTE If User Defined Configuration is not selected to restore in step 8 on 8 40 the warning message b in Figure 8 44 on page 8 41 will not display ...

Page 372: ...store continued 12 Press Patient key on the control panel and then select Data Transfer Select the task as Import and select the source as where the patient information is exported to Figure 8 45 Data Import 13 Select Select All and then select Transfer to restore all the patient information and images Figure 8 46 Data Transfer ...

Page 373: ...uration Restore continued 14 Then the following pop up question message will display select YesToAll to continue Figure 8 47 Overwrite Question Message 15 The following pop up warning will display select Ok to continue Figure 8 48 Overwrite Warning 16 The overwrite process is completed Figure 8 49 Overwrite Process ...

Page 374: ...ation is displayed on the right top location of the screen About the probe specification for intended use on Versana Balance Plug in at least one of each type of the probes and check if each of the probes is recognized and the probe information is displayed correctly Figure 8 50 Probe identification 8 4 8 10 Peripheral Device Check Check to ensure that all the peripheral devices work properly For ...

Page 375: ...install any DICOM devices used by the customers and check to ensure these DICOM devices work properly The instruction about installing DICOM devices is not incorporated in this manual To access the instruction about installing DICOM devices please refer to another manual Basic User Manual Please use the latest revision of this document ...

Page 376: ...Replacement Procedures 8 46 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...

Page 377: ...Versana Balance Basic Service Manual System view 9 1 5808768 100 English Rev 9 Chapter 9 Renewal Parts This chapter lists the renewal parts available for the Versana Balance ...

Page 378: ...Renewal Parts 9 2 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 9 1 Overview 9 1 1 Contents in this chapter List of Abbreviations Renewal Parts Lists ...

Page 379: ... 9 1 List of Abbreviations ABBREVIATION DESCRIPTION 3D THREE DIMENSIONAL Assy ASSEMBLY FRU 1 Replacement part available in part hub FRU 2 Replacement part available from the manufacturer lead time involved KBD Keyboard Assy BnV Brightness and Volume MST Master Board CWI CPU Wukong IO Board PIB Probe Interface Board 3PP 3 Probe Port ...

Page 380: ...rvice Manual 5808768 100 English Rev 9 9 3 Renewal Parts Lists 9 3 1 Operator Console Assy The following figure illustrates what is the body front cover 1 body left cover 2 body back cover 3 body right cover 4 of the system Figure 9 1 Operator Console Assy ...

Page 381: ...Renewal Parts Lists Versana Balance Basic Service Manual System view 9 5 5808768 100 English Rev 9 9 3 1 Operator Console Assy continued Figure 9 2 Console Assy ...

Page 382: ...t Number Center Image Frequency MHz Replaced By Qty 700 4C RS 5488477 H4000SR 3 10 10 1 701 8C RS 5499508 H40402LS 6 5 20 1 702 E8C RS 5499516 H40402LN 6 5 20 1 703 E8Cs RS 5670375 H48062AF 2 75 20 1 704 3Sc RS 5433833 H45041DL 2 75 20 1 705 6S RS 5499316 H45021RP 4 5 20 1 706 12L RS 5499501 H40402LY 7 5 20 1 707 LK760 RS 5548914 H44901AF 7 15 20 1 708 RAB2 6 RS KTZ303982 H48681WR 3 3 10 1 709 L6 ...

Page 383: ...312AN SONY UPD25 Color Printer Brazil kit 9 5543406 H48492AZ BW PRINTER UP D898MD 10 5778615 H48052BG 898MD DC Printer 11 5816512 S H48342BP VSN B Cable for UP D898DC Printer 12 NA H48322BB Printer Starter Kit for 898DC 13 5151259 2 H48492AF SONY UP D898MD BW Printer USA Kit 14 5151261 2 H48492AG SONY UP D898MD BW Printer Europe Kit 15 5151262 2 H48492AH SONY UP D898MD BW Printer China Kit 16 5151...

Page 384: ...aptor 29 5449275 4 H48192BL Transcend TS8XDVDS K DVDRW kit 30 5434317 4 H48492AB 1TB mobile USB HDD CRU 31 5792464 S NA Isolation USB kit CRU System and Application Upgrade USB 32 5821414 3S NA Versana Balance R1 0 2 System and Application Upgrade USB 33 5821414 4S NA Versana Balance R1 0 3 System and Application Upgrade USB 34 5821414 5S NA Versana Balance R1 0 4 System and Application Upgrade US...

Page 385: ...76773 2 H48482AH AC Power Cord India CRU 4 5177195 2 H48482AC AC Power Cord Argentina CRU 5 5176907 2 H48482AG AC Power Cord UK CRU 6 5177154 2 H48482AD AC Power Cord Switzerland CRU 7 5177187 3 H48482AE AC Power Cord Australia CRU 8 5177146 2 H48482AL AC Power Cord USA CRU 9 5400868 2 H48482AN AC Power Cord Brazil CRU 10 5176753 2 H48482AJ AC Power Cord Israel CRU 11 5177126 2 H48482AB AC Power C...

Page 386: ...6736111 2 H48512AA PWR SPLY CRD JAPAN 17 6736112 2 H48512AB PWR SPLY CRD AFRICA 18 6736101 2 H48512AC PWR SPLY CRD S ARGENTINA 19 6736104 2 H48512AE PWR SPLY CRD CHINA 20 6736107 2 H48512AF PWR SPLY CRD UK IRELAND 21 6736108 2 H48512AG PWR SPLY CRD INDIA 22 6736110 2 H48512AH PWR SPLY CRD ITALY 23 6736115 2 H48532AY PWR SPLY CRD DENMARK HOSPITAL GRADE 10A 250V STRAIGHT 2 5M Table 9 5 Power Cords f...

Page 387: ... Estonian version 1 N 13 5808217 131 Versana Balance User Guide Slovenian version 1 N 14 5808217 140 Versana Balance User Guide Korean version 1 N 15 5808217 141 Versana Balance User Guide Chinese version 1 N 16 5808217 142 Versana Balance User Guide Swedish version 1 N 17 5808217 145 Versana Balance User Guide Russian version 1 N 18 5808217 150 Versana Balance User Guide Polish version 1 N 19 580...

Page 388: ...ce Release Notes Dutch version 1 N 44 5812352 127 Versana Balance Release Notes Brazilian Portuguese version 1 N 45 5812352 129 Versana Balance Release Notes Estonian version 1 N 46 5812352 131 Versana Balance Release Notes Slovenian version 1 N 47 5812352 140 Versana Balance Release Notes Korean version 1 N 48 5812352 141 Versana Balance Release Notes Chinese version 1 N 49 5812352 142 Versana Ba...

Page 389: ...rsion 1 N 64 5812352 175 Versana Balance Release Notes Latvian version 1 N 65 5812352 176 Versana Balance Release Notes Serbian version 1 N 66 5812352 177 Versana Balance Release Notes European Portuguese version 1 N 67 5812352 180 Versana Balance Release Notes Ukrainian version 1 N 68 5812352 181 Versana Balance Release Notes Indonesian version 1 N 69 5812352 183 Versana Balance Release Notes Vie...

Page 390: ...Renewal Parts 9 14 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 ...

Page 391: ...re and Maintenance This chapter describes Care and Maintenance on the Ultrasound system and peripherals These procedures are intended to maintain the quality of the Ultrasound system s performance Read this chapter completely and familiarize yourself with the procedures before performing a task ...

Page 392: ...10 2 10 2 Warnings on page 10 3 10 3 Why do maintenance on page 10 4 10 4 Maintenance task schedule on page 10 5 10 5 Tools required on page 10 7 10 6 System maintenance on page 10 11 10 7 Electrical safety tests on page 10 20 10 8 When there s too much leakage current on page 10 31 10 9 Inspection Paperwork on page 10 33 10 10 Electrical Safety Tests Log on page 10 35 ...

Page 393: ...RTS BE CAUTIOUS WHENEVER POWER IS STILL ON AND COVERS ARE REMOVED CAUTION Practice good ESD prevention Wear an anti static strap when handling electronic parts and even when disconnecting connecting cables CAUTION Do not pull out or insert circuit boards while power is on CAUTION Do not operate this Ultrasound system unless all board covers and frame panels are securely in place System performance...

Page 394: ...rganizations such as the American College of Radiology USA it is the customer s responsibility to have a quality assurance program in place for each Ultrasound system The program must be directed by a medical physicists the supervising radiologist physician or appropriate designee Routine quality control testing must occur regularly The same tests are performed during each period so that changes c...

Page 395: ...th knowledge of your Versana Balance and can best provide competent efficient service Contact GE for coverage information and or price for service The service procedures and recommended intervals shown in the Care and Maintenance Task Schedule assumes that you use your Versana Balance for an average patient load 10 12 per day and not use it as a primary mobile Ultrasound system which is transporte...

Page 396: ...Annually Peripheral Leakage Current Checks See Notes Twice Annually Surface Probe Leakage Current Checks See Notes Twice Annually Endocavity Probe Leakage Current Checks See Notes Quarterly Annually Surgical Probe Leakage Current Checks See Notes Quarterly Annually Measurement Accuracy Checks See Notes Twice Annually Functional Checks See Notes also after corrective maintenance Table 10 1 Customer...

Page 397: ... Wrench Open End 1 2 9 16 9 XL9975MM Xcelite hex Blade 3mm 9 45385 Pliers Arc Joint 7 inch 9 XL9976MM Xcelite hex Blade 4mm 9 45378 Pliers Slip Joint 9 XL9977MM Xcelite hex Blade 5mm 9 4518 Pliers Long Nose Miniature 9 XL991CM Handle 9 4518 Pliers Long Nose Miniature C2356E Screw starter Kedman Quick Wedge 9 44776 Ignition Wrench Set 10 pc BLBO Box 18 Compartment 9 44601 Wrench Adj 4 inch DWL4283T...

Page 398: ...x Blade 3 16 inch 9 4355 Flex Spinner 9 XL99764 Xcelite hex Blade 7 64 9 43523 Breaker 9 XL99964 Xcelite hex Blade 9 64 9 43531 6 inch Ext 9 XLM60 Mini screwdriver kit 9 65283 Case 8 5 in 4 5 in 2 in Deep 9 45072 Pliers 6 inch Diagonal 9 46696 Hex Keys 9 XL100X Wire Stripper Cutter 5 inch 100X 9 39829 Torpedo Level Magnetic 9 XL87CG Pliers very fine needle nose 87CG 9 38461 Hammer Ball Peen 4 oz 9...

Page 399: ...3 8 inch to 1 2 inch Adapter 9 42886 Punch Pin 1 4 inch 9 34374 3 8 inch Metric Socket Set 12 PT 9 42973 Cold Chisel 1 2 inch 9 44311 16mm Socket 12 pt 9 GH77 Center Punch Automatic 9 33485 Metal Socket Tray 9 GH890 File Handle Adj 9 33484 Metal Socket Tray 9 31276 File Round Bastard 8 inch 9 33484 Metal Socket Tray 9 31277 File Half Round Bastard 8 inch 9 52068 Tap and Drill Set 9 31263 File Flat...

Page 400: ...table wrist strap 3M 2214 Small adjustable wrist strap 3M 3051 conductive ground cord Anti Static Vacuum Cleaner 120V 230V Safety Analyzer The safety Analyzer tool should be calibrated and compliant with AAMI ESI 1993 or IEC 60601 or AS NZS 3551 QIQ Phantom RMI Grayscale Target Model 403GS NOTE The use of a Phantom is not required during Care and Maintenance Customer may use it as part of their Qu...

Page 401: ...n the Ultrasound system power on and verify that all fans and peripherals turn on Watch the displays during power up to verify that no warning or error messages are displayed Where applicable confirm that the battery is charged If no AC Input present use the internal battery 4 Probes Verify that the Ultrasound system properly recognizes all probes 5 Displays Verify proper display on the monitor 6 ...

Page 402: ...Probe Elements Perform an Element Test on each probe to verify that all the probe elements and system channels are functional 6 Applicable Software Options Verify the basic operation of all optional modes such as Contrast Check the basic Ultrasound system controls that affect each options operation 7 Xmit Recv Elements Use the Visual Channel Utility on the loop connect to verify that all system xm...

Page 403: ...or Printer Verify hardcopy output of the Color video page printer Clean heads and covers if necessary 4 DICOM Verify that DICOM is functioning properly Send an image to a DICOM device 5 ECG Verify basic operation with customer 6 Footswitch Verify that the footswitch is functioning as programed Clean as necessary 7 DVD Verify that the DVD is functioning properly Clean heads and covers if necessary ...

Page 404: ...s cleaner that has a hydrocarbon base such as Benzene Methy Alcohol or Methy Ethyl Ketone on monitor with the filter anti glare shield Table 10 10 Compatible Chemicals for Cleaning System Cabinet Operator Control Panel Main display Probe Holder Cleaning agents PDI Easy Screen Cleaning Wipe X X X X Wet Wipes X X X X 70 isopropyl alcohol X X X X Disinfectants 1 PDI Sani Cloth Plus X X X X Protex X X...

Page 405: ...blems while scanning 6 Control Panel Inspect keyboard and control panel Note any damaged or missing items 7 Control Panel Lighting Check for proper operation of all operator panel and Freeze Key light 8 Monitor Inspect the monitor Display for scratches and bad pixels Verify proper operation of Contrast and Brightness controls Where applicable confirm that the monitor arm allows swivelling the scre...

Page 406: ...ionally you can access the diagnostic software as described in Chapter 5 or 7 View the error logs and run desired diagnostics 10 6 4 1 View the Log 1 Review the system error log for any problems 2 Check the temperature log to see if there are any trends that could cause problems in the future 3 Check the Configuration Log update if needed ...

Page 407: ... equipment damage Failure to properly handle or maintain a probe may also void its warranty Any evidence of wear indicates the probe cannot be used Do a visual check of the probe pins and Ultrasound system sockets before plugging in a probe The Interoperative probes often have special considerations and individual probe user manuals For Interoperative probes also refer to their separate user manua...

Page 408: ... cloth CAUTION Do not submerge the probe above the probe as the strain relief is not sealed Do not allow fluid into or onto the connector of the probe CAUTION Take extra care when handling the lens face of the Ultrasound transducer The lens face is especially sensitive and can easily be damaged by rough handling NEVER use excessive force when cleaning the lens face WARNING To help protect yourself...

Page 409: ...lated to the duration of contact with the germicide Increased contact time produces a higher level of disinfection For information about probe disinfectants please refer to the latest version of the ultrasound system user manuals CAUTION Review the probe care card that is packed with each probe The following website contains the most current and up to date recommendations http www gehealthcare com...

Page 410: ... EVERY 12 MONTHS ACCORDING TO HISTORICAL DATA ONLY TRAINED PERSONS ARE ALLOWED TO PERFORM THE SAFETY INSPECTIONS MENTIONED ABOVE DANGER TO MINIMIZE RISK OF ELECTRICAL SHOCK ONLY TRAINED PERSONS ARE ALLOWED TO PERFORM THE ELECTRICAL SAFETY INSPECTIONS AND TESTS DANGER TO AVOID ELECTRICAL SHOCK THE ULTRASOUND SYSTEM UNDER TEST MUST NOT BE CONNECTED TO OTHER ELECTRICAL EQUIPMENT REMOVE ALL INTERCONNE...

Page 411: ...nspect the cables and strain relief at each end Inspect the transducer enclosure and lens for cracks holes and similar defects Test the system peripherals and probes for leakage current Excessive leakage current can cause injury or death in sensitive patients High leakage current can also indicate degradation of insulation and a potential for electrical failure Do not use probes or equipment havin...

Page 412: ...connect the battery if present Ultrasound System components may be energized CAUTION Compare all safety test results with safety test results of previously performed safety tests e g last year etc In case of unexplainable abrupt changes of safety test results consult experienced authorized service personnel or GE for further analysis Table 10 13 Chassis Leakage Current Limits Accessible Metal Surf...

Page 413: ...safety analyzer which should be calibrated and compliant with AAMI ESI 1993 or IEC 60601 or AS NZS 3551 Table 10 16 Equipment Type and Test Definitions Applied Parts AP Parts or accessories that contact the patient to perform their function For ultrasound equipment this includes transducers and ECG leads Type BF Body Floating or non conductive ultrasound probes which are marked with the man in box...

Page 414: ...d should be reported to the hospital immediately and the receptacle should not be used Figure 10 1 Typical alternate outlet tester NOTE No outlet tester can detect the condition where the Neutral grounded supply conductor and the Grounding protective earth conductor are reversed If later tests indicate high leakage currents this should be suspected as a possible cause and the outlet wiring should ...

Page 415: ...g to the exposed metal parts of the case The ground wire resistance should be less than 0 2 ohms Reference the procedure in the IEC60601 1 Figure 10 2 Ground continuity test 1 GROUND PIN 2 OHMMETER 3 Versana Balance 4 ACCESSIBLE METAL PART MONITOR HOUSING PEAR PANEL CONNECTOR ANY CASTER WHEEL SUPPORT DANGER ELECTRIC SHOCK HAZARD THE PATIENT MUST NOT BE CONTACTED TO THE EQUIPMENT DURING THIS TEST ...

Page 416: ...ard or a similar test instrument its power plug may be inserted into the wall outlet and the equipment under test is plugged into the receptacle on the panel of the meter This places the meter in the grounding conductor and the current flowing from the case to ground will be indicated in any of the current ranges The maximum allowable limit for chassis source leakage is shown in Table 10 13 on pag...

Page 417: ...le 10 13 on page 10 22 Record all data on the PM Inspection Certificate Table 10 17 Typical Data Sheet for enclosure Source Leakage Current Unit Power Tester Polarity Switch Tester Neutral or Ground Switch Test 1 Speaker Cover Test 2 Real Panel Metal Parts Optional Test 3 Optional Test 4 Enter Name of tested peripheral here ON NORM OPEN ON NORM CLOSED ON REV OPEN ON REV CLOSED OFF NORM OPEN OFF NO...

Page 418: ...voltage and test lead placement It is abnormal if no leakage current is measured If no leakage current is detected check the configuration of the test equipment 10 7 6 2 Tools For needed tools see 10 5 Tools required on page 10 7 DANGER DO NOT USE THE PROBE IF THE INSULATING MATERIAL HAS BEEN PUNCTURED OR OTHERWISE COMPROMISED INTEGRITY OF THE INSULATION MATERIAL AND PATIENT SAFETY CAN BE VERIFIED...

Page 419: ... 7 6 4 Meter Procedure Using Probe Adapter Follow the Safety Analyzer tool instruction to test each transducer for leakage current The electrical Safety Analyzer tool should be calibrated and compliant with AAMI ESI 1993 or IEC 60601 or AS NZS 3551 10 7 6 5 No Meter Procedure Using Probe Adapter Follow the Safety Analyzer tool instruction to test each transducer for leakage current The electrical ...

Page 420: ... Never switch the Polarity and the status of Neutral when the Ultrasound system is powered ON Be sure to turn the Ultrasound system power OFF before switching them using the POLARITY switch and or the NEUTRAL switch Otherwise the Ultrasound system may be damaged Table 10 18 Typical Data Sheet For Transducer Source Leakage Current Transducer Tested Unit Power Tester Power Polarity Switch Tester GRO...

Page 421: ... defective part Where applicable tighten all grounds Ensure star washers are under all ground studs Inspect wiring for bad crimps poor connections or damage Test the wall outlet verify it is grounded and is free of other wiring abnormalities Notify the user or owner to correct any deviations As a work around check the other outlets to see if they could be used instead NOTE No outlet tester can det...

Page 422: ...ure to enter the correct probe type in the appropriate space on the check list If excessive leakage current is slot dependent inspect the system connector for bent pins poor connections and ground continuity If the problem remains with the probe replace the probe 10 8 4 Peripheral Fails Tighten all grounds Ensure star washers are under all ground studs Inspect wiring for bad crimps poor connection...

Page 423: ... s y S e m a N r e m o t s u C Date Performed Warranty C ontract HBS System Type e t a D e r u t c a f u n a M r e b m u N l a i r e S r e b m u N l e d o M r e b m u N l a i r e S r e b m u N l e d o M t a m r o F n a c S y c n e u q e r F 1 e b o r P r e b m u N l a i r e S r e b m u N l e d o M t a m r o F n a c S y c n e u q e r F 2 e b o r P r e b m u N l a i r e S r e b m u N l e d o M t a m...

Page 424: ... e l p p o D O I l a n r e t x E n o i t c n u F e d o M F C s r o t c e n n o C d n a s e l b a C n o i t c n u F e d o M M Applicable Software Opti l a r e h p i r e P d e v o r p p A E G s n o s DVD RW Printer i l e b a L s n o i t p O e r a w d r a H e l b a c i l p p A ng see User Manual for Labeling Control Panel LCD Measurement Accuracy GE Approved Peripherals PHYSICAL IN ELECTRICAL SAFETY ...

Page 425: ...ct ground and wiring config System ground continuity Chassis source leakage current probe Chassis source leakage current wheel Chassis source leakage current monitor Patient lead source leakage lead to ground Patient lead source leakage lead to lead Patient lead source leakage isolation Peripheral 1 leakage current Peripheral 1 ground continuity Peripheral 2 leakage current Peripheral 2 ground con...

Page 426: ...are and Maintenance 10 36 System view Versana Balance Basic Service Manual 5808768 100 English Rev 9 Table 10 20 Electrical safety tests probes log Probe Max value allowed Max value measured OK Comments ...

Page 427: ...irements 2 3 console requirements 2 3 contact information 1 27 contents in this manual 1 3 conventions used in book 1 7 cooling 2 4 copyrights i 18 customer assistance 1 27 phone numbers 1 28 customer order verification 3 18 customer provided prerequisite 8 9 D damage in transportation 3 11 damage in transport i 16 dangerous procedure warnings 1 22 data network setup requirements 2 19 desirable fe...

Page 428: ...lity 5 3 hot or cold if the unit is very cold or hot 2 3 how often should maintenance tasks be performed 10 5 human safety 1 14 I icons 1 7 icons indicating a special procedure to be used 1 10 if the unit is very cold or hot 2 3 important precautions i 3 InSite network requirements 2 19 installation see system setup 3 1 installation warnings see setup warnings 3 3 introduction chapter 1 1 1 L labe...

Page 429: ...ication 3 20 returning shipping probes and repair parts 1 24 revision history i 1 S safety human 1 14 safety precaution messages 1 8 safety test overview 10 20 service safety considerations i 17 setup completion 3 19 preparations 3 18 reminders 3 3 setup time 3 3 setup warnings 3 3 shipping returning probes and repair parts 1 24 shock and tilt indicators position 3 9 shock indicator 3 7 site prepa...

Page 430: ...ments 3 20 verify customer order 3 18 verifying removable media 3 94 voltage settings 3 21 W warnings 10 3 dangerous procedures 1 22 receiving and unpacking 3 6 what is EMC 1 25 when there s too much leakage current 10 31 chassis fails 10 31 new unit 10 32 peripheral fails 10 32 probe fails 10 32 still fails 10 32 ...

Page 431: ...GE ...

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