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19

Problem

Possible Causes

What To Do

Chlorine taste and/or

The ppm of chlorine in 

If the water supply contains

odor in the Reverse

your water supply exceeds

more than 2.0 ppm of

Osmosis product water

maximum limits and has

chlorine, additional

destroyed the Reverse

filtering of the water supply

Osmosis membrane.

to the Reverse Osmosis

is needed. Correct this

condition before doing

maintenance on the

Reverse Osmosis system.

The prefilter is no longer

Replace the Reverse

removing chlorine from

Osmosis membrane

the water supply.

cartridge, control, screen,

prefilter,  postfilter 

and batteries in the

electronic box.

Other taste and/or odor

High quality product water

This is normal.

may have a different taste 
than what you’re used to.

Postfilter needs to be

Replace the postfilter. 

changed.

If taste and odor persist,

replace the prefilter,

Reverse Osmosis

Reverse Osmosis

membrane cartridge

membrane cartridge,

needs to be changed.

flow control, screen 

and batteries in the

electronic box.

Contamination in

Use sanitizing procedures.

product water storage.

Replace the postfilter.

System makes product

This is normal.

Water flow rate will be 

water too slowly

lower than your regular 

faucet.

Water supply to the 

Increase water pressure,

Reverse Osmosis

precondition the water, 

system not within

etc., as needed to conform

specifications.

before doing maintenance

on the Reverse Osmosis

system.

Prefilter cartridge plugged

Replace the prefilter. If

with sediments.

rate does not increase,

replace the postfilter, 

Reverse Osmosis 

Reverse Osmosis

membrane plugged

membrane cartridge, 

with sediments.

flow control, screen 

and batteries in the

electronic box.

Customer Ser

vice

Tr

oubleshooting T

ips

Operating Instr

uctions

Safety Infor

mation

Summary of Contents for Smart Water PNRV18ZBB01

Page 1: ...ZWH01 PNRV18ZWW01 GE Appliances GE Answer Center 800 626 2000 Owner s Manual 7178919 Part No 215C1002P005 1 Pub No 49 5803 Osmosis Filtration System Reverse Faucet Base Tested and certified to ANSI NSF Standard 58 for TDS reduction ...

Page 2: ...ime you use your water system That s important because your new system will be part of your family for many years And we hope you will be part of ours for a long time to come We thank you for buying GE We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home 2 Important Staple sales slip or cancelled check here Proof of the original pu...

Page 3: ... in just a few minutes This Owner s Manual can tell you how You ll find many answers to common problems here If you review our chart of Troubleshooting Tips first you may not need to call for service at all Review the Section on Troubleshooting Tips If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back secti...

Page 4: ...is over the maximum 125 pounds per square inch install a pressure reducing valve in the water supply line to the Reverse Osmosis system Read the other limits pH water hardness etc in the Specification Guidelines This product reduces fluoride in drinking water Please consult your dentist if you have any questions WARNING Do not use with water that is microbiologically unsafe or of unknown quality w...

Page 5: ...k it Do not attempt to treat water over 100 F Do not install on HOT WATER The temperature of the water supply to the Reverse Osmosis system must be between the minimum of 40 F to the maximum of 100 F See the Specification Guidelines Do Not open the water supply saddle valve until the pipes have been flushed WARNING Discard all unused parts and packaging material after installation Small parts rema...

Page 6: ... pH limits pH 4 10 Percent rejection of TDS minimum new membrane 92 Chlorine removed maximum of 2 0 ppm by the Reverse Osmosis Prefilter regular replacement of the prefilter is required Chlorine will destroy the Reverse Osmosis membrane Feed water at 50 psig and 77 F with 750 ppm sodium chloride Quality water production amount of waste water and percent rejection all vary with changes in pressure ...

Page 7: ...es directly to the drinking water faucet or to the storage tank The system includes an electronic faucet assembly with an integrated water testing feature When water is taken from the faucet a green indicator light means removal is within the specified limits Prefilters and postfilters are replaceable cartridges The prefilter removes up to 2 ppm parts per million of chlorine while also filtering s...

Page 8: ...cartridge IMPORTANT See prefilter in the Care and Cleaning section Product Water Storage The storage area holds up to 1 9 gallons of product water The flexible bladder keeps water pressurized for fast flow to the faucet when drinking water is needed Check Valve A check valve is built into the bottom end of the Reverse Osmosis housing The check valve prevents a backward flow of product water from t...

Page 9: ...o the faucet product water goes to the postfilter The postfilter is also the activated carbon type sediment filter Any remaining tastes odors or sediments are removed from product water Clean high quality drinking water flows through the tubing and to the faucet See the Care and Cleaning section for location Flow Control The flow control regulates flow through the Reverse Osmosis cartridge to the ...

Page 10: ...s providing you with higher quality drinking water NOTE The green light may stop flashing when the supply of Reverse Osmosis water is nearly gone and flow from the Reverse Osmosis faucet decreases This is a normal condition Flashing Amber FILTER Light The prefilter and postfilter cartridges need replacing See the Care and Cleaning section Flashing Amber RO Light The Reverse Osmosis cartridge is no...

Page 11: ... are tightened Open the tank shutoff valve Turn on the water supply to the Reverse Osmosis system In about four hours pressure will start to build in the Reverse Osmosis system At that time carefully check all fittings and tubing connections for any water leaks Correct leaks if any are found Open the faucet to drain the storage tank CAUTION The Reverse Osmosis cartridge contains a food grade prese...

Page 12: ...r the prefilter cartridge the Reverse Osmosis cartridge and postfilter cartridge need replacement at certain intervals Use the following information to keep the Reverse Osmosis system properly serviced and maintained To signal correct replacement interval for prefilter postfilter and batteries the amber FILTER indicator light on the electronic faucet base will begin to flash after six months or 90...

Page 13: ...ucet and allowing water to run until it stops Remove the clamp retainers and clamp sections Separate the cap from the Reverse Osmosis housing no need to disconnect tubing and set aside NOTE If the cap o ring seal remained in the Reverse Osmosis housing replace it on the cap Lift the Reverse Osmosis cartridge and prefilter cartridge from the housing Separate and dispose of the prefilter cartridge b...

Page 14: ...ntinuing from Prefilter Replacement Procedure feedwater off pressure relieved Disconnect tubing at both ends See figure 1 page 9 Pull the filter from the holder and remove fittings from both ends Remove the protective cap and depress the vacuum relief valve stem allowing air to enter the tank Release the valve stem AFTER flow from the tank shutoff slows to a slight drip Replace the protective cap ...

Page 15: ...lled takes about four hours open the system faucet until the bladder is empty After about four of these drainings the system is ready to make product water for your use 5 4 3 2 1 Flow Control and Screen for the Reverse Osmosis Cartridge The flow control is vital for proper operation of the Reverse Osmosis cartridge The control keeps water flow through the cartridge at the proper rate to obtain the...

Page 16: ...sis system by doing the following Be sure the water supply to the Reverse Osmosis system is turned off and the Reverse Osmosis faucet is open Remove the clamp retainers and clamp sections Lift the cap from the Reverse Osmosis housing no need to disconnect tubing and move aside NOTE If the cap o ring seal remained in the Reverse Osmosis housing replace it on the cap Remove the Reverse Osmosis cartr...

Page 17: ...l bleach odor is gone Turn off the water supply to the Reverse Osmosis system Close the Reverse Osmosis faucet AFTER water flow stops Reconnect the postfilter replace a used filter to the Reverse Osmosis system a Do steps two and three b Replace the Reverse Osmosis cartridge and prefilter cartridge BE SURE YOU HAVE CLEANED YOUR HANDS WITH ANTI BACTERIAL SOAP c Do step six d Repeat the purging proc...

Page 18: ...mbrane is no Osmosis membrane Disregard initial or longer removing the cartridge flow occasional short periods required amount of control and screen of this flashing light total dissolved solids Water supply to the Increase water pressure Reverse Osmosis precondition the water system not within etc as needed to conform specifications before doing maintenance on the Reverse Osmosis system Reverse O...

Page 19: ...e Replace the postfilter changed If taste and odor persist replace the prefilter Reverse Osmosis Reverse Osmosis membrane cartridge membrane cartridge needs to be changed flow control screen and batteries in the electronic box Contamination in Use sanitizing procedures product water storage Replace the postfilter System makes product This is normal Water flow rate will be water too slowly lower th...

Page 20: ...cuum relief from the Reverse Osmosis the storage area for valve and allow the tank to faucet product water fill with air Water leaking from Drain side of faucet Inspect and eliminate faucet airgap hole airgap 3 8 tubing restriction of plug Refer to plugged restricted or Installation Instructions for incorrectly connected to proper drain connection the drain point Before you call for service ...

Page 21: ...Consumer Product Ownership Registration Important Mail Today GE Appliances Place in an envelope and mail to General Electric Company Warranty Registration Department P O Box 34070 Louisville KY 40232 4070 ...

Page 22: ...contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains informa tion you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It will help you operate your new appliance properly Ifyouhavequestions or need more information call the GE Answer Cen...

Page 23: ...lt your local or state consumer affairs office or your state s Attorney General For The Period Of GE Will Replace One Year Any part of the Reverse Osmosis Filtration System which From the date of the fails due to a defect in materials or workmanship original purchase During this full one year warranty GE will also provide free of charge all labor and in home service to replace the defective part S...

Page 24: ...ndividuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Par...

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