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49-3000187  Rev. 2

CONSUMER SUPPORT

Consumer Support

GE Appliances Website

Have a question or need assistance with your appliance? Try the GE Appliances Website 24 hours a day, any day 
of the year! You can also shop for more great GE Appliances products and take advantage of all our on-line support 
services designed for your convenience. In the US: 

GEAppliances.com

.

In Canada: 

GEAppliances.ca

.

Register Your Appliance

Register your new appliance on-line at your convenience! Timely product registration will allow for enhanced 
communication and prompt service under the terms of your warranty, should the need arise. You may also mail in 
the pre-printed registration card included in the packing material. In the US: 

GEAppliances.com/register

.

In Canada: 

Prodsupport.mabe.ca/crm/Products/ProductRegistration.aspx

.

Schedule Service

Expert GE Appliances repair service is only one step away from your door. Get on-line and schedule your service at 
your convenience any day of the year. In the US: 

GEAppliances.com/service 

or call 800.432.2737 during normal 

business hours.
In Canada: 

GEAppliances.ca/en/support/service-request 

or call 800.561.3344.

Extended Warranties

Purchase a GE Appliances extended warranty and learn about special discounts that are available while your 
warranty is still in effect. You can purchase it on-line anytime. GE Appliances Services will still be there after your 
warranty expires. In the US: 

GEAppliances.com/extended-warranty 

or call 800.626.2224 during normal business 

hours.
In Canada: 

GEAppliances.ca/en/support/purchase-extended-warranty 

or call 866.277.9842.

Remote Connectivity

For assistance with wireless network connectivity (for models with remote enable), in the US visit our website at 

GEAppliances.com/connect

 or call 800.220.6899.

In Canada: 

GEAppliances.ca/connect 

or call 800.220.6899.

Parts and Accessories

Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes 
(VISA, MasterCard and Discover cards are accepted). Order on-line today 24 hours every day.
In the US: 

GEApplianceparts.com

 or by phone at 877.959.8688 during normal business hours.

In Canada: 

GEAppliances.ca/en/products/parts-filters-accessories

 or call 800.661.1616.

Instructions contained in this manual cover procedures to be performed by any user. Other servicing 
generally should be referred to qualified service personnel. Caution must be exercised, since improper 
servicing may cause unsafe operation.

Contact Us

If you are not satisfied with the service you receive from GE Appliances, contact us on our Website with all the 
details including your phone number, or write to:
In the US: General Manager, Customer Relations | GE Appliances, Appliance Park | Louisville, KY 40225 

GEAppliances.com/contact 

or call 800.626.2000

In Canada: Director, Consumer Relations, MC COMMERCIAL INC. | Suite 310, 1 Factory Lane | Moncton, N.B. E1C 9M3 

GEAppliances.ca/en/contact-us 

or call 877.994.5366

Summary of Contents for PTW605

Page 1: ...NTY 29 CONSUMER SUPPORT 30 OWNER S MANUAL INSTALLATION INSTRUCTIONS Write the model and serial numbers here Model _________________ Serial _________________ You can find them under the lid of the wash...

Page 2: ...s into every GE Appliances product and we think you will too Among other things registration of your appliance ensures that we can deliver important product information and warranty details when you n...

Page 3: ...ry when this appliance is used near children Before the washer is removed from service or discarded remove the door or lid Failure to follow these instructions may result in death or injury to persons...

Page 4: ...or your appliance packaging material PARTS AND ACCESSORIES Order on line at GEApplianceparts com today 24 hours a day or by phone at 800 626 2002 during normal business hours In Canada visit your loca...

Page 5: ...fter adding clothes We recommend the use of High Efficiency detergents such as Tide in your energy efficient washer Step 2 Step 3 Step 4 Step 1 Close lid NOTE Unit will not start with lid open except...

Page 6: ...ically cancel and drain when water is present and the lid is left open for 15 minutes or the unit is left in a paused state for 24 hours with the lid closed Select cycle and press Start to begin new c...

Page 7: ...linking If an out of balance condition is detected by the washer the Spin light will blink during the remaining portion of the cycle and will stay illuminated for a short time after cycle completion W...

Page 8: ...xtra Rinse Power Pre Wash Cycle designed for care of medium to lightly soiled active wear athletic wear and technical fabrics Incorporates a dual stage wash period to effectively treat body soils and...

Page 9: ...Delay Wash Extra Rinse Power Pre Wash Cycle designed washing towels or sheets using a higher water level to effectively clean these items It is recommended that towels and sheets be washed separately...

Page 10: ...load of items For items that need only to be rinsed use this cycle with Deep Rinse option Drain Spin Hot Warm Colors Cool Cold Max Normal Off Deep Fill Delay Wash Extra Rinse Utilizes a high speed spi...

Page 11: ...f technical or synthetic fabrics Active Wear Down loaded Default Hot Warm Colors Cool Cold Tap Cold Heavy Heavy Normal Light Light Max Normal Off Auto Soak Deep Fill Delay Wash Extra Rinse Tangle Cont...

Page 12: ...tub is reached additional water can be dispensed by opening the lid again Once the lid is closed water dispensed using the water on demand feature will remain in the tub until the cycle selection kno...

Page 13: ...ick Chocolate Gravy Mayonnaise BBQ Sauce Pretreat with liquid detergent or stain remover product Brush lightly rinse with cold water Dirt Cool Warm Dirt Clay Mud Allow dirt to dry remove loose dirt us...

Page 14: ...s use the Extra Rinse option to better remove additional residues NOTE This option is not allowed for some cycles Smarter Wash Technology on some models The Auto setting balances wash performance fabr...

Page 15: ...t only for water and detergent to flow from the smart dispense system This machine is equipped with a bulk detergent reservoir that can hold approximately 75 ounces of liquid detergent for your conven...

Page 16: ...softener conditioner manufacturer s recommendations for the correct amount of softener conditioner based on the load size Do not overfill or dilute softener conditioner as this can result in additive...

Page 17: ...ed to the left side of the dispenser drawer Follow the liquid fabric softener conditioner manufacturer s recommendations for the correct amount of softener conditioner based on load size taking care t...

Page 18: ...y is no longer illuminated before attempting to open the lid Lift the lid and submerge additional items around the outside of the basket Close the lid and press Start to resume Adjust load size select...

Page 19: ...ry PBX23W00Y0 WiFi U Connect module Care and Cleaning Exterior of the Washer Immediately wipe off any spills with a damp cloth Interior of the Washer To clean the interior of the washer select the Bul...

Page 20: ...the washer prior to cleaning out the detergent tank To empty out the tank and remove any remaining detergent from the reservoir 1 Press and hold both the Detergent Dispense and Select buttons for thr...

Page 21: ...nsion For discharge heights from 60 96 NOTE We strongly recommend the use of new water supply hoses Hoses degrade over time and need to be replaced every 5 years to reduce the risk of hose failures an...

Page 22: ...ain hose and Owner s Reference Guide from tub NOTE Leave foam shipping material inside tub opening to hold tub in place during the rest of installation 1 UNPACKING THE WASHER WATER SUPPLY REQUIREMENTS...

Page 23: ...connection labeled H at top rear of washer Hand tighten and use pliers to tighten hoses between 1 8 and 1 4 turn beyond hand tight If not installed install rubber washer in one end of cold water hose...

Page 24: ...und the drain hose A snug fit can also cause a siphoning action NOTE Placing the drain hose too far down the drain pipe can cause a siphoning action No more than 5 of hose should be in the drain pipe...

Page 25: ...at is properly installed and grounded in accordance with all local codes and ordinances Improper connection of the equipment grounding conductor can result in a risk of electrical shock Check with a q...

Page 26: ...ter a smaller load or a lightly soiled load Fill hoses or drain hose is improperly connected Make sure hose connections are tight at faucets and rubber washers are installed Make sure end of drain hos...

Page 27: ...ain Flings When using delicates cycle place detergent pack in the bottom of the basket as this will help break down the pack with the gentler agitation Select a warmer wash temperature if possible to...

Page 28: ...drive system will engage at the start of agitate and disengage when agitate is complete This occurs multiple times during the wash Back and forth swoosh Electric motor reversing direction This sound...

Page 29: ...xcludes the cost of shipping or service calls to your home Some states do not allow the exclusion or limitation of incidental or consequential damages This limited warranty gives you specific legal ri...

Page 30: ...till be there after your warranty expires In the US GEAppliances com extended warranty or call 800 626 2224 during normal business hours In Canada GEAppliances ca en support purchase extended warranty...

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