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PUB # 31-9118

10/04

MODEL SERIES:

TECHNICAL SERVICE GUIDE

Arctica Side-by-Side 

Dual Evaporator Refrigerators with 

Electronic Touch Controls

PSH23PGR
PSH23PSR

GE Consumer & Industrial

Appliance 911

Summary of Contents for PSH23PGR Series

Page 1: ...PUB 31 9118 10 04 MODEL SERIES TECHNICAL SERVICE GUIDE Arctica Side by Side Dual Evaporator Refrigerators with Electronic Touch Controls PSH23PGR PSH23PSR GE Consumer Industrial Appliance 911 ...

Page 2: ... avoid personal injury disconnect power before servicing this product If electrical power is required for diagnosis or test purposes disconnect the power immediately after performing the necessary checks RECONNECT ALL GROUNDING DEVICES If grounding wires screws straps clips nuts or washers used to complete a path to ground are removed for service they must be returned to their original position an...

Page 3: ...ooling 16 Fresh Food Evaporator 37 Fresh Food Evaporator Fan 19 Fresh Food Section Cooling 14 Illustrated Parts 44 Introduction 4 Inverter 24 Inverter Compressor 26 Liner Protection Mode 10 Nomenclature 6 Refrigeration System 14 Replacing Freezer Evaporator Using the Brazing Method 33 Replacing Freezer Evaporator Using the LOKRING Method 35 Replacing Fresh Food Evaporator Using the Brazing Method ...

Page 4: ...the main control board The inverter always has 120 VAC applied when the refrigerator is connected to power The main control board still makes compressor decisions based on the input of thermistors door open time and input from the temperature control panel The main control board also operates the condenser fan fresh food fan freezer fan and adaptive defrost The most significant difference from prev...

Page 5: ...stance 0 14 Ohms NO LOAD PERFORMANCE Control Position MID MID and Ambient of 70 F 90 F Fresh Food F 34 40 34 40 Frozen Food F 3 3 3 3 Run Time 80 80 100 REFRIGERATION SYSTEM Refrigerant Charge R134a 6 5 ounces Compressor 833 BTU hr 3000 RPM Minimum Compressor Capacity 22 inches Minimum Equalized Pressure 70 F 40 PSIG 90 F 54 PSIG IMPORTANT SAFETY NOTICE This information is intended for use by indi...

Page 6: ...nitial Design B 1st Revision Model Year R 2004 Icemaker Exterior B Non Dispenser IM Ready D Cubed Ice Water E Cubed Crushed Water F 6 Month Filter Cubed Crushed G 1 Year Filter Cubed Crushed I In line Filter Indicator Cubed Crushed Water S Stainless steel Dispenser Trim Brand Product G GE H Hotpoint P Profile E Eterna S GE Select Configuration S Side by Side T Top Mount Depth Power H Inverter Compre...

Page 7: ...her the refrigerator or freezer The SET light will illuminate on the side you selected Then press the COLDER pad again on the side where the SET light is illuminated and it will go to the preset points of 0 F for the freezer and 37 F for the refrigerator Setting either or both controls to OFF stops cooling in both the freezer and refrigerator compartments but does not shut off electrical power to ...

Page 8: ...they are used The displayed actual temperature of the CustomCool pan may vary slightly from the SET temperature based on usage and operating environment NOTE For food safety reasons it is recommended that foods be wrapped in plastic wrap when using ExpressThaw This will help contain meat juices and improve thawing performance About CustomCool The CustomCool feature is a system of dampers a fan a t...

Page 9: ...penser on some models To Use the Dispenser Select CUBED ICE CRUSHED ICE or WATER Press the glass gently against the top of the dispenser cradle The spill shelf is not self draining To reduce water spotting the shelf and its grille should be cleaned regularly If no water is dispensed when the refrigerator is first installed there may be air in the water line system Press the dispenser arm for at le...

Page 10: ...ice cubes or crushed ice choose the appropriate pad and depress the dispenser cradle The solenoid and linkage assembly will open the ice chute duct door to dispense the ice If cubed ice is selected a solenoid located behind the ice bucket will lift a rod along the side of the bucket This rod pulls a flapper away from the cutter blades allowing cubes to bypass the ice crusher The dispenser duct door...

Page 11: ...per Tube Condenser Water Valve 3 Way Valve Front View Freezer Evaporator Fresh Food Evaporator Accumulator Evaporator Thermistor Check Valve Over Temp Thermostat Note The check valve and accumulator are part of the freezer evaporator and are not available separately Drier ...

Page 12: ... Evaporator Fan Condenser Fan Fresh Food Fan Custom Cool Fan J1 or J14 Fresh Food Thermistor Freezer Thermistor Fresh Food Evaporator Thermistor Freezer Evaporator Thermistor Model Selector J15 Inverter J4 or J16 Temperature Control Board K1 Auger K2 Crusher K3 Water K4 Defrost K5 Custom Cool J3 or J10 J1 or J14 J1 or J10 J2 or J13 J4 or J16 J3 or J10 J1 or J14 J2 OR J13 Some of the low voltage DC...

Page 13: ...Cool Dual Damper 5V Custom Cool Thermistor Evaporator Fan RPM Fan Common Evaporator Fan Condenser Fan Custom Cool Fan Fan 12V Inverter Common Inverter Output Not Used Defrost Heater Line L1 Neutral FZ Door Switch FF Door Switch Custom Cool Heater Auger Motor Interlock Water Valve Crusher Solenoid Auger Motor J8 3 Way valve Gray White 3 Way valve Black 3 Way valve Orange 3 Way valve Red 3 Way valve...

Page 14: ... 14 Refrigeration System Fresh Food Section Cooling Condenser Fan Running Freezer Fan Off Fresh Food Fan Running ...

Page 15: ... 15 Freezer Section Cooling Condenser Fan Running Fresh Food Fan Off Freezer Fan Running ...

Page 16: ... 16 Fresh Food and Freezer Section Cooling Condenser Fan Running Fresh Food Running Freezer Fan Running ...

Page 17: ...cuum using the refrigerator compressor and recovery pump which is attached to the new drier assembly 3 Turn off the recovery pump Close the ball valve on the hose connected to the high side port connection Add 3 ounces of R 134a refrigerant to the system Let the refrigerator operate and circulate the refrigerant for 5 minutes 4 Open the ball valve Recover the purge sweep charge using the recovery ...

Page 18: ...ion dividing the fresh food and freezer compartments Note The fresh food and freezer thermistors are removed in the same manner To remove the thermistor cover insert a flat blade screwdriver under the front of the cover and gently lift at the bottom edge until it releases from the compartment wall Evaporator Thermistor Freezer Evaporator Thermistor The freezer evaporator thermistor part WR55X10025 ...

Page 19: ...sembly When activated the fresh food evaporator fan recirculates the air in the fresh food compartment providing cooling independent of the freezer evaporator fan The main control board gathers information from the fresh food thermistors to determine when and at what speed fan operation should occur A constant 13 6 VDC is provided to the fan from the main control board and switching occurs on the ...

Page 20: ...ite Wire DC Common The white wire is the DC common wire used for testing During repairs DC polarity must be observed Reversing the DC polarity causes a shorted motor and or board Red Wire Supply Each motor uses an internal electronic controller to operate the motor Supply voltage from the main control board remains at a constant 13 6 VDC Blue Wire Feedback RPM On previous Arctica models the blue w...

Page 21: ...ides of the machine compartment Housing Fan Motor 0 375 1 2 Air Flow 0 50 0 05 Bracket Rear Front Divider Strip Condenser fan speed corresponds with compressor speed low medium high to minimize pressure variations in the sealed system except when the freezer temperature is 20 F above the set point If this condition exists such as during initial startup the condenser fan operates at super high spee...

Page 22: ... VDC 5 5 VDC 13 6 VDC 0 VDC 0 VDC 0 VDC 13 6 VDC 13 6 VDC Super High Speed 12 0 VDC measured 12 0 VDC 13 6 VDC 0 VDC Fresh Food Normal Defrost The fresh food section cools until the fresh food thermistor is satisfied If both freezer and fresh food thermistors are satisfied the compressor cycles off If the freezer still requires cooling the main control board rotates the 3 way valve to stop refrigera...

Page 23: ...ermistor is 2 F above the set point As in the other cycles the fan continues to run for an additional 5 minutes after the 35 F evaporator temperature is reached Fresh Food Forced Defrost If the main control board senses the fresh food section has been cooling for 45 minutes it immediately stops the refrigerant flow through the fresh food evaporator The main control board changes the position of the...

Page 24: ...nected to measure voltage output If the compressor wires are not connected or if an open occurs in one of the 3 lead wires or in the compressor the inverter will stop voltage output Inverter Shown with Cover Removed N L1 Caution It may be necessary to bend the process tube in order to remove the inverter If it is necessary to bend the process tube use extreme caution 2 Rotate the inverter counterc...

Page 25: ...e main control board at the inverter a reading of 4 6 VDC will be measured with all wires connected If the inverter wiring is disconnected the board output will measure between 10 12 VDC The inverter will monitor compressor operation and if the compressor fails to start or excessive current draw 4 amps maximum is detected the inverter will briefly stop voltage output The inverter will then make 12 ...

Page 26: ...the compressor attempts to start Note When ordering a replacement compressor order both the compressor and inverter Replace the compressor first If after compressor installation the compressor fails to start replace the inverter When servicing the compressor it is important to dress the wiring to keep low voltage DC wiring and 120 VAC wiring separate Inverter Compressor Caution Do not attempt to di...

Page 27: ...ood Jumper Tube to Drier Capillary Tube to Freezer Coil Valve Body Three copper tubes connect to the 3 way valve One jumper tube connects from the drier to the inlet on the valve A freezer capillary and a fresh food capillary connect to the other two tubes on the valve 3 Way Valve Coil The 3 way valve coil receives 12 VDC pulses from the main board to change the position of the valve The pulses co...

Page 28: ...n the valve body in the valve coil Failure to fully seat the valve in the coil or to align it correctly with the pin can cause the system to stop cooling Rotor Cam Magnet Valve Body Valve Rotation The pulses of the valve coil cause the magnet to rotate inside the valve body As the magnet rotates it moves the cam at the bottom of the valve Magnet Stop Point Home Position The cam opens or covers the...

Page 29: ...e home position You should be able to feel the valve move as it returns to the home position If movement is present the main board and valve coil are operating correctly Replacing the 3 Way Valve Parts Needed 3 Way Valve part WR57X10053 Thermal Paste part WX5X8927 Drier Assembly part WR86X93 Process valve part WJ56X61 When replacing a 3 way valve note the black mark on the freezer outlet tube Make...

Page 30: ...alve coil by carefully pressing down on top of the valve body Press Here 5 Connect the new jumper tube to the inlet tube of the new 3 way valve 6 Prepare the taped capillary tube and insert it into the 3 way valve freezer outlet port identified with black mark or tape 7 Prepare the remaining capillary tube and insert it into the 3 way valve fresh food outlet port Fresh Food Outlet Black Mark Inlet ...

Page 31: ...op of the valve body See photo Freezer Evaporator The following components must be removed in the appropriate order to access the freezer evaporator 1 Remove the ice bucket shelves and drawers 2 Slide the air duct panel upward to remove Disconnect 3 Remove the light bulb cover and light bulbs 4 Remove the four 1 4 in hex head screws that hold the auger assembly in place 5 The auger motor wiring is...

Page 32: ...rews that hold the evaporator fan shroud in place Fig 1 and Fig 2 Note The bottom hex head screws are hidden under the bottom of the evaporator fan shroud Top Hex head Screws Bottom Hex head Screws Auger Connector Plug 11 Unclip the auger connector plug from the evaporator fan shroud Slide the evaporator fan shroud down and out of the freezer compartment Fig 1 Fig 2 9 Remove the 4 hex head screws ...

Page 33: ...etween the aluminum and copper jumper on the freezer evaporator assembly are defective then LOKRING connectors can be used to repair the joints Refer to Pub No 31 9067 for more LOKRING information 1 Unplug the refrigerator 2 Remove the rear access cover and evacuate the sealed system 3 Remove components necessary to expose the evaporator See Freezer Evaporator 4 Remove the ice bucket icemaker auge...

Page 34: ...t side Insert the capillary tube 15 Check that the thermal paste is still on the suction line where it enters the rear wall of the freezer If not apply paste In addition apply thermal paste around epoxy joints on the new evaporator to prevent the heat from damaging joint integrity 16 Protect the freezer floor from molten solder during brazing Braze suction line to accumulator on new evaporator Angl...

Page 35: ... rear access cover Replacing Freezer Evaporator Using the LOKRING Method Parts Needed Freezer Evaporator part WR85X10061 Drier Assembly part WR86X93 Access Tube part WJ56X61 LOKRING Connectors part WR97X10021 Note If it is determined that the epoxy joints the transition joint between the aluminum and copper jumper on the freezer evaporator assembly are defective then LOKRING connectors can be used...

Page 36: ...on the inlet end of the evaporator capillary joint about 3 inches from epoxy joint Make two joints using the LOKRING connectors for 5 16 in copper to copper joints Cut Here Cut Here 5 Install the new evaporator and tighten all mounting screws 6 Remove the old drier by cutting the halo loop as close as possible to the drier Install the new drier assembly make sure there is sufficient space between t...

Page 37: ...s slotted To remove it slide the water line coil cover toward the door opening 3 Remove the 3 Philips head screws that hold the fresh food evaporator fan cover in place Water Line Coil Cover Evaporator Cover Screw Screw Screw FF Evaporator Fan 5 Loosen the 2 Phillips head screws that hold the fresh food evaporator in place 6 Carefully lift and pull the fresh food evaporator forward Cut the tie str...

Page 38: ...Remove the 2 foam tubes that are wire tied to the inlet and outlet tubes of the fresh food evaporator 5 Remove the Styrofoam block that is inserted into the opening in the mullion wall and discard A replacement is provided 6 Loosen the 2 screws that attach the fresh food evaporator to the liner Loosen 2 Screws Styrofoam Block Foam Tubes Wire Tie 7 Pull the evaporator away from the liner and remove...

Page 39: ...ing sure that there is sufficient space between the tubing Install the access tube on the compressor 22 Evacuate and charge the system Use original factory charge quantity of R 134a See Evacuation and Charging Procedure 23 Replace all component parts in both the freezer and the fresh food compartments 24 Reinstall the rear access cover Replacing Fresh Food Evaporator Using the LOKRING Method Parts ...

Page 40: ... food compartments 10 Reinstall the rear access cover Accumulator The accumulator collects any liquid refrigerant left in the evaporator before it enters the suction line The liquid refrigerant pools in the bottom of the accumulator until it is drawn into the compressor as a vapor The accumulator comes as a part of the freezer evaporator It is not available separately Check Valve A nylon piston in...

Page 41: ...as entered the test mode Control Diagnostics Freezer Display Fresh Food Display Diagnostics Results Comments 0 2 Communication check between Temperature Control and Main Control P on freezer display if OK F if problem is found 0 4 Communication check between Dispenser Control and Main Control P on freezer display if OK F if problem is found 0 6 Temperature Control LED Test All LEDs light Pressing ...

Page 42: ... again to turn heaters off See Note 2 1 5 Main Control Reset Causes a system reset 1 6 Exit Diagnostics Mode Causes a temperature control board reset Note 1 Display order is 1 Fresh Food Evaporator Thermistor 2 Fresh Food Thermistor 3 Custom Cool Thermistor 4 Freezer Evaporator Thermistor 5 Freezer Thermistor Thermistor test results are P Pass 0 Fail S Short to 5 VDC B Bad amplifier replace main co...

Page 43: ...alve THERMISTOR FF EVAP THERMISTOR FF THERMISTOR CC THERMISTOR FZ THERMISTOR FZ EVAP J3 10 J3 9 J3 8 J3 7 J3 6 3 Way Valve WHITE GREY BLACK YELLOW RED ORANGE FREEZER DOOR FF COMPARTMENT DUCT SOLENOID RED RED BLACK BLACK TO HTR 1 4 YELLOW RED RED BLACK WHITE YELLOW GRAY DEP SWITCH DEP SWITCH J2 4 J2 3 J2 2 J1 1 J1 2 J4 1 J4 2 J4 3 J4 6 BLACK BLACK RED BLUE BLACK BLACK COMM RED BLUE COMM SMART TROLL...

Page 44: ... 44 Illustrated Parts ...

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Page 54: ...058 WR17X11081 HOUSING SHIELD DISP WH 1 0061 WR02X9561 LAMP SOCKET 1 0062 WR17X11653 DOOR RECESS ASM 1 0063 WR02X10585 SPRING RECESS DOOR 1 0067 WR17X10706 CRANK DOOR RECESS 1 0069 WR17X11264 FUNNEL ICE DISP WH 1 0070 WR17X11265 EXTENSION FUNNEL ICE WH 1 0070 WR49X10075 EXTENSION FUNNEL ICE WH 1 0072 WR23X10224 SWITCH 1 0074 WR02X10584 SPRING FUNNEL 1 0080 WR02X11330 UNION CONNECTOR 1 0093 WR55X10...

Page 55: ...SHELF FIXED FZ 1 0181 WR38X10214 TRIM SHELF FZ 2 0182 WR71X10498 SHELF ADJUSTABLE FZ 1 0184 WR21X10040 BASKET FZ LONG 3 0185 WR12X10625 HANDLE 3 0186 WR21X10041 BASKET WIRE FZ SHORT 1 0189 WR17X10945 SPACER 3 0190 WR72X10066 SUPPORT SLIDE BASKET RH 1 0191 WR72X10067 SUPPORT SLIDE BASKET LH 1 0194 WR02X10810 COVER L H 3 0195 WR02X10811 COVER R H 3 0196 WR72X10068 SLIDE BRACKET ASM LH 3 0197 WR72X10...

Page 56: ...TROUGH 1 0233 WR55X10026 SENSOR TEMP FZ 1 0234 WR02X10647 GRILLE SENSOR 2 0235 WR02X10668 SHUNT SENSOR 2 0237 WR55X10028 SENSOR TEMP FF 1 0240 WR50X10028 DEFROST THERMOSTAT 1 0233 WR55X10025 SENSOR TEMP FZ 1 0241 WR55X10025 SENSOR TEMP FF 1 0247 WR17X10812 ORIFICE FAN ASM 1 0248 WR14X10168 GASKET MOTOR COVER 2 0237 WR55X10025 SENSOR TEMP FF 1 0249 WR14X10165 GASKET PLENUM 1 0250 WR14X10069 FOAM ST...

Page 57: ...139 SPACER CRUSHER MIDDLE 3 0337 WR02X4138 SPACER CRUSHER STATIONAR 2 0342 WR02X10691 STATIONARY BLADES ASM 1 0345 WR17X11453 COVER CRUSHER 1 0350 WR17X11479 AUGER HELIX DISP 1 0352 WR30X10046 BUCKET ICE DISP 1 0354 WR17X11483 BUCKET AND AUGER ASM 1 0355 WR17X11459 CUP DRIVE 1 0356 WR17X11458 PLATE HELIX LOCK 1 0357 WR17X11457 HELIX 1 0358 WR01X10389 SCR 8 18 AB PHR 1 2 S 6 0359 WR72X10138 GLIDE B...

Page 58: ...GASKET PAN CRV FRONT 1 0417 WR14X10058 GASKET PAN CRV REAR 1 0418 WR02X10633 SLIDE MIDDLE PAN COVER 1 0421 WR55X10389 INTERFACE CUSTONER ASM 1 0433 WR02X9391 SOCKET TERMINAL ASM 4 0434 WR02X10645 SOCKET LAMP 2 0435 40A15 LAMP 40 W 4 0437 60A LAMP 60 W 2 0447 WR02X10831 COVER HINGE FZ BK 1 0448 WR13X10214 HINGE TOP PIN ASM FZ 1 0449 WR13X10215 HINGE TOP PIN FF 1 0450 WR02X10832 COVER HINGE FF BK 1 ...

Page 59: ...610 WR60X10043 MOTOR DC EVAP FAN ASM 1 0626 WR23X0108 POWER CORD 1 0628 WR17X11252 SHROUD CONDENSER 1 0650 WR60X10080 MOTOR DC COND FAN 1 0651 WR60X10049 BLADE COND FAN ASM 1 0652 WR02X10509 RING COMPRESSION 2 0653 WR02X10322 CAP DUST 1 0616 WR82X10071 COVER ACCESS 1 0683 WR02X11027 WIRE TIE 1 0686 WR01X10252 SCR 10 32 TT HXW 5 16 S 10 0690 WR01X1466 SCR 8 32 T HXW 3 8 S 7 0626 WR23X10300 HARNESS ...

Page 60: ... WR17X10693 BASEPLATE HIGH SIDE 1 0806 WR17X11625 TUBE PLASTIC 1 0808 WR02X4039 ADHESIVE CLIP 1 0757 WR01X10194 SCR 10 32 SPECIAL 6 0809 WR01X1936 FASTENER WATER TUBE 1 0758 WD2X323D SCR 8 32 X 3 8 SPH 2 0810 WR17X11709 COVER TANK WATER COIL AS 1 0813 WR17X11710 COVER WATER TANK 1 0814 WR85X10060 LOW SIDE ASM FF 1 0815 WR17X11708 TROUGH DRAIN ASM 1 0816 WR17X11844 COVER EVAP ASM FF 1 0820 WR30X100...

Page 61: ...X10012 LIGHT SOCKET CHILL 1 0934 WR02X10812 LAMP 40W CHILL 1 0935 WR31X10010 GRILL BULB CHILL 1 0936 WR14X10092 SEAL AHU CHILL 1 0937 WR23X10384 HARNESS CHILL AC 1 0938 WR23X10237 HARNESS CHILL DC 1 0939 WR14X10090 SEAL AHU CHILL 1 0941 WR14X10091 SEAL AHU CHILL 1 0942 WR01X10239 WASHER RETAINER CHILL 4 0944 WR14X10093 GASKET LC 1 0945 WR14X10094 GASKET UC 1 0960 WR17X11842 GROMMET DRAIN TUBE ASM ...

Page 62: ...e original During this limited thirty day warranty GE will also provide free of charge a replacement water purchase date of the filter cartridge refrigerator Service trips to your home to teach you how to use the product Improper installation delivery or maintenance Failure of the product if it is abused misused or used for other than the intended purpose or used commercially Loss of food due to s...

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