Troubleshooting Tips
Operating Instructions
Safety Instructions
Installation Instructions
Tr
oubleshooting T
ips
Consumer Support
54
Problem
Possible Causes
What To Do
Food does not
Oven controls improperly set.
•
Make sure you touch the
BROIL HI/LO
pad.
broil properly
Oven door not closed.
•
See the
Using the upper oven
section.
in the upper oven
Improper shelf position
•
See the
Broiling Guide.
being used.
Food being cooked in
•
For best results, use a pan designed for broiling.
a hot pan.
Make sure it is cool.
Cookware not suited
•
For best results, use a pan designed for broiling.
for broiling.
Oven bottom not securely
•
See the
Installation of the range
section.
seated in position.
Upper oven temperature
Oven thermostat
•
See the
Adjust the oven thermostat—Do it yourself!
too hot or too cold
needs adjustment.
section.
Clock and timer
Plug on range is not completely
•
Make sure electrical plug is plugged into a live,
do not work
inserted in the electrical outlet.
properly grounded outlet.
A fuse in your home may be
•
Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Oven controls improperly set.
•
See the
Using the clock and timer
section.
Upper oven light
Light bulb is loose or defective.
•
Tighten or replace the bulb.
does not work
Plug on range is not completely
•
Make sure electrical plug is plugged into a live,
inserted in the electrical outlet.
properly grounded outlet.
Upper oven will not
The oven temperature is too
•
Allow the range to cool to room temperature and
self-clean
high to set a self-clean operation.
reset the controls.
Oven controls improperly set.
•
See the
Using the self-cleaning upper oven
section.
“Crackling” or
This is the sound of the
•
This is normal.
“popping” sound
metal heating and cooling
during both the cooking
and cleaning functions.
Excessive smoking
Excessive soil.
•
Touch the
CLEAR/OFF
pad. Open the windows to
rid the room of smoke. Wait until the
LOCKED DOOR
light goes off. Wipe up the excess soil and reset the
clean cycle.
Oven door will not open
Oven too hot.
•
Allow the oven to cool below locking temperature.
after a clean cycle
Before you call for service…