15
User Guide
|
Warranty
TM3000
Truvitals Non-Touch 2-in-1 Thermometer
Warranty
LIMITED WARRANTY TO ORIGINAL CONSUMER
This Truvitals Non-Touch 2-in-1 Thermometer (“Product”), including any accessories
included in the original packaging, as supplied and distributed new by an authorized
retailer is warranted by C&A Marketing, Inc. (the “Company”) to the original consumer
purchaser only, against certain defects in material and workmanship (“Warranty”) as
follows:
To receive Warranty service, the original consumer purchaser must contact the
Company or its authorized service provider for problem determination and service
procedures. Proof of purchase in the form of a bill of sale or receipted invoice,
evidencing that the Product is within the applicable Warranty period(s), MUST be
presented to the Company or its authorized service provider in order to obtain the
requested service.
Service options, parts availability, and response times may vary and may change at
any time. In accordance with applicable law, the Company may require that you
furnish additional documents and/or comply with registration requirements before
receiving warranty service. Please contact our customer service for details on
obtaining warranty service:
866-883-0022
[email protected]
Shipping expenses to the Company’s Return Facility are not covered by this warranty,
and must be paid by the consumer. The consumer likewise bears all risk of loss or
further damage to the Product until delivery to said facility.
EXCLUSIONS AND LIMITATIONS The Company warrants the Product against
defects in materials and workmanship under normal use for a period of ONE (1)
YEAR from the date of retail purchase by the original end-user purchaser (“Warranty
Period”). If a hardware defect arises and a valid claim is received within the Warranty
Period, the Company, at its sole option and to the extent permitted by law, will either
(1) repair the Product defect at no charge, using new or refurbished replacement
parts, (2) exchange the Product with a Product that is new or which has been
manufactured from new or serviceable used parts and is at least functionally
equivalent to the original device, or (3) refund the purchase price of the Product.
A replacement Product or part thereof shall enjoy the warranty of the original Product
for the remainder of the Warranty Period, or ninety (90) days from the date of
replacement or repair, whichever provides you longer protection. When a Product or
part is exchanged, any replacement item becomes your property, while the replaced
item becomes the Company’s property. Refunds can only be given if the original
Product is returned.
This Warranty does not apply to:
(a) Any non-Truvitals Non-Touch 2-in-1 Thermometer product, hardware or
software, even if packaged or sold with the Product;
(b) Damage caused by use with non-Truvitals Non-Touch 2-in-1 Thermometer
products;
(c) Damage caused by accident, abuse, misuse, flood, fire, earthquake, or other
external causes;
(d) Damage caused by operating the Product outside the permitted or intended uses
described by the Company;
(e) Damage caused by third party services;
(f) A Product or part that has been modified to alter functionality or capability without
the written permission of the Company;
(g) Consumable parts, such as batteries, fuses, and bulbs;
(h) Cosmetic damage; or
(i) If any Truvitals Non-Touch 2-in-1 Thermometer serial number has been
removed or defaced.
This Warranty is valid only in the country where the consumer purchased the Product,
and only applies to Products purchased and serviced in that country.
The Company does not warrant that the operation of the Product will be uninterrupted
or error-free. The Company is not responsible for damage arising from your failure to
follow instructions relating to its use.
NOTWITHSTANDING ANYTHING TO THE CONTRARY AND TO THE MAXIMUM
EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY PROVIDES THE
PRODUCT “AS-IS” AND “AS-AVAILABLE” FOR YOUR CONVENIENCE AND THE
COMPANY AND ITS LICENSORS AND SUPPLIERS EXPRESSLY DISCLAIM ALL
WARRANTIES AND CONDITIONS, WHETHER EXPRESSED, IMPLIED, OR
STATUTORY, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, ACCURACY, AND
NON-INFRINGEMENT OF THIRD-PARTY RIGHTS. THE COMPANY DOES NOT
GUARANTEE ANY SPECIFIC RESULTS FROM THE USE OF THE PRODUCT, OR
THAT THE COMPANY WILL CONTINUE TO OFFER OR MAKE AVAILABLE THE
PRODUCT FOR ANY PARTICULAR LENGTH OF TIME. THE COMPANY FURTHER
DISCLAIMS ALL WARRANTIES AFTER THE EXPRESS WARRANTY PERIOD
STATED ABOVE.
YOU USE THE PRODUCT AT YOUR OWN DISCRETION AND RISK. YOU WILL BE
SOLELY RESPONSIBLE FOR (AND THE COMPANY DISCLAIMS) ANY AND ALL
LOSS, LIABILITY, OR DAMAGES RESULTING FROM YOUR USE OF THE
PRODUCT.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY
YOU FROM THE COMPANY OR THROUGH ITS AUTHORIZED SERVICE
PROVIDERS SHALL CREATE ANY WARRANTY.
IN NO EVENT WILL THE COMPANY’S TOTAL CUMULATIVE LIABILITY ARISING
FROM OR RELATED TO THE PRODUCT, WHETHER IN CONTRACT OR TORT OR
OTHERWISE EXCEED THE FEES ACTUALLY PAID BY YOU TO THE COMPANY
OR ANY OF ITS AUTHORIZED RESELLERS FOR THE PRODUCT AT ISSUE IN
THE LAST YEAR FROM YOUR PURCHASE. THIS LIMITATION IS CUMULATIVE
AND WILL NOT BE INCREASED BY THE EXISTENCE OF MORE THAN ONE
INCIDENT OR CLAIM. THE COMPANY DISCLAIMS ALL LIABILITY OF ANY KIND
OF ITS LICENSORS AND SUPPLIERS. IN NO EVENT WILL THE COMPANY OR
ITS LICENSORS, MANUFACTURERS AND SUPPLIERS BE LIABLE FOR ANY
INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR CONSEQUENTIAL
DAMAGES (SUCH AS, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF
PROFITS, BUSINESS, SAVINGS, DATA, OR RECORDS) CAUSED BY THE USE,
MISUSE, OR INABILITY TO USE THE PRODUCT.
Nothing in these terms shall attempt to exclude liability that cannot be excluded under
applicable law. Some countries, states, or provinces do not allow the exclusion or
limitation of incidental or consequential damages or allow limitations on warranties, so
certain limitations or exclusions may not apply to you. This warranty gives you specific
legal rights, and you may have other rights that vary from state to state or province to
province. Contact your authorized retailer to determine if another warranty applies.
