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49-2000316 Rev. 0
TROUBLESHOOTING
TIPS
Troubleshooting Tips ...
Before you call for service
Problem
Possible Cause
What To Do
Oven not clean after a
clean cycle
Oven controls improperly set.
See the Care and Cleaning section.
Oven was heavily soiled.
Clean up heavy spillovers before starting the clean cycle.
Heavily soiled ovens may need to self-clean again.
Strong “burning” or
“oily” odor emitting
from the vent
This is normal in a new oven and will
disappear in time.
To speed the process, set a self-clean cycle. See the
Care and Cleaning section. This is temporary.
Excessive smoking
during broiling
Food too close to burner element.
Lower the rack position of the food.
Oven door will not open
when you want to cook.
The oven door is locked because the
temperature inside the oven has not
dropped below the locking temperature.
Allow the oven to cool below the locking temperature.
"LOCK DOOR" flashes
in the display
The self-clean or steam-clean cycle has
been selected but the door is not locked.
Lock the oven door.
“F— and a number
or letter” flash in the
display
You have a function error code.
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Cancel/Off
pad. Allow the oven to cool for one
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code repeats, disconnect all power to the oven for at least
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error code repeats again, call for service.
Clock flashes due to a
power outage
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Reset the clock. If the oven was in use, you must reset
it by pressing the
Cancel/Off
pad, setting the clock and
resetting any cooking function.
Lock Controls or
Control Lockout feature
is activated
If
LOC ON
appears in the display, the range control is
locked. Turn this feature off to use the range. See the
Oven Controls section.
Burners do not light
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in the electrical outlet.
Make sure electrical plug is plugged into a live, properly
grounded outlet.
Gas supply not connected or turned on.
See the Installation Instructions that came with your
range.
A fuse in your home may be blown or
the circuit breaker tripped.
Replace the fuse or reset the circuit breaker.
Burner parts not replaced correctly.
See the Care and Cleaning of the range section.
Burner slots near the electrode, or the
round lighter port on the oval burner,
may be clogged.
Remove the burners and clean them. Check the electrode
area for burned-on food or grease. See the Care and
Cleaning of the range section.
Food residue on electrode
Lightly polish flat tip of electrode with nail file or
sandpaper until shiny.
Top burners do not
burn evenly
Improper burner assembly.
Make sure the burner caps are seated correctly. See the
Care and Cleaning of the range section.
Burner slots on the side of the burner may
be clogged.
Remove the burners for cleaning. See the Care and Cleaning
of the range section.
