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Safety Infor

mation

Operating Instr

uctions

Tr

oubleshooting T

ips

Customer Ser

vice

About the water softening system.

12

The timer computer has a self-diagnostic function for the electrical
system (except input power and water meter). The computer
monitors the electronic components and circuits for correct
operation. If a malfunction occurs, an error code appears in the
timer display.

The chart on 

Error Codes

shows the error codes that could

appear and possible defects for each code. While an error code is
displayed, all timer buttons are inoperable except for the 

SELECT

button. 

SELECT 

remains operational so the service person can make

the 

Manually Initiated Electronic Diagnostics

to further isolate the

defect and check the water meter.

If electrical power to the water softening system is interrupted, the
time display is blank, but the timer keeps correct time for about six
hours. When power is restored, you have to reset the present time
only if the display is flashing. All other settings are maintained and
never require resetting unless a change is desired.

If the time is flashing after a long power outage, the water softening
system continues to work as it should to provide you with soft water.
However, regenerations may occur at the wrong time of day 
until you reset the timer to the correct time of day.

Feature: Program Memory

Feature/Service: Automatic Electronic Diagnostics

Summary of Contents for PNSF31Z01

Page 1: ...PNSF31Z01 GE Appliances GE Answer Center 800 626 2000 Owner s Manual Part No 215C1002P002 Pub No 49 5800 Water Softening System Profile 7178935 ...

Page 2: ...you use your water system That s important because your new system will be part of your family for many years And we hope you will be part of ours for a long time to come We thank you for buying GE We appreciate your purchase and hope you will continue to rely on us whenever you need quality appliances for your home 2 Important Staple sales slip or cancelled check here Proof of the original purcha...

Page 3: ... in just a few minutes This Owner s Manual can tell you how You ll find many answers to common problems here If you review our chart of Troubleshooting Tips first you may not need to call for service at all Review the Section on Troubleshooting Tips If you do need service you can relax knowing help is only a phone call away A list of toll free customer service numbers is included in the back secti...

Page 4: ...orks department for plumbing and electrical codes You must follow these guidelines Use care when handling the water softening system Do not turn upside down drop or set on sharp protrusions Water softening systems using sodium chloride salt for regeneration add sodium to the water Persons on sodium restricted diets should consider the added sodium as part of their overall intake The water softenin...

Page 5: ...t water over 100 F Do not install in direct sunlight Excessive sun heat may cause distortion or other damage to non metallic parts Properly ground to conform with all governing codes and ordinances Follow details in Installation Instructions Use only lead free solder and flux for all sweat solder connections as required by state and federal codes The water softening system requires a minimum water...

Page 6: ...nk nominal size in dia x height 10 x 35 Service flow rate gpm See rating label located on the softener Water supply maximum hardness gpg 90 Water supply maximum clear water iron ppm 5 Water pressure limits min max psi 20 125 Water temperature maximum F 120 Water supply minimum flow rate gpm 3 Determined by water analysis from a qualified water testing laboratory 44 36 1 4 14 35 24 3 3 8 11 1 2 INL...

Page 7: ...s This is called ion exchanging It is much like a magnet attracting and holding metals Water without the hardness minerals soft water flows from the water softening system and to the house pipes After a period of time the resin beads become coated with hardness minerals and they have to be cleaned This cleaning is called regeneration or recharge Regeneration is started at 2 00 AM factory setting b...

Page 8: ... closes Water continues to flow in the same path as during brining except for the discontinued brine flow Hardness minerals and brine flush from the resin tank to the drain Backwash During backwash water travels up through the resin tank at a fast flow rate flushing accumulated iron dirt and sediments from the resin bed and to the drain Fast Rinse Backwash is followed by a fast flow of water down ...

Page 9: ...nstructed below If SR is flashing use the UP button to set the correct SR code as follows SR22 If you pass by the correct code number use the DOWN button Then press the SELECT button and program the timer below If the wrong SR code shows for your model see Manually Initiated Electronic Diagnostics section A beeper sounds while pressing buttons for timer programming One beep signals a change in the...

Page 10: ...water supply from a water analysis laboratory or call and ask your local water department if you are on a municipal supply 2 1 Set Water Hardness Number NOTE RECHARGE TIME and a flashing 2 00 AM factory default should show in the display This is a good time for regeneration to start over in about 2 hours in most households because water is not in use HARD WATER is bypassed to house faucets during ...

Page 11: ...with salt Use one of the following features to start a regeneration immediately or at the next preset regeneration start time RECHARGE TONIGHT Touch do not hold the TOUCH or HOLD button RECHARGE TONIGHT flashes in the time display area A regeneration will occur at the next preset regeneration start time If you decide to cancel this regeneration touch the same button once more RECHARGE NOW Press an...

Page 12: ...operational so the service person can make the Manually Initiated Electronic Diagnostics to further isolate the defect and check the water meter If electrical power to the water softening system is interrupted the time display is blank but the timer keeps correct time for about six hours When power is restored you have to reset the present time only if the display is flashing All other settings ar...

Page 13: ... transformer is plugged into Is there sufficient salt in the storage tank Is the plumbing bypass valve directing water for soft water service Is the valve drain hose open to the drain not elevated too high and unobstructed If you do not find a problem with the visual checks continue below 4 3 2 1 NO SOFT WATER TIMER SHOWS WRONG TIME AND DAY AND OR FLASHING TIMER DISPLAY BLANK TIMER DISPLAY SHOWS C...

Page 14: ...from the valve outlet port Pass a small magnet back and forth in front of the sensor You should get a reading in the display If you get a reading unhook the in and out plumbing and check the turbine for binding B The letter P and dash es indicate POSITION switch operation The letter appearing means the switch is closed the dash means the switch is open Use the TOUCH or HOLD RECHARGE TONIGHT RECHAR...

Page 15: ...lay the number of regenerations initiated by this face plate since the SR code number was entered Press the SELECT button and hold in three seconds until a Service Rating code appears in the display For correct water softening system operation the SR number must be SR22 To reset the code press the UP or DOWN button until the correct number shows Press SELECT to return to the present time display I...

Page 16: ...by shining a flashlight into the brinewell and observing a noticeable drop in the liquid level NOTE Be sure a salt bridge is not preventing water with salt contact If the water softening system does not draw brine check nozzle and or venturi dirty or defective nozzle and venturi not seated properly on gasket restricted drain check drain fitting and hose defective nozzle and venturi seal other inne...

Page 17: ...ve to help the water softening system handle iron in the water supply Although this additive may help to keep the water softening system resin clean it may also release corrosive fumes that weaken and shorten the life of some water softening system parts Do not use salt with iron removing additives Cleaning Iron Out of the Water Softening System Your water softening system takes hardness minerals ...

Page 18: ...it makes the suction to move brine from the salt storage area to the resin tank during regeneration If it becomes plugged with sand dirt etc the water softening system will not work and you will get hard water To get to the nozzle and venturi remove the water softening system top cover Be sure the water softening system is in service cycle no water pressure at nozzle and venturi Then while holding...

Page 19: ...ction Water is blue color Acidic water in Have the water tested after water softening copper plumbing at once system was installed WARNING Do not drink the water until problem has been corrected Water softening system Meter turbine stuck Call for service not regenerating Sensor wire corroded Call for service Face plate defective Call for service No power to unit Check the circuit breaker or fuses ...

Page 20: ... 3 seconds the TOUCH or HOLD button to start an immediate regeneration and restore soft water supply Transformer unplugged Check for a loss of electrical at wall outlet or power power to the water softening cable to water softening system due to any of these system not connected conditions and correct as needed With the power supply Fuse blown or circuit restored observe the face plate breaker pop...

Page 21: ...sing hot water while the Avoid using hot water sometimes water softening system during water softening system is regenerating regenerations because the water heater will refill with hard water See Automatic Hard Water Bypass During Regeneration section Timer hardness number Press and release the SELECT setting too low button until HARDNESS shows in the display Be sure the number shown is the same ...

Page 22: ...Safety Information Operating Instructions Troubleshooting Tips Customer Service Notes 22 ...

Page 23: ...23 Notes Customer Service Troubleshooting Tips Operating Instructions Safety Information ...

Page 24: ...Safety Information Operating Instructions Troubleshooting Tips Customer Service Notes 24 ...

Page 25: ...Consumer Product Ownership Registration Important Mail Today GE Appliances Place in an envelope and mail to General Electric Company Warranty Registration Department P O Box 34070 Louisville KY 40232 4070 ...

Page 26: ...contact you in the unlikely event of a safety modification After mailing the registration below store this document in a safe place It contains informa tion you will need should you require service Our service number is 800 GE CARES 800 432 2737 Read your Owner s Manual carefully It will help you operate your new appliance properly Ifyouhavequestions or need more information call the GE Answer Cen...

Page 27: ...During this full original purchase one year warranty GE will also provide free of charge all labor and in home service to replace the defective part Three Years The electronic monitor if it fails due to a defect in From the date of the materials or workmanship During this three year limited original purchase warranty you will be responsible for any labor or in home service costs Ten Years A replac...

Page 28: ...Individuals qualified to service their own appliances can have parts or accessories sent directly to their homes VISA MasterCard and Discover cards are accepted Instructions contained in this manual cover procedures to be performed by any user Other servicing generally should be referred to qualified service personnel Caution must be exercised since improper servicing may cause unsafe operation Pa...

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