GE Profile P7CEBAS6RBB, Manual

Page: 18 / 48

18
Troubleshooting
Problem Cause Solution
Appliance does not
work/does not turn
on. No power is connected to the appliance.
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No or delayed
response from
pressing buttons on
control panel. Panel may be dirty or wet. Unplug the unit and clean the panel with
cloth provided and ensure panel is dry.
Electromagnetic interference. Unplug the machine. Wait a few minutes
then plug back in.
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enough.
Cup is not preheated. Run hot water into the cup and swirl it
lightly around to heat up the cup before
brewing espresso.
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Dispense hot water to warm up the
coffee brewer.
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Connect appliance to SmartHQ app and
raise temperature to preferred setting.
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Connect appliance to SmartHQ app and
raise temperature to preferred setting.
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come out of spout.
Excessive scale has built up. Descale the appliance as directed on
page 16.
Empty system function may have been
used. Run the hot water function until water
starts dispensing.
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Run the hot water function until water
starts dispensing.
Something is blocking the spout. Run the hot water function until water
starts dispensing.
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slower than normal
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Adjust the coffee grinder so the grounds
are slightly larger or until the water flow
is back to normal.
Espresso shot has
no crema. Coffee ground is too coarse. Adjust coffee bean grind size to a
smaller setting during grinding operation.
Coffee beans are not fresh. Change or use appropriate coffee beans.
Brew temperature is incorrect for this type
of coffee. Connect appliance to SmartHQ app and
change temperature.
Steam wand is not
making enough
microfoam
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blocking the output.
Refer to Care and Cleaning section.
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appliance on page 16..
Improper form or technique.
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Appliance takes too
long to heat up. Excessive scale has built up.
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appliance on page 16.
Water tank is empty
but "Add Water" alert
does not show up. Water sensor is detecting water on the
outside of the water tank.
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and interior of the water tank housing
completely dry.
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Avoid pouring water directly into the
water tank. It is recommended to pull
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the unit.
Internal Drip Tray
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amount of water.
Coffee powder is too fine, coffee can not
pass through grounds. Adjust coffee bean grind size to a larger
setting during grinding operation.
Restriction in the coffee or steam nozzle. Check for restrictions.
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internal tubing.
Descale the appliance.